Business

How To Get Online Reviews For Your Business

Published

2 months ago

March 12, 2019

The minute you ask your client to review your business, there is a strong chance that the person will claim that they know how to write a review, but that fact of the matter is it’s difficult. Asking your customers to review your business is easy in theory. As soon as your client sits down to their computer, they will either:

Forget about the review entirely
Not remember which websites to submit a review to
Be confused as to how to write the reviews

We want to give you a few tips on how to get more reviews for your business. Here is a clear cut strategy that you can “copy and paste” and send it directly to your clients to make it even easier to submit that precious review.

Build Reviewing Into Your Sales Process

If you want to get serious about your reviews, build online reviews into your sales process. Take a look at your sales process and find a way to add online reviewing to help your online footprint. The strategy does not have to be invasive. We found that customers do not have a problem writing the reviews and testimonials, but are confused about how to write them. Using template emails is a great way to get your customers an easier time to write the reviews you’re looking for. Here is a template that has an 80% success rate that you can send to your clients.Hi [CLIENT NAME],Thank you for being a loyal customer to (BUSINESS NAME) thus far. We are excited about growing our relationship. At (BUSINESS NAME), we take your feedback seriously. So, we would like to ask a quick favor.We would appreciate it if you could take a few minutes out of your day to post a positive review on our Google business page. This will help us spread the word about our services online.If you have never posted a review on Google (ADD OTHER REVIEW SITE) or may be unsure of how to do it, here is how:(COPY INSTRUCTIONS)Thanks again for your business and we appreciate you taking the time to do this. Your time means the world to us.PS: This Google review process works best on a desktop computer at the moment

It Helps Your SEO

As you know, more people are searching on their smart phones than ever before. We Google things like “Insurance Company in ______” or “Design Company” and expect to see the results that are local to that search.Google has stated that reviews are a factor in ranking a business locally. To learn more about this, our friends over at YOTPO have written a detailed article about the SEO Benefits of Reviews. By getting more reviews throughout these channels, it can assure your business the opportunity to rank higher on Google. Of course, there are other factors in ranking, but this is a great start.

Give an Incentive

If you’re building the online reviewing process into your sales process, this could be a great way to bring your customers back. Loyalty is everything if you're a small business. Add incentives like:

Discounts
Swag items
Consultation Hours
Design
Coffee
Food (Because who doesn’t like food)
Toys
And if you’re trying to WOW me personally, I’d like a drone. 🙂

Don’t Let Your Employees Leave a Review While Working

In theory, this may seem to be the easiest way to expand your review count. Have a staff meeting and tell all of your employees to write awesome reviews about the business. Sounds great right? WRONG. See, Google and other websites throughout the internet are smart. They track your IP address, which basically means that they know where you are, when you post, and how you’re posting. If the review website sees a considerable amount of reviews from an area directly related to that business’ location, they may either ban your account or delete the reviews themselves.Save yourself the hassle and DO NOT ask your employees to review your business in the office. Outside the office, on the other hand, is a different story. Our rule of thumb is to let it happen organically. There is much to be said about a business that is able to grow naturally. Let your customers do the talking on major sites like Google, Bing, Yahoo, Facebook, etc. If you want your employees to review your business, we have something for you.

Online Review Sites

Google Business
Go on Google Maps
Search for the business on Google Maps
Click the name of the business you would like to leave your review on
Look at the business name on the left hand side
Scroll down until you see the words “Write a Review”
Write an awesome review about the business
Submit

Facebook

Log onto Facebook
Search for The business name
Click on the Business page and look on the left side under the logo
Click Reviews
Click the star you’d like to give the company and wait for the popup to appear
Write review and hit submit

Yelp

Go to Yelp.com
Type the name of the business on the top search bar
On the top of the listing, there is a red button that says “Write a Review”
Complete the review process after clicking on the red button

Angie’s List

For Members

Go onto Angie's List Website
Search for the business
Once you search for the business, there will be an option in the middle that will allow you to write the review
One you click on the review, it will need to be submitted to the Angie's List team for review.

For Non-Members

There is a specific page that you have to go to, to submit the review. You can find this at this non-member review here.

Glassdoor

Search Business on the top of website
Find business and in the middle of the page, there is a blue button that says “Add a Review”
Submit review and be sure to be as detailed as possible upon submitting the review.

Better Business Bureau

Search for business by location
On the left hand side, click “Submit a Customer Review”
Write review by filling out a lengthy form
Accept the terms and agreements
Submit Review

Amazon

After you receive your product, you will have an opportunity to submit your review. The process is simple. Be sure to check your email after your purchase has arrived
You can also submit the review after you received your purchase upon logging into your Amazing account

Related Topics:business online reviews top stories

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Interview With The Tangent Agency CEO, Marc Becker

Published

4 hours ago

May 20, 2019

Jie Kuang

Going by the motto “It’s not who you know, it’s who knows you,” The Tangent Agency has worked on many large projects, including Despicable Me, X-Men, Deadpool, Fifty Shades of Grey, and many more. Leading Tangent Agency is their CEO, Marc Becker. He comes with 7 years of experience as an Executive in the Global Brand Marketing team at Universal Pictures. Working closely with filmmakers, stakeholders, and brands, he helped develop campaigns for films across NBCU/Comcast platforms. Marc joined Tangent after using them as a trusted vendor while at Universal and now oversees business operations working for a creative powerhouse. The Tangent Agency brings big ideas to life by creating innovative content for their partners.

Marc granted us an interview to give us some insight on business and offered advice for those looking to advance their careers. He tells us about their new leadership team and how AR and VR is having a moment.

What is your day like as a CEO?

When you’re running a company, you have to a wear a ton of hats. I always joke that I should change my business cards to read “Janitor to CEO” because that’s really what I have to be. On a typical day we’ll have a team check-in to talk about priorities followed by picking what music or movie we should put on in the background. My music is usually vetoed so our CSO, Daniel, has been on DJ duty for the last couple months. From there, I’m usually joining calls with partners ensuring we’re clear on all their objectives and deliverables. In addition to the account management side of things I’ll work with the team on brainstorms for ideation and reviewing material before it’s sent out to the partners. Another big part of my day is usually working on business development whether it’s chatting with partners/collaborators or potential clients who could use our services. I’m also a big proponent of mentorship and sharing my experiences whenever possible, so I NEVER turn down an informational interview - I tend to do them pretty often. It sounds very business school-y, but now that we’ve hired a couple more members of the team, I’m looking forward to working more ON the business instead of IN the business, which will enable us to scale a little faster.

What makes Tangent Agency different from other agencies?

At Universal, I used to hire nearly every agency under the sun. At Tangent, we are both a creative partner and thought partner, and all our strategy is insight-driven. We work with some of the biggest brands and on the biggest franchises, consistently delivering the quality and the marketing product you’d expect from a major creative agency, but also offer some unique capabilities like Strategic Sales Materials, Franchise Development, and Mythology. Our partners turn to our design team to develop a visual identity for their properties bringing their brands to life. Just as importantly, Tangent leads the way in deciphering data and creating a compelling story to pitch the property, often from scratch. Franchise development, while a critical storytelling and brand development device, is still a largely untapped part of entertainment marketing, and Tangent’s team is some of the best in this field. By breaking down the complex nuances of your favorite films and television shows, the process of mythology provides an avenue and a lens into the backstories of the characters and plot points to help our clients develop endlessly engaging story universes. The Tangent creative team has been both on the agency side and the client side and are truly some of the best in the business. I continue to be inspired by them on a daily basis.

What are some of the best projects you’ve worked on?

We’re proud of all our projects and they each present their own unique challenges and opportunities. We like to say we’ve worked on everything from My Little Pony to Straight Outta Compton. I find it exciting to work on independent films and Academy fare projects as well as the big global blockbuster franchises like the X-Men or Jurassic World. Our resident super-geek and CSO, Daniel Barber, loves all things sci-fi and superheroes so I’m sure he’d say Deadpool 2, Logan, and Speilberg’s Ready Player One are a few he’d cite. On a personal level, it’s been special to be working on some of the Universal properties such as Despicable Me and Fast & Furious. We’re under NDA so I can’t say exactly what we’re doing on the projects, but I spent so many years at Universal working internally with the brilliant filmmakers and collaborating with my old team and everyone around NBCU to help manage those brands, it’s fun to continue to work on them in this new capacity.

Who are some influencers that you admire?

I’ve always been a fan of the humble way of life Warren Buffet continues to maintain. Bill Gates has not only built an incredible empire and wealth, but continues to baffle me with his work through the foundation and his charitable contributions. Zuckerberg seems to be following in the footsteps of Gates, and I admire his commitment to making the world a better place. Sheryl Sandberg has become a voice of a generation of women and I appreciate the work she’s done to help break the glass ceiling. I know I’m leaving a bunch of people off, but I think you can gather the overall trend - successful people that seek to make a difference in the world.

What advice has helped you the most throughout your career?

I’ve been extremely fortunate to have mentors champion me throughout my career and sprinkle many insightful gems of advice throughout the years. One piece of advice that has always stuck with me is from my old boss, mentor and friend David O’Connor, who runs Brand Marketing at Universal. He always used to say “don’t be afraid to ask questions.” Too many people let their egos get in the way of being inquisitive for fear that they will be perceived as unintelligent or ignorant. It’s important to be strategic about asking questions and know when it’s appropriate and when questions should be taken off-line, but I’ve found it incredibly valuable to “be real” and honest with the people around me in both my personal and professional life. If I don’t know something, I ask and I remember, and then I have the knowledge going forward. If there’s something that isn’t my strength, for example graphic design, I can leave the work to the experts and allow people around me to shine.

What are some business tips you can give to startups?

Don’t be a jack of all trades and a master of none. Know what you’re good at and be the best at it. Or don’t be the best at it, just make sure you know what your value proposition is. In regards to people looking to launch a startup, I can’t tell you how many times entrepreneurs, friends, peers, etc. come to me with a business idea they “can’t tell me about.” Odds are, the idea isn’t an original idea and someone else has thought of it - it’s all about execution. You absolutely want to do your homework and discovery, but too many people suffer from analysis paralysis and never pull the trigger. The only way to make things happen is to actually execute. If something isn’t working, don’t let ego get in the way of being flexible, and don’t be afraid to make a pivot.Another tip is to always consider the end user. These fans are real people who are passionate about whatever brand/product you’re selling. In today’s world with social media being what it is, everyone can vocalize their opinion and has a pulpit by which to express it. Whether you’re marketing a multi-billion dollar blockbuster franchise or selling from a lemonade stand, it’s important to consider your customers.

What are some recent company milestones for The Tangent Agency?

We rebranded and restructured the company 18 months ago with a new leadership team: Ben Taylor (CCO), Daniel Barber (CSO), Mat Guillen (Art Director), and myself as CEO. We just completed our first year with the refreshed company and have seen incredible results and continued growth. Another recent milestone is we’ve expanded our Experiential, AV, and Digital capabilities.

What will make this year better than last year?

We’ve carved out a great niche for ourselves as one of the industry’s best kept secrets, working a lot behind the scenes. This year, we’re excited about becoming a bigger player in the experiential world and working on more consumer facing materials. It’s only January and we’re already having productive conversations with some of the leading content creators and key players in new technologies such as VR and AR. TV and Interactive Gaming are both having big moments, and we are excited about the opportunities for Tangent to collaborate in both areas. We’re looking forward to expanding our relationships with existing partners and working with new ones.

Business

How You Know A Co-Working Space Is For You

Published

5 hours ago

May 20, 2019

Yvonette Sanchez

Working at home is one of the best reasons to become a freelancer. However, there are people who work better when they need to get up and get dressed or when they are surrounded by co-workers. A group of people doing different jobs but working together in the same space is called co-working. Here are some ways to determine whether it's time to look for a co-working space.

You're Not Getting Work Done

Working from home is great but only if you get work done. This is perhaps the obvious sign that you need to find a co-working space. If you’re snacking every 15 minutes or you spend lots of time on social media instead of getting work done, you seriously need to consider a co-working space.

You Want Human Interaction

Humans are naturally social beings. Even if you hate some of your old co-workers, there is something about being about other people that can help you work hard throughout the day. You might not like some of your co-workers but sometimes it's nice to have somebody to complain to or chat with every day. If you find that you’re missing water cooler chats or if chat messaging is not enough, perhaps it’s time to look for a co-working space.

Your House Is Distracting

Your house has a bed, a TV, a fridge full of food and maybe your kids. All of these can be distracting especially if your kids need attention or if there's noisy construction nearby or when a telemarketer calls. Distractions also keep you from focusing on work and getting it done in a timely manner.

You Need To Meet Clients

Yes you house is cozy and warm, but is it really an ideal place to meet clients? What if your home is a studio apartment? Is there enough space for all of them to discuss matters comfortably? Co-working spaces have common areas like conference room where meetings can take place in a more professional atmosphere.

You Need Space

There are just some types of work where you need a big space. You might need lots of light, big windows or a big table or space for bulky equipment. Not all co-working spaces are big, but there might be something that can accommodate your need for bigger space.

You Need To Get Out Of Your PJs

If you haven't changed out of your pajamas for a couple of days, perhaps you need to look for a co-working space. Changing into something more professional could help you focus and become more productive.

You Need A Central Location

Your house could be out in the suburbs or somewhere not accessible to public transportation which can create logistics problem not only if you're meeting clients in their offices but for supplies deliveries too. A central location - which some co-working places have - is not only convenient to clients but for other matters too.

You Need To Grow Your Business

A home business is fine if you only have 1 or 2 employees. But what happens when you need to scale up and need more space? A co-working space can give you the flexibility to scale up or down depending on your needs. Depending on the co-working space, it can be for a small 1-man team or a 10-person team with access to a conference room.

Networking

When you’re in a co-working space, you are surrounded with other goal-oriented people. This is a good opportunity to network with them, learn their business or share thoughts. Having access to people in different industries can open new doors of opportunities.

You Need Work-Life Balance

Work-life balance is important but it can be hard to achieve for some people when you work from home. Chores, children and distractions make it hard to focus on work so it creates an imbalance by making it hard for you to work. When you’re in a co-working space, you can forget about your house for a while to focus work. However, you still have the freedom to attend to your child's PTA, go to the gym or pick up your dry cleaning.

Business

8 Benefits To Owning A Drone

Published

23 hours ago

May 19, 2019

Yvonette Sanchez

Drones have become one of the most popular gadgets of 2016. It is used in different ways ranging from disaster relief to pizza delivery. Thanks to technology becoming more affordable, people are buying drones for different purposes. If you are thinking about buying a drone, here are some interesting ways it could benefit you.

Enhance Real Estate Photos & Videos

For realtors, the drone can be a godsend. It can help you enhance aerial photographs of a property and even do over head videos. In fact, using drones for real estate is one of the hottest ways to benefit from owning a drone. Using drones in real estate is one of the best ways to showcase a property. Plus, if other real estate agents don't have drones yet, you have a distinct advantage of showing potential buyers unique views of a property. Aerial shots will give potential buyers spatial information and give you an edge among potential clients.

Monitor Farms

If you're a farmer that loves technology, you can use drones to monitor your whole farm. Drones can bring information about your crops or herd. Use this technology to determine the health of crops and animals, how much pesticide or feed you need or where to apply it, or determine the best time for harvest. Drones can also be used to determine crop rotation to help maximize yield.

Better Photography Business

It seems that everybody with a camera these days instantly becomes a photographer. But if you want beautiful and unique shots, a drone can up your edge among the competition. Adding a drone to your arsenal can give you shots and videos that no other photographer has taken before. Not only are drones great for aerial photography, they are also used for weddings, parties, and other events to help photographers capture a bird's eye view of the occasion. Offering aerial shots of an event will ultimately become part of the package for many photographers in the future.

Map Your Property

Want to see what your house looks like from the air? Get a drone and find out. Many people love their home so taking pictures of it is perfectly natural. Drones can take high resolution photos, so you can frame aerial photos of your house to show guests.

Catch Corrupt Companies Red Handed

In Oak Cliff Texas, a drone captured a river of red. It turns out that a meat packing company was dumping blood in the Trinity River which led to multiple investigations. It helped stop the pollution of a body of water.

Up The Social Media Ante

If you're a social media addict, a drone can greatly improve your visibility and lead to more likes and follows. Many people do selfies with their cameras so why not add a twist to your usual selfie by taking it from a drone and uploading it to Twitter, Facebook or Instagram. This is a good way to become social media royalty and lead to money making ventures in the future.

Stunning Footage

You don’t have to be a professional photographer to take stunning photographs. In some cases, all you need is a drone. This is because an aerial shot is very unique and almost always awe-inspiring, no matter who takes it. If you want a unique photo or video of ordinary like fishing on a lake, make it into stunning footage by shooting it on a drone.

It’s Fun

Drones are fun. The FAA keeps on rolling out rules to limit what you can do with drones but it does not diminish the fun you have with it. Drones are fun not because of the FAA's limitations, but because man has always wanted to find out what it feels to fly. With drones, we can do this and see the world from a bird's perspective.