Business
LocalStove Satisfies Your Cravings For Homemade Food
Steve and Greg believe that everyone deserves homemade meals, but realize that with our busy lives, homemade meals are not always possible. As a result, they cofounded an online platform called LocalStove that connects the best home cooks in your neighborhood to you. On their website you can select which dishes you want from a variety of home cooks, and the food will be made and delivered to your event. We had the opportunity to interview them and learn more about their entrepreneurial journey and startup.
What inspired you to become entrepreneurs in the food industry?
Steven Finn: Food has been an obsession of mine for as long as I can remember. I started developing my own skirt steak marinade at age five, had a few years where my primary source of media was the food network, and have traveled as far as Australia and back in search of the best food out there. Wherever I go, I want to eat like a local. I spent several years as a software engineer for Bloomberg, and was ready to go out on my own and build something that I had a burning passion for. I decided I wanted to found a startup before we had the idea for LocalStove, and was exploring a variety of ideas. When it came down to actually doing something, working with incredibly talented local chefs who make authentic food from all over the world made so much sense!
Greg Dubin: I learned about the power of food to bring people together at a really young age. While growing up, my grandfather owned a restaurant in a small town in Wisconsin. It was the type of place where almost all the customers were regulars and everyone there knew everybody else’s name. People were drawn in by amazing comfort food (like deep fried balls of cheese as big as your fist!), but would stay for hours because they were made to feel like family. Spending a lot of time at the restaurant from as long as I can remember left a deep impression on me about the emotions that food can bring out in people and drove me to find away to impart this gift on to others, like my grandfather did. Yet, this exposure also taught me how tough owning a restaurant is. Between the brutal hours, high risk and thin margins, I realized it wasn’t the right business for me. LocalStove came about as a result of the realization that we can still create amazing culinary experiences, without a brick and mortar establishment. So, I sought to abstract away the worst parts of the restaurant business and harness tech to enable talented, passionate cooks to share their creations with the world.
What was your biggest challenge when founding LocalStove?
Steven Finn: Our biggest challenge was in deciding to take the plunge to pivot our business model. Our original model was to have our chefs offer individual meals through our website with us providing marketing, payment processing, and delivery logistics, and more. While this business was growing, it was difficult to spread the word. Then, we fell into office catering, mostly by accident. We originally viewed it as a marketing activity to sell individual meals, but corporate clients kept calling us back. We discovered that there was a real gap in the market serving small to mid size offices, where groups of around 10-75 people are too large to order effectively from restaurants and too small to get good menus for good prices from traditional caterers. These groups were regularly ending up with pizza and sub platters. This is the perfect size group for one experienced cook with no help and low overhead to cook for, and it allows us to sell much better food to offices for prices comparable to (or better than) existing options. On top of that, our cooks are making a lot more money per hour of labor than they would on virtually any other “gig economy” platform. As catering became a larger and larger portion of our revenue, we noticed that the catering model actually solved a lot of the problems we were having in individual meals. Having office catering become our primary business model was a tough call to make, but one that has worked out and allowed us to build the beginnings of a sustainable and scalable business.
Greg Dubin: The biggest challenge was probably emotional or mental in nature. Mainly, just taking the plunge into pursuing our endeavor full-time. Doing so at the end of business school was particularly challenging. Right when the majority of our friends were accepting high-paying jobs in lucrative industries, we were committing to having no income for the foreseeable future with absolutely no guarantee of success. The fact that all of us were married and either had kids or kids on the way certainly made the consequences of failure feel more daunting.
How was your experience like having 2 other cofounders?
Steven Finn: Having cofounders is great. I’ve worked on a startup alone before, and it’s hard to keep moving! Having cofounders gets everything done faster, provides a source of instant feedback on your work, and allows for rapid iteration. We are lucky to have complimentary skill sets. At this point, we know almost without talking about it who should take responsibility for something that needs to get done because we each know our cofounder’s strengths and weaknesses as well as we know our own.
Greg Dubin: I believe there is a study that correlated three cofounders with the highest chances of success for a startup. I completely understand why. First, launching a startup requires so
much work every day, across literally dozens of areas of expertise. I truly cannot
comprehend how sole founders can do it alone. Second, I cannot overstate the
importance of having a diversity of opinions and perspectives when formulating strategies and finding solutions to problems. Moreover, having three cofounders instead of two helps break through impasses where only two equal founders may be at a stalemate.
(Side note: Our third cofounder Henrique left the company a few months after launching to take a full time job. He left on good terms and retained a tiny bit of equity, but isn’t involve in any day-to- day operations of the business)
Why did you focus your business around home cooked meals?
Steven Finn: We believe that the best food in the world is locked behind the front doors of our neighbors. It doesn’t necessarily take years of culinary training to make food that resonates deeply with people. To us, home style cooking is Grandma’s recipes. It’s something you’ve made 1,000 times, but you still love to make it. It’s cooked with feeling, passion, and editorial control. We find that we’re more likely to get this type of food from a local, independent cook who works for his or herself than we are from a professionally trained line cook who spends their days pumping out somebody else’s recipes in a restaurant setting. We don’t tell our cooks what to make or what to charge. They give us menus of what they’re best at, they set their prices, and we match them with offices whose budget and dietary preferences are a good fit. On a personal note, some of our food is some of the best food I’ve ever had, and I’d eat at Per Se for my wedding anniversary or drive to South Dakota for a rack of ribs (Bob’s Broasted Ribs in Sioux Falls!).
Greg Dubin: I’ve always loved to travel and quickly came to appreciate what an immense impact food has on culture. When visiting other countries, I truly believe there is no better way learn and understand about another culture than through its cuisine. A single dish can represent the mosaic of hundreds of years of history; a cross-section of the country’s plants, animals and ecology; and the long-held, rich traditions of the people. However, you don’t have to get on a plane to have these experiences. Philadelphia represents a rich tapestry of cultures, be them ethnic, religious, or simply socially-based. All these cultures have unique, exciting and authentic foods, which until now had been locked inside people’s own kitchens. The best cooks aren’t the ones on line pumping whatever they are told to cook for minimum wage. They are the ones who truly live and breathe their cuisine, because it is a part of who they are. LocalStove’s mission is about unlocking the kitchen door and enabling these amazing cooks to share not only their food with the world, but their passion, history and story as well.
How do you choose and evaluate new cooks?
Steven Finn: Most of our best cooks have come to us. The value proposition of LocalStove for them is very strong. We bring them new customers who otherwise would never have found them, we handle payments, we provide them with a web presence, we deal with delivery logistics. We like to say that our cooks only have to worry about the cooking, and that they should let us worry about the details of running a food business. Evaluating cooks for LocalStove is the best part of our job. We meet with the cooks, learn their stories, and eat their food. Our cooks are great people to work with, but it’s their food blows me away almost every time.
Greg Dubin: Finding new cooks is actually one of the easiest parts of LocalStove. We developed a comprehensive marketing plan to attract new cooks, but haven’t had the need to implement it yet. Whenever we explain to anyone what LocalStove is about, the most common response we get is, “I know the perfect cook for you.” Pretty much everybody knows the “best cook in the world,” who makes incredible food but has no desire to actually open their own restaurant. As far as evaluation, the cooks have to go through our screening process before being allowed to post food on the platform. Part of this involves us trying the food first, which is definitely one of the best perks of the job. We also usually to have friends and loyal customers sample the food as well and give us their honest opinions. Ultimately though, it is really the user ratings that will determine how successful a cook will be on LocalStove. The best cooks rise to the top pretty quickly and can command higher prices for their meals. Cooks who aren’t incredible fall to the bottom pretty quickly and don’t get orders. Furthermore, if their rating falls below a certain threshold we remove them from the platform.
What are some memorable company milestones, and what developments do you project for this year?
Steven Finn: Getting our first “subscription” customer for LocalStove was amazing. Having somebody tell us that they loved our food so much that they wanted to have it again every week was something I’ll never forget. Passing $100,000 in sales was great as well, and we can’t wait to add a digit and get to $1,000,000 and beyond!
Greg Dubin: One of our cooks is a culinary student who was also working a part time job to help put herself through school. She recently told us that she was able to quit this job that she hated, because LocalStove was giving her enough income to support herself. This was a powerful reminder of why we do what we do.
What is one character trait that defines you and why?
Steven Finn: I love to learn new things, and I always have. I like to understand how things work. I have three Penn degrees in totally different subjects (Operations, Entrepreneurship, and Computer Science), and am always reading about something new. Entrepreneurship is the best way to learn rapidly that I’ve found yet.
Greg Dubin: Believing that there is always a solution to any problem. This means never admitting “it’s impossible” when faced with a challenge. Instead of asking “can we,” I only ask, “how can we?”
What are your tips for aspiring entrepreneurs?
Steven Finn: Don’t pursue a great idea that you aren’t passionate about. If you wouldn’t be a user of your product, it doesn’t matter how great the idea or opportunity is, you are not the person to execute on it. Make sure if you get into something that it’s a field that you’re willing to spend the next 5+ years in and be eager to learn everything about it. Also, I can’t stress the idea of putting something out into the world quickly enough. We started selling food less than three weeks after we initially had the idea for LocalStove, and we’ve learned so much because of the pace. I’ve worked at a startup where we spent way too long in a room, figuring out every little detail of our product to make it perfect before launching, and we failed before we’d even finished the product. Startup guru Steve Blank says that “No business plan survives first contact with customers.” He’s right. The only way to move quickly enough toward real product market fit in an industry like ours is to put something out in the world, double down on what works, and quickly abandon what doesn’t.
Greg Dubin: Focus all your energy on finding product-market fit and don’t be afraid to pivot. Don’t spending all your time and resources developing what you think is a perfect product before you know if enough people are actually going to buy it. Instead, get your MVP out there as quickly as possible and see how it resonates with various audiences. If the product-market fit is right, they will accept an imperfect product because they innately see the value of what you are trying to do. Once you’ve identified the right customer base, engage and listen to them. They will be your most valuable resources for perfecting your product and driving your company’s direction.
McKinsey & Company reveals that 73 percent of bank transactions worldwide now take place online, such as in digital banks and payment systems. The increasing demand of customers for more flexible banking options is attributed to the rise in online banking channels. People prefer online banks because they offer simple tools and resources to manage their money. With this trend, online banking is here to stay.
Best Online Banks: A Quick Guide
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An online bank should cater to your financial needs like any traditional alternative. Here are a few factors to consider when choosing online banks:
Annual Percentage Yield (APY)
The annual average yield offered under each account will tell you how much interest your money will earn. When comparing online banks, consider one that offers competitive rates across all of its deposit accounts.
Products and Services
Some online banks offer a complete package of banking products, including checking, savings, certificates of deposit (CDs), and money market accounts. They also offer loans and credit cards. So, look at the products and services offered by online banks before making a decision. You may also combine the services of an online bank with a traditional brick-and-mortar bank.
Account Access
Typically, online banks offer 24/7 access to your account through their website or app. However, you should also consider how the bank handles deposits and withdrawals. It is crucial to know the restrictions, if any, on transfers, the limitations on withdrawals, and whether the bank accepts free cash deposits.
ATM Network
An ATM network is essential if you frequently withdraw or deposit cash. An extensive ATM network will help you avoid transaction fees. If the bank is not associated with a large ATM network, you should look for one that will reimburse out-of-network ATM fees.
Digital Tools
The best online banks offer innovative digital tools to help you accomplish financial goals. For example, Ally will help you organize your savings goals with savings buckets and analyze your spending habits to safely transfer available funds from your checking to your savings account.
Fees
You should avoid any bank, online or otherwise, that charges monthly fees or has extensive requirements to avoid them. Many online banks offer no-fee deposit accounts, require a low or $0 initial deposit to open the account, and don’t need a minimum balance to avoid maintenance fees. However, make sure you know whether the bank charges excessive withdrawal fees, paper statement fees, or fees for other services that you may want to use regularly.
Customer Service
Since you won’t have access to in-person customer service with an online bank, determine how you can contact a customer service representative if needed. Most online banks offer telephone support, live chats, or assistance via email. Some online banks also offer access to live support via extended hours or 24/7.
10 Top-Performing Online Banks
1. Alliant Credit Union
Alliant Credit Union is an NCUA-insured online credit union offering members competitive deposit account rates and minimal fees. Most accounts don’t charge maintenance fees, but these can be waived if you sign up for e-statements. Membership is available for current or former employees of Alliant’s partner businesses in the US. You can also become an Alliant Credit Union Foundation digital inclusion advocate to become eligible for membership. Signing up costs $5, but Alliant will pay the one-time fee on your behalf.
Alliant’s certificates earn solid APYs, with terms ranging from one year to five years. Its savings account earns a respectable yield of 3.10% APY on balances of $100 or more, but there are plenty of higher-yielding savings accounts with APYs over 5%. We like that Alliant’s High-Rate Checking account pays a better yield than other checking accounts and doesn’t require a minimum balance or charge service fees.
2. Varo Bank
Varo offers checking and savings accounts but doesn’t offer deposit certificates. Savings account comes with an APY starting at 2.50%. That rate becomes 5.00% for the first $5,000 if a customer meets the monthly requirements of the bank.
Cash deposits have limits and fees, and Varo customers can only deposit cash at a 3rd party retailer that joins the Green Dot network, including CVS, 7-Eleven, or Walgreens. On the other hand, cash withdrawals can be made through an ATM in the Allpoint network for free.
3. Ally Bank
Established in 2009, Ally Bank is full-service online bank that offers competitive rates on all deposit accounts. Customers can enjoy the highest rates for all balances, regardless of tier. Overall, the high APYs, minimal fees, and reliable customer service support makes Ally an excellent banking solution for millenials who want better savings and retirement plans.
4. Discover Bank
Discover Bank offers deposit accounts, credit cards, personal loans, and student loans. We like that Discover offers deposit accounts, such as CDs, savings, and a money market account, at competitive rates with no fees. While its $2,500 minimum deposit requirement for its CDs is steep, there is no minimum deposit required to open and maintain a savings, money market, or checking account.
5. Laurel Road
Laurel Road, powered by KeyBank, helps healthcare and business professionals achieve their financial goals. They offer student loan refinancing, mortgages, personal loans, credit card, and specialized savings accounts. Laurel Road also offer Loyalty Checking with a low APY. New customers can earn a sign-up and monthly bonus with qualifying direct deposits. In addition, both savings account and checking account has no monthly free or minimum balance requirement.
6. Capital One
Capital One offers an above-average 3.80% APY on its savings account, strong rates on its certificates of deposit, and 0.10% APY on all checking balances. All accounts are free, and customers can access over 70,000 free ATMs.
7. American Express National Bank
This bank offer High Yield Savings Account with a 3.80 APY. Likewise, certifcate deposits (CDs) have competitive rate and there is no minimum opening deposit. You don’t have to worry in case you encounter banking-related issues because American Express National Bank has 24/7 phone support and online chat support.
8. Marcus by Goldman Sachs
Launched in 2016, Marcus is the online-only banking arm of Goldman Sachs, one of the 15 largest banks in the US. The bank’s savings accounts and CDs offer competitive yields and no monthly maintenance fees.
While some online banks offer no minimum deposit requirement to open an account, Marcus requires a $500 deposit to get started with a CD. There’s no minimum deposit requirement for its high-yield savings account. Marcus doesn’t offer a checking account or money market account.
9. My Banking Direct
My Banking Direct is the online-only arm of Flagstar Bank, N.A., which New York Community Bancorp owns. The bank is a lean financial service that offers only savings, checking, and a five-month CD term. The APYs on its savings account and CD are among the best available today.
In addition, the bank doesn’t charge monthly or overdraft fees and provides surcharge-free ATM access through a 55,000 Allpoint and Presto network. To open a savings account, you must deposit $500. Checking accounts can be opened with just $1. During the week, you can access extended customer service hours until 8 p.m. ET and 2 p.m. ET on Sundays.
10. SoFi
SoFi (short for Social Finance) was the brainchild of Stanford Graduate School of Business students who created an alumni-funded lending source initially focused on refinancing student loans. Since then, SoFi has expanded into a variety of loan categories and now offers online checking and savings accounts.
Conclusion
Online banks lets manage your money and account via a website, mobile device, or app. Also, online banks generally offer higher interest rates and fewer fees than traditional banks. You should remember that while technology makes everything accessible, online banks also have some limitations. For instance, online-only or internet-only banks lack in-person interaction. However, if you are comfortable managing your money online, online banks are a convenient and low-cost option.
Anyone unaware of how AI is revolutionizing almost everything we do daily could be living under a rock. Artificial intelligence has evolved at an unprecedented speed, transforming industries and reshaping how we operate businesses. Let’s explore the latest developments in the AI boom and what entrepreneurs can do to stay competitive.
AI’s Current State in Business
According to recent industry reports, the AI market is expected to surpass $1 trillion by 2030, with an annual growth rate of more than 35%. This is why businesses across all industries are investing heavily in AI technologies. Whether startups or global enterprises, they do this to stay competitive and meet the evolving expectations of their clients.
How Businesses Are Using AI to Gain a Competitive Edge
AI use by many companies is now commonplace thanks to its many benefits. There’s the enhanced efficiency, boosted productivity, and improved customer experience, among many others. Some of these applications include:
- AI-Powered Automation: Repetitive tasks such as data entry, customer service interaction, and marketing campaigns can now be done using AI. It frees you up to give you more valuable time and resources.
- Predictive Analytics: With AI technology, vast amounts of data to forecast trends, customer behavior, and market demands are easily within your reach. This helps you make better decisions.
- Personalized Customer Experiences: Chatbots and AI-driven recommendation engines are just two examples of how AI can help you provide more tailored customer experiences. It also allows you to deliver hyper-personalized content and services previously available.
- Operational Efficiency: AI optimizes supply chains, inventory management, and logistics. This helps reduce costs and improve your turnaround times.
Many businesses nowadays are using AI to disrupt industries while achieving success. You’ll find AI-powered chatbots handling customer support and content creation, while e-commerce platforms use AI-driven recommendations to boost sales, as Shopify exemplifies. In health care, AI improves diagnostics and treatment accessibility, while marketers use AI for data-driven campaigns and optimized ad spending.
Emerging AI Trends You Need to Watch
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It seems that entrepreneurs have no option but to embrace the transformative trends brought about by AI. The following are a few you must take note of:
- AI-powered automation is simplifying operations and cutting costs.
- Generative AI is revolutionizing content creation, marketing strategies, and product design.
- AI in customer service uses chatbots, personalization, and predictive analytics to meet growing demands.
- AI ethics and regulation ensure businesses comply with evolving laws and ethical standards.
- AI-driven decision-making helps businesses gather data insights for smarter, more strategic choices to drive long-term growth and success.
Must-Have AI Tools for Entrepreneurs in 2025
It’s not getting on the bandwagon but keeping up with the times. Here are a few examples of AI tools you can use for efficiency and growth:
- Marketing and SEO: Tools like Jasper and SurferSEO can help you craft optimized content, analyze trends, and improve search rankings with ease.
- Sales and CRM: HubSpot AI and Salesforce Einstein offer intelligent automation, customer insights, and predictive analytics to boost sales performance.
- Productivity and Automation: Zapier AI is an excellent option for task automation, while Notion AI is great for smart content organization.
- Finance and Analytics: Quickbooks AI and Tableau AI provide real-time financial insights, forecasting, and data visualization.
When choosing the right AI tools for your business, consider scalability, integration capabilities, ease of use, and cost-effectiveness. Make sure they align with your business goals and your workflow needs.
The Challenges Entrepreneurs Face in Their Adoption of AI
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Admittedly, AI has immense potential; however, adopting it comes with challenges that entrepreneurs must navigate. Below are a few:
- Cost Consideration and ROI Expectations: When you implement AI solutions, you may need significant upfront investment. Also, measuring long-term returns can be complicated.
- Skills Gap: You will wonder if you need AI expertise or if you can rely on external support to use AI in your business effectively.
- Data Privacy and Security Concerns: Protecting sensitive customer information while ensuring compliance with data protection regulations can be challenging.
- Overcoming Resistance to AI Integration with Your Team: Your team members may fear job displacement or struggle adapting to new AI-driven workflows and tools.
Practical Steps to Integrate AI into Your Business
Here are a few easy steps to take if you want to integrate AI into your business:
- Assessment of Your Business Needs: Identify which areas of your business would benefit from the technology. Is it customer service, operations, or marketing?
- Start with Low-Risk Implementations: Look for small-scale projects that are easy to implement and carry minimal risk. You can start by adopting AI-driven tools for marketing, chatbots for customer support, or simple automation tasks.
- Measure AI Impact and Scaling: Assess the performance and impact of your chosen AI solutions on your business. Measure key metrics like productivity, cost savings, and customer satisfaction. This way, you’ll find out if your AI adoption is giving the value your business needs. Scale its use as you gain confidence and see more positive results.
- Partner with AI Consultants: Work with AI experts or consultants to guide the integration process. This ensures you’re using the right tools and strategies. This can also help you overcome any technical challenges you may face.
The Future of AI in Entrepreneurship
Market research firms, AI experts, and thought leaders see AI going through the following:
- AI’s role in startups and small businesses will become essential, providing them with affordable solutions to automate tasks, enhance marketing, and improve customer service, leveling the playing field with larger companies.
- AI will transform industries such as healthcare, retail, and finance. It can dramatically improve efficiency and customer experiences. It will also create new job roles, requiring business owners to adapt and upskill their workforce.
- Additionally, entrepreneurs must stay ahead of the curve with continuous learning and adaptation. This will keep them competitive and ensure long-term success.
Conclusion
Entrepreneurship has been and will continue to be impacted by AI, but most of it will be transformative. The technology presents significant opportunities to help businesses thrive, leaving no option for business owners but to embrace these emerging trends. You need to start now, keep learning, and integrate strategically.
Omnichannel has become a recent buzzword online. That’s because the business landscape has shifted most of their marketing efforts into virtual communication. Advertisers are always looking for new ways to boost online connections with audiences while increasing sales. This is how “omnichannel” sprouted quickly and into every marketer’s arsenal. But what is omnichannel, and what are some omnichannel marketing platforms that do the job? Read on to find out.
What is Omnichannel Marketing?
The concept of omnichannel is simple. It aims to provide marketers a quick way to communicate with their customers and get as much engagement and conversion as possible from one go. Their objective is for customers to enjoy a seamless shopping experience on multiple brand channels, including online, mobile, or in-store. This means, marketers would have to show customers the same pricing and promotions across all brand channels.
However, it also goes beyond that. You have to ensure that customers can navigate through different channels with ease. This means customers can switch between your brand channels without any roadblocks. For instance, a customer can order from your online store and have the option to pick it up from your physical location. One way to increase sales is by offering customers additional items to boost order value.
Why is Omnichannel Marketing Important?
Omnichannel marketing is crucial these days since most people have shifted to online browsing and shopping. Moreover, if advertisers market on three or more channels, this could result in a 90 percent higher retention rate compared to using a single-channel campaign.
Additionally, omnichannel marketing also strengthens your brand messaging since campaigns are consistent across all platforms. But what are the primary reasons why advertisers focus on omnichannel marketing?
- Brands will get high customer retention
- Gains customer loyalty
- More personalization in the customer’s journey
- More integrated business
- Better customer insight
- Smooth and enjoyable customer experience
How Does Omnichannel Advertising Work?
An example of omnichannel marketing is when a sports retail store sends its prospects an email containing a recent promotion on its newly launched running shoes. The email content shows the link to the promotion. Once customers click this link, they are taken to the brand’s eCommerce website. Instructions also let them know they can get it from the brick-and-mortar store.
Another example is when a furniture store shows a behind-the-scenes video on YouTube about how its experts craft their pieces. Once viewers watch the video, they are welcomed with a link inviting them to join the brand’s email newsletter.
10 Omnichannel Marketing Platforms
Here are 10 best omnichannel marketing tools.
1. BigCommerce
This online and offline sales tool is for large-scale businesses looking to streamline their advertising strategies. BigCommerce unifies all marketing campaigns in an easy and convenient platform, including in-store, online, social media, and marketplaces. It can also handle large volumes of sales, traffic, and transactions, providing customers with a smooth experience.
2. NewStore
NewStore is the tool for all your POS and inventory management systems. It can manage orders, inventory, and customer data across the brand’s channels. It also comes with robust marketing tools that offer personalized engagement, such as push notifications, mobile apps, and location-based marketing.
3. Glassix
If you’re looking for the best omnichannel marketing platforms for communication, Glassix sits at the top of the list. It’s an AI-powered advertising tool that helps with email, SMS, live chat, messaging apps, and social media. Using Glassix means tracking all customer interactions and messages in one user-friendly interface is easy. It also lets you send targeted messages to your audiences based on their preferences and behaviors.
4. Desku
In addition to integrating all customer communications in one interface, Desku also helps with automation functions, such as chatbots, canned responses, ticketing systems, and more. Plus, it offers reporting tools and analytics to monitor progress.
5. Omnisend
Omnisend is the platform for all your SMS and email marketing campaigns. It’s best suited for eCommerce businesses and allows advertisers to create, monitor, and automate campaigns across all channels. It offers drag-and-drop features and is extremely easy to use.
6. Tidio
When searching for the best omnichannel communication platform, Tidio ranks high. It’s designed to facilitate customer interactions, manage inquiries, and offer real-time support.
7. Adobe Experience Cloud
You can’t succeed in omnichannel marketing without using a cloud-based service. And Adobe Experience Cloud ensures you get the right cloud-based solution for optimizing customer experiences. You can use this tool to build and manage customer journeys through AI-powered insights. You can also integrate this platform with other Adobe tools like Adobe Experience Manager, Adobe Target, Adobe Campaign, Adobe Analytics, and more.
8. Revealbot
If you’re spending time on paid ads, Revealbot will help you manage them in one user-friendly interface. It’s a marketing tool that helps optimize digital advertising campaigns on Instagram, Facebook, TikTok, and Google Ads. You can use this tool to set automation features, campaign budgets, and custom ad rules.
9. Shopify Plus
Shopify Plus if one of the best omnichannel marketing platforms for eCommerce businesses. It helps create a streamlined customer shopping experience. From workflows and checkouts to customer segmentation and targeted marketing campaigns, this is a reliable tool to use.
10. Oracle CX Commerce
Oracle CX Commerce is the best solution for B2B and B2C businesses. It’s a cloud-based eCommerce platform that helps provide personalized experiences. It also offers advanced features that simplify segmentation, customized content, targeted promotions, and customer engagement.
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