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Following Up On Sales Prospects

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sales follow up

How do you follow-up a prospect without sounding annoying? This is a very hard question to answer, because following up on a prospect can be harder to do than cold calling. Most of the time, the answer depends on the situation. The good news is that there are ways you can follow-up that increases the chances of communication, while decreasing the chances of “prospect gone dark”. Here are suggestions you can try.

Ask the Client

One of the best ways you can follow-up without sounding annoying to the client is to ask them the best time to do so. Most of the time, we don’t really know many things about the client because we are still trying to have a relationship with them. When you meet or call a client and it seems like there is potential where you can work together, ask them how you can stay in touch with them in a polite manner while focusing on adding value. Let them know that you have information that might interest them or you might have a solution to a problem they have. Find out how you can add value to their industry so that you remain interesting.

Preferred Method Of Communication

This is not about the best time to follow-up a client but about their preferred method of communication and getting them to respond. Ask your client if they prefer email, text, or a phone call and then ask them how long it will take them to respond. This way you can get a commitment for your next meeting. It can be hard to get noticed if the client gets 200-300 emails a day so ask them what they want to see on the subject line to get them to read the email.

Lastly, set an expectation for responsiveness. If you can get clients to tell you their preferred method of communication and their response time, you can hold them accountable throughout your relationship.

Add Value In the PS

There are many clients who like emails because they are less intrusive than receiving a call or text message and they can take their time responding. One of the best ways to keep clients engaged and interested is to add value to what they are receiving in their emails. A P.S. or postscript adds value even if the client does not open it, because it says that you took time to put in a little extra. A P.S. can help you get remembered and gives them another reason to like you while expecting your follow-up call or meeting.

Call On Time

Time is valuable. Therefore, always remember to call on time. Calling late starts the relationship on the wrong foot. Calling promptly reflects respect and discipline which shows you, the product, and company in a good light.

Send A Thank You Card

After the initial meeting and before the follow-up, send the client a handwritten thank you note or card. Even something as simple as “Jane, thank you for the meeting today. I look forward to our follow-up on the 15th of June at 10:00 am”, will help you get remembered. In today’s busy world, taking time to write a thank you note is becoming rare. This will help you stand out and get noticed. It distinguishes you from all the others because you took time and effort to do something different.

Having a good solid strategy can help you get noticed from all the other sales representatives. A good strategy gives you edge and will differentiate you. Find out which strategies work best for follow-up to keep sales going.

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Business

Sony Stocks Plummet After Microsoft-Activision Deal

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Sony shares fell by more than after a Microsoft-Activision deal was announced. 

There is no doubt that this deal weakens Sony’s position in the market.

“Whether or not Activison Blizzard’s content is progressively made exclusive to Xbox platforms and services, inclusion of new releases into Xbox Game Pass for several major games franchises, including Call of Duty, will undermine Sony’s third-party business.” 

Piers Harding-Rolls, games research director at Ampere Analysis, explains the situation. 

Sony has benefitted from the ability to negotiate timed exclusive content for Call of Duty but this is now under threat.” 

Shots fired in the never-ending console war. 

Did The Market Overreact?

Serkan Toto, CEO of Kantan Games, thinks so:

I think the market has totally overreacted in Japan today.

See?

Sony will continue to push out blockbusters, there can be no doubt about that.

Those PlayStation exclusives are pretty sweet. Spider-Man, The Last Of Us, Ghost of Tsushima? Come on now. 

Sony can, of course, fight back: they still have their own top in-house studios spread around the world, PlayStation remains a powerful brand in gaming, and acquisitions are in the cards for Sony as well.” 

PlayStation isn’t going down without a fight. 

The Console Wars Continue

For some time, Sony has been ahead of Microsoft. But the $68.7 billion Microsoft-Activision deal raises the stakes the highest they’ve been since the Black Friday Battle of 2013. Franchises like Call of Duty and World of Warcraft could become exclusive. 

How will Sony respond? We shall see what happens next in the seemingly never-ending console wars.

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Silicon Valley Blue-Collar Workers Hope To Return To Their Posts

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While big tech companies are delaying return to offices, Silicon Valley Blue-Collar workers anticipate full return in the coming months. 

Despite the economic disruption experienced due to the COVID-19 outbreak, businesses tried their best to ensure business continuity. Big tech companies were the first to allow their white-collar employees to work from home when the pandemic hit. However, not everyone can work remotely, like in the case of service workers.

Madeleine Rivera, 33, is a contractual food service worker at Google’s campus. Rivera is holding on to the slightest signs that workers will return to the company in the future. Recently, she handed out free peach ice pops to Google employees who have returned to work already. She’s trying not to overthink about the rising COVID cases in the country. According to her, being optimistic and happy matters. 

As the Delta variant enters a new troubling phase, more tech companies like Lyft and Facebook delay re-opening their workplaces early next year. Because of this, the companies’ contracted cafeteria workers, cleaners, and shuttle drivers are becoming more anxious. 

Most Silicon Valley blue-collar workers are not sure whether the Delta variant will delay their returns even longer or, worse, risk their jobs entirely if in-office work becomes less significant than it was before. As many white-collar employees have settled into work from home, blue-collar workers are struggling even more because of the unpredictable situation. 

“My kids don’t want me to go back to work, but I said I have to do it,” said Liliana Morales, 37, a food service staff at Facebook. Morales recently returned to work after having been on paid vacation since the pandemic started. Everyone needs to go back to their everyday routines, and it has been months that she has been out of work, Morales said.

Image Credit: SIPA USA via AP

Country-wide Concerns

While some Silicon Valley blue-collar workers are in better condition, they still have the same concerns as many fellow workers across the country. UCLA Labor Center director, Kent Wong, co-authored a book about the late Mike Garcia, a janitorial labor organizer who led strikes at Oracle and Apple. Wong said that because Morales and Rivera are members of a labor union, they are likely to be doing better than their non-union member counterparts. 

Previously, on a website Amazon created this year to convince workers in Alabama to vote against unionization, the company announced that they provided them with excellent hourly rates, attractive healthcare benefits, and career advancement. There is so much more than the workers can do with their career and family without paying premiums, Amazon said. 

But Wong said all blue-collar workers face problems, whether or not they have union membership. The bottom line is, they are still very vulnerable. 

Image Credit: SIPA USA via AP

Looking Ahead

In interviews, Silicon Valley blue-collar workers said that big tech companies primarily supported them throughout the pandemic. Others said the companies tried to find them other jobs when their original work was gone. Take, for example, the experience of Rivera, a former kitchen staff across Google’s campus in Mountain View, California. She was temporarily assigned to work as a receptionist in almost empty office buildings.

Some companies like Google are already starting to upgrade their headquarters. It’s to return to a sense of normalcy in Santa Clara County, the geographic heart of Silicon Valley.

Facebook is starting to recall their contractors. On the other hand, drivers are being asked to do training and practice driving empty buses, said Stacy Murphy, the representative for Teamsters Local 853 – the union of some Silicon Valley bus and shuttle drivers. 

Morales said that whatever her company orders, they will abide by it. If they say return to work, they will return to work.

Murphy believed that it had been a mixed bag for Silicon Valley firms needing shuttle drivers. Facebook continues to let its drivers make practice trips. While, Netflix and Amazon have been back to 100% capacity since June 2021. Tesla even expanded their service during the pandemic. On the contrary, Apple, LinkedIn, Twitter, and Salesforce never returned. 

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Elon Musk To Launch A Humanoid Robot Prototype Called “Tesla Bot”

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Apparently, Tesla is not busy creating electric cars and self-driving cars with enough waitlists for new customers. Or, anyone might be wondering where the Cybertruck is? CEO Elon Musk has announced a new baby: Tesla Bot. 

Elon Musk Tesla robot will probably be unveiled this year. It would be a humanoid robot dubbed as “Tesla Bot,” designed to perform tedious, repetitious, and dangerous work, Musk said. 

The billionaire CEO of Tesla disclosed the robot would be about 5 feet 8 inches (1.7 meters) tall and weigh 125 pounds (56 kilograms). In addition, the robot would be able to handle tasks such as attaching bolts to cars using a spanner or picking groceries at the supermarket.

Elon Musk Tesla Robot First Appearance

Speaking at Tesla’s AI Day activity, the CEO said the robot could have “great implications for the economy” by addressing the gaps in the workforce due to labor shortages. He said the new machine need not be that expensive. The Elon Musk Tesla robot is described as an extension of the company’s work on self-driving cars. Similarly, the robot will use the same computer chip and navigation system with eight cameras. 

Companies into robotics, such as Boston Dynamics, have produced bipedal robots. But the bulky, heavy machines they have demonstrated bear little similarity to the slim designs of the Elon Musk Tesla robot.

The robot’s first appearance came after a 90-minute PowerPoint presentation about the artificial intelligence upgrades on Tesla’s electric vehicles. The presentation also includes the Dojo supercomputer, a device that helps train cars to navigate city streets without a driver. That’s when Musk said that it makes sense to have a humanoid robot.  

Three slides showed Elon Musk Tesla robot specifications, and Musk pointed out that it is possible to outrun the Tesla Bot or overpower it. He has been questioning the use of robots as weapons in the past and warned about the risks artificial intelligence may cause. He also called it the most significant risk society is facing today.

Fears About AI in the Future

During the question and answer session after the presentation, Musk reiterated that we should be worried about AI. He clarified that Tesla makes useful AI that people love and is explicitly good. One slide showed that Tesla Bot would eliminate dangerous, repetitive, and monotonous tasks. Musk provided an example, suggesting that the Tesla robot could “go to the store and get groceries”. It may not be dangerous, but people might find it repetitive and boring. However, Musk did not reveal the concrete progress of building a humanoid robot. 

Companies building robotics, such as former Google subsidiary Boston Dynamics, have produced bipedal robots. But the bulky and heavy machines they have demonstrated bear little resemblance to the slim designs of the Elon Musk Tesla robot.

Elon Musk is famous for his bold statements about the future, jamming a little on how he envisions his Tesla Bot transforming the future of work, too. He said that, in the future, physical work would still be a personal choice. He added that it is possible if you want to do it, but you won’t need to do it. For him, it is difficult to predict the future. However, this is a vast difference between discussing a few PowerPoint slides and delivering the actual and functioning humanoid robot. Musk assured the public that a prototype would likely be available this year. 

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