Business
A Day In The Life Of A New York City Super-Connector
Published
5 years agoon
Ever wondered what it is like to meet your favorite social media superstars or interview your favorite startup founders? What if you could meet almost anyone you wanted and spend hours learning about their ideas, business-building strategies, and life stories? We caught up with entrepreneur, TED speaker, and award-winning author Jared Kleinert last year as he was interviewing contributors for his new book 3 Billion Under 30 and asked him to document “a day in the life” in order to learn firsthand how he’s been able to become USA Today’s “Most Connected Millennial” and “The Most Connected ‘Kid’ You Don’t Know (But Probably Should)” according to Inc. We see our favorite personalities on YouTube or Instagram, or obsess over new startups and try to meet them for coffee, but to no avail. Sure, it would be cool to get a selfie with these people or include them in your snap story, but what if you could make friends and do business with them? Jared has, and by following him, we can learn to do the same ourselves.
[Enter Jared Kleinert]
At 10 a.m., I walk up to the Hyatt on 45th street and meet Jason Liebman, of the producers of my new web series, Stories From The 3 Billion Under 30 (whose co-producer is Roberto Blake, a well-known creative entrepreneur and social media influencer). We are here to interview Furious Pete, a YouTuber who has over 5 million subscribers as well as an entrepreneur, sponsored bodybuilder, competitive eater, world record holder in multiple categories, author, TV show host, and cancer survivor. We go up to the 20th floor and enter Pete’s hotel room, chatting with his fiance Melissa who is about to (bravely) take on Times Square in search of coffee while we record two interviews – one to include Pete in my next book and one to include him in the web show.
The day hasn’t even started yet and I’m already humbled. After this, we have interviews with a VC-backed startup founder, co-founder of a non-profit impacting over 50,000 high school students across seven cities, one of the most connected individuals in the business world who runs an event series that is harder to get into than Harvard, the head of a media company with millions of social media followers and tens of millions of monthly unique views on their website each year, and dinner with a good friend and well-known Instagram influencer making over $50,000 monthly from her “side hustle”.
Back to Furious Pete, we spend the next ninety minutes reflecting on his story – from overcoming anorexia when he was younger to his work, lifestyle, and even the German TV show he hosts despite only speaking English and coming from Polish descent. We laugh over my eggs-and-pancakes-themed socks and exchange a furious fist bump in between interviews. All it took to get access to this social media influencer was an introduction from a mutual friend and a ten minute phone call beforehand. Now, we were becoming friends in the moment and finding new ways to help one another. He even pulled out his camera as we walked out and caught footage for his vlogs, which as a stand-alone YouTube channel has over 500,000+ subscribers. I’m just happy I shaved this morning.
In the subway back to my office in the Financial District, I send a 30 second video message to happiness researcher and Snapchat influencer Virginia Salas Kastilio, who I’ve already interviewed for the web series and chronicled for 3 Billion Under 30. We met at SXSW while wearing banana costumes and leading the world-record-breaking attempt for most dancing fruit in one place (or something like that). It’s her birthday today, and I make it a point to call people or send a personal message of admiration as much as possible in a world where everyone else resorts to impersonal posts on Facebook. I record and send the video right as we enter the Q train heading downtown and before I lose wi-fi for the next twenty minutes.
Waiting on the 17th floor of Wework as we walk in is Layla Tabatabaie, lawyer-turned-startup founder who is working on three completely different projects right now. She has her investor-backed startup BarterSugar which helps companies trade professional services with one another, TaleMonster, which is still in beta and aims to assist content creators in sharing works of fiction with readers who can “choose their own adventure” and change what they read in real time based on different jump-off points in the story, and Drinking Press which is a podcast covering history and culture through different drinks of choice (so far, they’ve recorded episodes while drinking whiskey, picklebacks, and Soju, a Korean spirit which is currently one of the most popular drinks in the world).
photo by Liebs Media
We need to be finished with our interview at 1 p.m. in order to travel back uptown to interview Kanya Balakrishna, the co-founder of The Future Project who was introduced to me by a professor and researcher at the University of Pennsylvania. He, like global bestselling author Tony Wagner, Sir Ken Robinson, Cleveland Cavs owner and billionaire Dan Gilbert, Alicia Keys, Deepak Chopra, and others support this nonprofit, which works with over 50,000 students in schools nationwide to help them identify projects they can work on to help them see a brighter future, and so I’m really excited to interview her both for the book and for the web series we’ve been shooting all day (we record episodes in batches, typically each Thursday).
We wrap up, share big hugs with Layla, and grab protein bars from the market downstairs. Considering my newest marketing consulting client is Ample, a 500 Startups company that raised $70,000 on Indiegogo in its first two day and went on to raise over $367,000 in one month for its “meal-in-a-bottle” solution to help people gain optimal nutrition in a rush, I’m already feeling guilty, but alas, the show must go on and we are otherwise going to be late for yet another subway ride.
About a half hour later, we walk into The Future Project offices. Apparently, yesterday was Kanya’s birthday, and so there are signs and pictures of her all over the office with words of admiration from her team and program alum. We’re a few minutes late, and squeezed in a 3:30 p.m. meeting after this, so we only have about forty-five minutes to do two interviews and learn how The Future Project has corralled so much support in such little time.
As we head down the elevator, I check my email to see that New York Times bestselling author Dave Kerpen has just published an article about me saying that I’m “The Most Connected Kid You Don’t Know Yet (But Probably Should)” and sharing my “5 Strategies For Quickly Building An Influential Network”, which are the reasons to why I’ve been running around the city meeting all these incredible people today.
I quickly post the article to Facebook, shout out all the mentors and friends I mentioned in the interview, and retweet some of the comments readers have already shared online. Apparently, my next interviewee Jayson Gaignard has already seen the post and commented on my Facebook status, so the pressure is on!
photo by Liebs Media
We enter another hotel near where we had our first interview this morning (why is everyone staying near Times Square?) and see Jayson in the fourth floor lobby. Jayson Gaignard is the founder of Mastermind Talks, one of the most exclusive events each year that hosts thought leaders like Tim Ferriss, Dave Asprey, Gary Vaynerchuk, Lewis Howes, Marie Forleo, and is harder to get into than Harvard with a less than 1% acceptance rate for the thousands of entrepreneurs attempting to get into Jayson’s events.
Much to my surprise, I learn that Jayson is still only 30 (turning 31 next week) and so I offer to include him in my next book, prompting us to dive into two interviews and spend the next hour-plus chatting about how to build super-powered networks. I’m geeking out and am again humbled – Jayson is where I want to be in a decade, running a seven-figure business with a network that influences millions in industries ranging from tech to internet marketing and publishing. This article may as well be a day in his life, but I digress.
We are running over our hour time allotment because we are having fun and sharing so much practical advice with our eventual audiences, and he has a meeting with none other than investor and author James Altucher right after we wrap up.
Ten minutes later, I’m meeting James for the first time (I’ve been a big fan of his work for over a year, and even gave his book Choose Yourself to my mom) and giving my goodbyes to Jayson, a new friend, book contributor, and web show interviewee all wrapped into one.
photo by Liebs Media
5:30 pm is when I finally stumble into my office again. The crowd has cleared on this Thursday night and I’m left relatively alone to choose a conference room in which to set up for my next interview, which isn’t until 8:00 pm and is over Skype.
In the meantime I reach out to potential contributors for 3 Billion Under 30, the follow-up to my first book 2 Billion Under 20 which was voted the #1 Entrepreneurship Book of 2015. So far, everyone from entrepreneurs running 7, 8, and 9 figure businesses to pro athletes, Guinness World Record holders, venture capitalists, industry-leading designers, corporate intrapreneurs, and others have sent me their stories so I can share them with the world and encourage our generation to act on their passions in life and unite in solving the world’s most pressing problems. Zappos CEO Tony Hsieh called my last book, “a challenge to young people across the globe,” and I’m increasingly getting more excited about 3 Billion Under 30 because it is shaping up to be the blueprint to accepting such a challenge.
Soon 8:00 p.m. rolls around and Joel Brown from Addicted2Success.com hops on the line. In a few short years, Joel has grown his media company to social media accounts that collectively have millions of followers and an annual unique visitor count of over 50 million. I used to write for his outlet, and now get to hear his most recent story to be shared in my book about struggling with TSA to re-enter the country after temporarily leaving the U.S. to head to Mexico for a friend’s bachelor party (he’s here on a six month visa from Australia). I’m glued to the screen as he shares the experience and how we was kept in a deportation chamber for twelve hours because the officers didn’t understand how he makes money online.
40 minutes we wrap up, wave goodbye via video chat, and I walk out to the shared area in our office to see Alex Wolf, a good friend, Instagram influencer, and entrepreneur who is here to grab dinner with me on Stone Street, the famous restaurant strip near Wall Street that fortunately happens to be right behind the building. Alex has grown various Instagram accounts totalling over 260,000 followers and has a business generating over $30,000 monthly that she doesn’t even run anymore (she has since hired a CEO to run the brand BossBabe she became famous for in order to grow a stronger personal brand). Earlier this week she was named one of Fast Company’s “Most Creative People” in business, and so just as I have been all day, I’m just happy to be here. We wrap up at around 10:30 pm and I head back to my office to send out my free daily “Millennial To Watch” newsletter (where I cover impressive peers of mine from all different backgrounds and industries) before heading back to Brooklyn and calling it a night.
Not every day of mine ends up like this, but I’ve set up projects like 2 Billion Under 20 and 3 Billion Under 30 that force me to meet interesting, exceptional talents given that all my work revolves around identifying, befriending, and connecting top-performing Millennials so I can help educate companies about how to best engage our generations and educate the public about why young people hold more power today than ever before.
I share this not to impress you, but to impress upon you that you too can create these connections and build a network that wants you to be successful and values your unique input. If I can build a 100% self-made network like this in less than five years, imagine what you can do if you take the time to develop a career around providing others with as much exposure, support, and rewards for their work as possible.
Help others by bringing awareness to their work and the stories they have to share, and they will certainly help you in return.
You may like
Business
Discover 2025’s Top 10 Online Banks for Smart Savings
Published
4 weeks agoon
January 24, 2025McKinsey & Company reveals that 73 percent of bank transactions worldwide now take place online, such as in digital banks and payment systems. The increasing demand of customers for more flexible banking options is attributed to the rise in online banking channels. People prefer online banks because they offer simple tools and resources to manage their money. With this trend, online banking is here to stay.
Best Online Banks: A Quick Guide
Image Source: Tima Miroshnichenko from Pexels
An online bank should cater to your financial needs like any traditional alternative. Here are a few factors to consider when choosing online banks:
Annual Percentage Yield (APY)
The annual average yield offered under each account will tell you how much interest your money will earn. When comparing online banks, consider one that offers competitive rates across all of its deposit accounts.
Products and Services
Some online banks offer a complete package of banking products, including checking, savings, certificates of deposit (CDs), and money market accounts. They also offer loans and credit cards. So, look at the products and services offered by online banks before making a decision. You may also combine the services of an online bank with a traditional brick-and-mortar bank.
Account Access
Typically, online banks offer 24/7 access to your account through their website or app. However, you should also consider how the bank handles deposits and withdrawals. It is crucial to know the restrictions, if any, on transfers, the limitations on withdrawals, and whether the bank accepts free cash deposits.
ATM Network
An ATM network is essential if you frequently withdraw or deposit cash. An extensive ATM network will help you avoid transaction fees. If the bank is not associated with a large ATM network, you should look for one that will reimburse out-of-network ATM fees.
Digital Tools
The best online banks offer innovative digital tools to help you accomplish financial goals. For example, Ally will help you organize your savings goals with savings buckets and analyze your spending habits to safely transfer available funds from your checking to your savings account.
Fees
You should avoid any bank, online or otherwise, that charges monthly fees or has extensive requirements to avoid them. Many online banks offer no-fee deposit accounts, require a low or $0 initial deposit to open the account, and don’t need a minimum balance to avoid maintenance fees. However, make sure you know whether the bank charges excessive withdrawal fees, paper statement fees, or fees for other services that you may want to use regularly.
Customer Service
Since you won’t have access to in-person customer service with an online bank, determine how you can contact a customer service representative if needed. Most online banks offer telephone support, live chats, or assistance via email. Some online banks also offer access to live support via extended hours or 24/7.
10 Top-Performing Online Banks
1. Alliant Credit Union
Alliant Credit Union is an NCUA-insured online credit union offering members competitive deposit account rates and minimal fees. Most accounts don’t charge maintenance fees, but these can be waived if you sign up for e-statements. Membership is available for current or former employees of Alliant’s partner businesses in the US. You can also become an Alliant Credit Union Foundation digital inclusion advocate to become eligible for membership. Signing up costs $5, but Alliant will pay the one-time fee on your behalf.
Alliant’s certificates earn solid APYs, with terms ranging from one year to five years. Its savings account earns a respectable yield of 3.10% APY on balances of $100 or more, but there are plenty of higher-yielding savings accounts with APYs over 5%. We like that Alliant’s High-Rate Checking account pays a better yield than other checking accounts and doesn’t require a minimum balance or charge service fees.
2. Varo Bank
Varo offers checking and savings accounts but doesn’t offer deposit certificates. Savings account comes with an APY starting at 2.50%. That rate becomes 5.00% for the first $5,000 if a customer meets the monthly requirements of the bank.
Cash deposits have limits and fees, and Varo customers can only deposit cash at a 3rd party retailer that joins the Green Dot network, including CVS, 7-Eleven, or Walgreens. On the other hand, cash withdrawals can be made through an ATM in the Allpoint network for free.
3. Ally Bank
Established in 2009, Ally Bank is full-service online bank that offers competitive rates on all deposit accounts. Customers can enjoy the highest rates for all balances, regardless of tier. Overall, the high APYs, minimal fees, and reliable customer service support makes Ally an excellent banking solution for millenials who want better savings and retirement plans.
4. Discover Bank
Discover Bank offers deposit accounts, credit cards, personal loans, and student loans. We like that Discover offers deposit accounts, such as CDs, savings, and a money market account, at competitive rates with no fees. While its $2,500 minimum deposit requirement for its CDs is steep, there is no minimum deposit required to open and maintain a savings, money market, or checking account.
5. Laurel Road
Laurel Road, powered by KeyBank, helps healthcare and business professionals achieve their financial goals. They offer student loan refinancing, mortgages, personal loans, credit card, and specialized savings accounts. Laurel Road also offer Loyalty Checking with a low APY. New customers can earn a sign-up and monthly bonus with qualifying direct deposits. In addition, both savings account and checking account has no monthly free or minimum balance requirement.
6. Capital One
Capital One offers an above-average 3.80% APY on its savings account, strong rates on its certificates of deposit, and 0.10% APY on all checking balances. All accounts are free, and customers can access over 70,000 free ATMs.
7. American Express National Bank
This bank offer High Yield Savings Account with a 3.80 APY. Likewise, certifcate deposits (CDs) have competitive rate and there is no minimum opening deposit. You don’t have to worry in case you encounter banking-related issues because American Express National Bank has 24/7 phone support and online chat support.
8. Marcus by Goldman Sachs
Launched in 2016, Marcus is the online-only banking arm of Goldman Sachs, one of the 15 largest banks in the US. The bank’s savings accounts and CDs offer competitive yields and no monthly maintenance fees.
While some online banks offer no minimum deposit requirement to open an account, Marcus requires a $500 deposit to get started with a CD. There’s no minimum deposit requirement for its high-yield savings account. Marcus doesn’t offer a checking account or money market account.
9. My Banking Direct
My Banking Direct is the online-only arm of Flagstar Bank, N.A., which New York Community Bancorp owns. The bank is a lean financial service that offers only savings, checking, and a five-month CD term. The APYs on its savings account and CD are among the best available today.
In addition, the bank doesn’t charge monthly or overdraft fees and provides surcharge-free ATM access through a 55,000 Allpoint and Presto network. To open a savings account, you must deposit $500. Checking accounts can be opened with just $1. During the week, you can access extended customer service hours until 8 p.m. ET and 2 p.m. ET on Sundays.
10. SoFi
SoFi (short for Social Finance) was the brainchild of Stanford Graduate School of Business students who created an alumni-funded lending source initially focused on refinancing student loans. Since then, SoFi has expanded into a variety of loan categories and now offers online checking and savings accounts.
Conclusion
Online banks lets manage your money and account via a website, mobile device, or app. Also, online banks generally offer higher interest rates and fewer fees than traditional banks. You should remember that while technology makes everything accessible, online banks also have some limitations. For instance, online-only or internet-only banks lack in-person interaction. However, if you are comfortable managing your money online, online banks are a convenient and low-cost option.
Business
The Latest In The AI Boom: What Entrepreneurs Need To Know In 2025
Published
4 weeks agoon
January 24, 2025Anyone unaware of how AI is revolutionizing almost everything we do daily could be living under a rock. Artificial intelligence has evolved at an unprecedented speed, transforming industries and reshaping how we operate businesses. Let’s explore the latest developments in the AI boom and what entrepreneurs can do to stay competitive.
AI’s Current State in Business
According to recent industry reports, the AI market is expected to surpass $1 trillion by 2030, with an annual growth rate of more than 35%. This is why businesses across all industries are investing heavily in AI technologies. Whether startups or global enterprises, they do this to stay competitive and meet the evolving expectations of their clients.
How Businesses Are Using AI to Gain a Competitive Edge
AI use by many companies is now commonplace thanks to its many benefits. There’s the enhanced efficiency, boosted productivity, and improved customer experience, among many others. Some of these applications include:
- AI-Powered Automation: Repetitive tasks such as data entry, customer service interaction, and marketing campaigns can now be done using AI. It frees you up to give you more valuable time and resources.
- Predictive Analytics: With AI technology, vast amounts of data to forecast trends, customer behavior, and market demands are easily within your reach. This helps you make better decisions.
- Personalized Customer Experiences: Chatbots and AI-driven recommendation engines are just two examples of how AI can help you provide more tailored customer experiences. It also allows you to deliver hyper-personalized content and services previously available.
- Operational Efficiency: AI optimizes supply chains, inventory management, and logistics. This helps reduce costs and improve your turnaround times.
Many businesses nowadays are using AI to disrupt industries while achieving success. You’ll find AI-powered chatbots handling customer support and content creation, while e-commerce platforms use AI-driven recommendations to boost sales, as Shopify exemplifies. In health care, AI improves diagnostics and treatment accessibility, while marketers use AI for data-driven campaigns and optimized ad spending.
Emerging AI Trends You Need to Watch
Source: Rahul Pandit on Pexels
It seems that entrepreneurs have no option but to embrace the transformative trends brought about by AI. The following are a few you must take note of:
- AI-powered automation is simplifying operations and cutting costs.
- Generative AI is revolutionizing content creation, marketing strategies, and product design.
- AI in customer service uses chatbots, personalization, and predictive analytics to meet growing demands.
- AI ethics and regulation ensure businesses comply with evolving laws and ethical standards.
- AI-driven decision-making helps businesses gather data insights for smarter, more strategic choices to drive long-term growth and success.
Must-Have AI Tools for Entrepreneurs in 2025
It’s not getting on the bandwagon but keeping up with the times. Here are a few examples of AI tools you can use for efficiency and growth:
- Marketing and SEO: Tools like Jasper and SurferSEO can help you craft optimized content, analyze trends, and improve search rankings with ease.
- Sales and CRM: HubSpot AI and Salesforce Einstein offer intelligent automation, customer insights, and predictive analytics to boost sales performance.
- Productivity and Automation: Zapier AI is an excellent option for task automation, while Notion AI is great for smart content organization.
- Finance and Analytics: Quickbooks AI and Tableau AI provide real-time financial insights, forecasting, and data visualization.
When choosing the right AI tools for your business, consider scalability, integration capabilities, ease of use, and cost-effectiveness. Make sure they align with your business goals and your workflow needs.
The Challenges Entrepreneurs Face in Their Adoption of AI
Source: Google DeepMind on Pexels
Admittedly, AI has immense potential; however, adopting it comes with challenges that entrepreneurs must navigate. Below are a few:
- Cost Consideration and ROI Expectations: When you implement AI solutions, you may need significant upfront investment. Also, measuring long-term returns can be complicated.
- Skills Gap: You will wonder if you need AI expertise or if you can rely on external support to use AI in your business effectively.
- Data Privacy and Security Concerns: Protecting sensitive customer information while ensuring compliance with data protection regulations can be challenging.
- Overcoming Resistance to AI Integration with Your Team: Your team members may fear job displacement or struggle adapting to new AI-driven workflows and tools.
Practical Steps to Integrate AI into Your Business
Here are a few easy steps to take if you want to integrate AI into your business:
- Assessment of Your Business Needs: Identify which areas of your business would benefit from the technology. Is it customer service, operations, or marketing?
- Start with Low-Risk Implementations: Look for small-scale projects that are easy to implement and carry minimal risk. You can start by adopting AI-driven tools for marketing, chatbots for customer support, or simple automation tasks.
- Measure AI Impact and Scaling: Assess the performance and impact of your chosen AI solutions on your business. Measure key metrics like productivity, cost savings, and customer satisfaction. This way, you’ll find out if your AI adoption is giving the value your business needs. Scale its use as you gain confidence and see more positive results.
- Partner with AI Consultants: Work with AI experts or consultants to guide the integration process. This ensures you’re using the right tools and strategies. This can also help you overcome any technical challenges you may face.
The Future of AI in Entrepreneurship
Market research firms, AI experts, and thought leaders see AI going through the following:
- AI’s role in startups and small businesses will become essential, providing them with affordable solutions to automate tasks, enhance marketing, and improve customer service, leveling the playing field with larger companies.
- AI will transform industries such as healthcare, retail, and finance. It can dramatically improve efficiency and customer experiences. It will also create new job roles, requiring business owners to adapt and upskill their workforce.
- Additionally, entrepreneurs must stay ahead of the curve with continuous learning and adaptation. This will keep them competitive and ensure long-term success.
Conclusion
Entrepreneurship has been and will continue to be impacted by AI, but most of it will be transformative. The technology presents significant opportunities to help businesses thrive, leaving no option for business owners but to embrace these emerging trends. You need to start now, keep learning, and integrate strategically.
Business
Omnichannel Marketing Platforms: Definition, Examples & Tools
Published
2 months agoon
December 22, 2024By
Kai KelisOmnichannel has become a recent buzzword online. That’s because the business landscape has shifted most of their marketing efforts into virtual communication. Advertisers are always looking for new ways to boost online connections with audiences while increasing sales. This is how “omnichannel” sprouted quickly and into every marketer’s arsenal. But what is omnichannel, and what are some omnichannel marketing platforms that do the job? Read on to find out.
What is Omnichannel Marketing?
The concept of omnichannel is simple. It aims to provide marketers a quick way to communicate with their customers and get as much engagement and conversion as possible from one go. Their objective is for customers to enjoy a seamless shopping experience on multiple brand channels, including online, mobile, or in-store. This means, marketers would have to show customers the same pricing and promotions across all brand channels.
However, it also goes beyond that. You have to ensure that customers can navigate through different channels with ease. This means customers can switch between your brand channels without any roadblocks. For instance, a customer can order from your online store and have the option to pick it up from your physical location. One way to increase sales is by offering customers additional items to boost order value.
Why is Omnichannel Marketing Important?
Omnichannel marketing is crucial these days since most people have shifted to online browsing and shopping. Moreover, if advertisers market on three or more channels, this could result in a 90 percent higher retention rate compared to using a single-channel campaign.
Additionally, omnichannel marketing also strengthens your brand messaging since campaigns are consistent across all platforms. But what are the primary reasons why advertisers focus on omnichannel marketing?
- Brands will get high customer retention
- Gains customer loyalty
- More personalization in the customer’s journey
- More integrated business
- Better customer insight
- Smooth and enjoyable customer experience
How Does Omnichannel Advertising Work?
An example of omnichannel marketing is when a sports retail store sends its prospects an email containing a recent promotion on its newly launched running shoes. The email content shows the link to the promotion. Once customers click this link, they are taken to the brand’s eCommerce website. Instructions also let them know they can get it from the brick-and-mortar store.
Another example is when a furniture store shows a behind-the-scenes video on YouTube about how its experts craft their pieces. Once viewers watch the video, they are welcomed with a link inviting them to join the brand’s email newsletter.
10 Omnichannel Marketing Platforms
Here are 10 best omnichannel marketing tools.
1. BigCommerce
This online and offline sales tool is for large-scale businesses looking to streamline their advertising strategies. BigCommerce unifies all marketing campaigns in an easy and convenient platform, including in-store, online, social media, and marketplaces. It can also handle large volumes of sales, traffic, and transactions, providing customers with a smooth experience.
2. NewStore
NewStore is the tool for all your POS and inventory management systems. It can manage orders, inventory, and customer data across the brand’s channels. It also comes with robust marketing tools that offer personalized engagement, such as push notifications, mobile apps, and location-based marketing.
3. Glassix
If you’re looking for the best omnichannel marketing platforms for communication, Glassix sits at the top of the list. It’s an AI-powered advertising tool that helps with email, SMS, live chat, messaging apps, and social media. Using Glassix means tracking all customer interactions and messages in one user-friendly interface is easy. It also lets you send targeted messages to your audiences based on their preferences and behaviors.
4. Desku
In addition to integrating all customer communications in one interface, Desku also helps with automation functions, such as chatbots, canned responses, ticketing systems, and more. Plus, it offers reporting tools and analytics to monitor progress.
5. Omnisend
Omnisend is the platform for all your SMS and email marketing campaigns. It’s best suited for eCommerce businesses and allows advertisers to create, monitor, and automate campaigns across all channels. It offers drag-and-drop features and is extremely easy to use.
6. Tidio
When searching for the best omnichannel communication platform, Tidio ranks high. It’s designed to facilitate customer interactions, manage inquiries, and offer real-time support.
7. Adobe Experience Cloud
You can’t succeed in omnichannel marketing without using a cloud-based service. And Adobe Experience Cloud ensures you get the right cloud-based solution for optimizing customer experiences. You can use this tool to build and manage customer journeys through AI-powered insights. You can also integrate this platform with other Adobe tools like Adobe Experience Manager, Adobe Target, Adobe Campaign, Adobe Analytics, and more.
8. Revealbot
If you’re spending time on paid ads, Revealbot will help you manage them in one user-friendly interface. It’s a marketing tool that helps optimize digital advertising campaigns on Instagram, Facebook, TikTok, and Google Ads. You can use this tool to set automation features, campaign budgets, and custom ad rules.
9. Shopify Plus
Shopify Plus if one of the best omnichannel marketing platforms for eCommerce businesses. It helps create a streamlined customer shopping experience. From workflows and checkouts to customer segmentation and targeted marketing campaigns, this is a reliable tool to use.
10. Oracle CX Commerce
Oracle CX Commerce is the best solution for B2B and B2C businesses. It’s a cloud-based eCommerce platform that helps provide personalized experiences. It also offers advanced features that simplify segmentation, customized content, targeted promotions, and customer engagement.