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Strategies and Tools for a Growing a Pandemic-Proof Business

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founders in masks

For the past year, businesses have been met with unrelenting challenges. Because of this, founders are more careful about where to put their time and funds. Longevity in business is desired, so thinking critically about the strategic principles of business is a must. Growing a pandemic-proof business is possible. But how are you going to make it happen? We took our questions to Facebook groups Tech Ladies and Societygal to ask women in the industry about their input on how to grow a business successfully and efficiently.

1. How important is getting your business assets right? (logo, website, branding guidelines, etc)

When it comes to the creative aspect of building a business, there was a split in what is necessary. Recently, founders and business owners have been turning to creative services like Penji for increased design output. While there are still repercussions from the pandemic, businesses are learning to adapt by discovering these new innovative solutions.

Some of our friends at Tech Ladies and Societygal believe that it is crucial, especially when it comes to setting yourself apart from competition. Others choose to focus on other aspects of the business. Here’s what they had to say:

“Hi. I think that for number 1-It doesn’t really matter. I think what people want is results. Connect with them, and show them what your products or service can do for them. How does it solve the problem that they have.” – Prerika Agarwal, Tech Ladies

“I think that these branding pieces really matter as a way that establishes how your company will move and grow. I’ve seen a lot of small businesses that kind of wing it and I think that especially in terms of social media and web, a cohesive brand can really make a business stand out.” – Charlotte Clark, Tech Ladies

“I think it’s less about getting it right and more about being consistent and looking professional. A business that visually appears fractured hurts its own credibility.” Natalie Sharma, Tech Ladies

“The first 1-2 years, really not important! I see so many starters get lost in this search for the perfect font-pairing, the perfect logo blah blah – and what they REALLY need to be focusing on is nailing down their product suite and getting good at copy. Most of us leave corporate and can’t write a blog post or sales post for shit because we sound so wooden and stuffy! ? You need a website to get your message out – but honestly? Nobody cares about your logo. Would you stop buying Nike/McDonalds/Pepsi tomorrow because they switched up their logo and it sucked? No, you stay because you like the product.” – Alex Sheach, Societygal

What is a common mistake that businesses make when trying to grow?

Growing a business is not easy, especially during a pandemic. With the increased number of businesses shuttering their doors because of COVID, one can only benefit from avoiding common mistakes.

“I think that one mistake is that businesses don’t take advantage of how research can validate and verify your ideas going forward. There should be a certain level of confidence in what your next steps are and how they’ll fair.” – Charlotte Clark, Tech Ladies

“The main pain point of scaling I’ve seen is failure to document and inform. If one hand doesn’t know what the other is doing then you aren’t on the same page and you can’t help each other when things go wrong.” – Natalie Sharma, Tech Ladies

“Getting sucked into downloading YET ANOTHER (usually very disappointing freebie) which moves them no closer to their goals. Get your UNSUBSCRIBE vibe switched ON, tune out all that low-level noise and commit to your OWN ideas and vision.” – Alex Sheach, Societygal

What can people take advantage of now that is often overlooked?

Innovation and creative thinking is key to a pandemic-proof business. As we adapt to the current lifestyle of consumers, founders are taking advantage of what is in front of them. Here’s what members suggested.

“What’s overlooked is the human aspect of things not being perfect and just going with inspired action once you have some clarity about your business.” – Prerika Agarwal, Tech Ladies

“With staying at home still being a large part of life, I think people should take advantage of having more people online and the ability to do webinars, virtual networking, and doing research directly with your specific users or customers.” – Charlotte Clark, Tech Ladies

“Digital businesses should take this opportunity to rise to the occasion to help their local communities. As a digital business owner I can confirm we spend a lot of time virtually hustling. Show the world around you that you exist and that you care. It pays dividends for both of you.” – Natalie Sharma, Tech Ladies

“Not enough people are stepping up to lead with vision. They’re waiting for permission to release, launch & grow. JFDI!” – Alex Sheach, Societygal

Jie writes about influencers and startups in various industries. She is a designer turned techie, and when she is not writing, you can find her in her workshop working on her next big project.

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Business

How Marketing Optimization Tools Level Up Your Marketing Game

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While many companies and small businesses struggle to capture their target audience’s attention amidst competition from giant brands, it’s clear that marketing needs to be taken up a notch. To do this, it requires marketing optimization tools to not only achieve marketing objectives but also generate leads. But how do you go about optimizing your marketing efforts and what tools can help?

1. Make Use of Data

google analytics screenshot

According to Hubspot, marketing in 2025 will heavily focus on data. That said, data will give you insights into your target audience. Plus, you can better understand how your business works better through data. Fortunately, many marketing optimization tools have data and analytics to help you reach targets.

If your strategy is understanding your audience better through data, Google Analytics is your best free option. With Google Analytics, you’ll know where your users are coming from and how many of them are visiting your website.

Another data-heavy strategy is social media marketing. After all, you don’t want your social media marketing efforts to go in vain. Although MeetEdgar is primarily a social media scheduler, it will help you understand which of your posts are doing great in engagement. Plus, you can make decisions regarding your other non-performing posts. 

2. Focus on SEO

Data isn’t enough when optimizing your marketing campaigns or strategies. Marketing strategies are best served with the help of SEO. You shouldn’t overlook or underestimate the impact of what SEO can do for your business. After all, you want to drive customers to your website, right? SEO is your best bet in getting more clicks and visits. Plus, you can earn your place on the coveted first page of search engines.

With SEO, you don’t have to overcomplicate it. Plus, you don’t want to skimp on SEO, especially if you want visitors to flock to your site. You can use one simple tool to help you research keywords, explore your competitors, and track your progress. Ahrefs is one of the tools you should have in your arsenal. They have an all-in-one tool ready to help you learn about your content, links, competitors, and more!

3. Stay Active on Social Media

canva screenshot

Social media platforms are the best places to reach your target audience. You can post on Facebook, Instagram, Twitter, and TikTok to engage with your audience and promote your products or services. But posting on social media requires constant efforts and well-thought-out strategies. You need to post regularly with the right content, copy, and visuals to attract your target audience. Content creation tools like graphic design software and video editors will help you meet your social media marketing goals.

Canva is the go-to for many marketers because of its ease of use and UI. Plus, you can make graphics in minutes. Meanwhile, Clipchamp is a trusted name in video editing. Marketers can use templates to create videos in a snap. Plus, they can make compelling videos by adding filters and AI voiceovers.

4. Keep Content Consistent

Hubspot: marketing optimization tools

During the planning stages, it’s important that your content should also be ready before it’s published. If you are launching a marketing campaign, you need your visual assets and marketing copy prepared. But you don’t create for creation’s sake. You need to keep your messaging and visuals consistent on every platform.

You want to ensure that people across various channels view and interact with your campaign assets while getting your main message out. 

There are a couple of marketing optimization tools for this strategy:

  • Hubspot is the popular choice for content marketing since you can publish and schedule your blogs on this platform.
  • Like with social media marketing, you need content creation tools. However, an alternative to content creation tools is unlimited graphic design and video editing services. For graphic design, you can rely on Penji. You can request your graphics in one place while you work on your company. Meanwhile, Video Husky is a trusted video editing service helping you with short-form and long-form videos.
  • Email marketing is another content strategy you should consider when reaching your audiences. Mailerlite is your best bet in achieving your email marketing goals.

5. Research Your Competitors

Aside from learning about your audience, you should also keep an eye out for your competitors. After all, you want to see how your target audience responds to their posts. Plus, you want to compare how different your websites could be. This will give you an idea of how to improve your posts and websites.

Although Ahrefs has a competitor research tool, an alternative to this is SpyFu. They specialize in analyzing competitor keywords, traffic, ads, and domains. 

Other Marketing Optimization Tools to Use:

Marketing Automation

Mailchimp: marketing optimization tools

Marketing automation tools have been the go-to applications for most marketers. After all, marketing automation streamlines your work. Plus, you can leave it to the AI or other automated sequences to do your job for you. That said, there are tons of marketing automation tools. 

One stands out from the rest, and that is MailChimp. Although known as an email marketing tool, they have a marketing automation feature by building relationships with your customers and ad retargeting.

Customer Relationship Management

Customer relationship management (CRM) software is one tool you need to reach more customers. This works best if you have an email marketing strategy. And if you need a CRM tool, Salesforce is the highly recommended one. You can run your marketing campaigns on their software. Plus, you can nurture leads and provide the best customer experience.

Project Management

Asana: marketing optimization tools

One overlooked marketing optimization tool is project management. You should use a project management tool to help you get on track with your campaigns. Asana is a must-subscribe project management tool for marketing. You can collaborate with your teammates, assign them various projects, and organize them for each strategy.

Final Thoughts

In the competitive landscape of 2026, optimizing your marketing strategy is no longer optional, it’s essential. It can be challenging to entice your target audience digitally nowadays, especially if you’re hesitant to use optimization tools. That’s why it’s essential to use them to help you achieve your marketing goals. And with the tools above, you can be on your way to reaching your audience and increasing your sales.

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The Top CRM Platforms for Small Agencies & Service Businesses

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Top CRM platforms for small agencies and service businesses

TL;DR: Managing client relationships shouldn’t feel like herding cats. The top CRM platforms for small agencies and service businesses help you track leads, manage projects, and keep client communication organized without needing a degree in software engineering. HubSpot offers the best free option, Salesforce works for growing teams, Zoho gives you affordability, and Pipedrive keeps sales simple.

The top CRM platforms for small agencies include HubSpot (best free option), Salesforce (scalable for growth), Zoho CRM (budget-friendly), and Pipedrive (sales-focused). These platforms help manage client relationships, track leads, and automate workflows starting from free to $25+ per user monthly.

Top CRM Platforms for Small Agencies and Service Businesses

CRM

Running a small agency means wearing twenty different hats, and somewhere between managing projects and chasing invoices, client relationships start falling through the cracks. You’ve got sticky notes everywhere, emails buried in your inbox, and that one lead who asked for a proposal three weeks ago that you completely forgot about.

The top CRM platforms solve this chaos by putting all your client information, communication history, and sales pipeline in one place that actually makes sense. After testing various options and talking to other agency owners, here’s what actually works when you’re running a lean operation.

HubSpot CRM

HubSpot offers the best free CRM option for small agencies just getting started with client management systems. The free version gives you contact management, email tracking, meeting scheduling, and basic pipeline management without paying a dime, which matters when you’re bootstrapping and every dollar counts.

The interface makes sense from day one, so you’re not spending three days watching tutorial videos just to figure out how to add a contact. You can track every email conversation with clients, log calls automatically, and see exactly where each prospect sits in your sales process. HubSpot works with Gmail and Outlook, which means you’re not constantly switching between different tools just to check if someone responded.

The paid tiers starting at $45 per month unlock marketing automation, custom reporting, and workflow tools that grow with your agency. Companies like Penji use strong systems to manage thousands of client relationships, and HubSpot scales from solo operations to full teams.
Best For: Agencies wanting room to grow

Salesforce

Salesforce remains one of the top CRM platforms for agencies planning serious growth, though it comes with a steeper learning curve and higher price tag. The system handles complex sales processes and detailed reporting.

Many small agencies find it overkill when managing 20 clients instead of 2,000. But if you’re planning to scale quickly or already have multiple team members managing different client accounts, Salesforce prevents the chaos that happens when everyone’s using different systems.
Best For: Growing agencies with complex sales processes

Zoho CRM

Zoho CRM offers serious functionality at prices that don’t make you wince when the monthly bill arrives. You get contact management, pipeline tracking, email integration, and workflow automation starting at just $14 per user monthly.

The interface isn’t quite as polished as HubSpot, and the mobile app can be clunky, but when you’re choosing between a CRM that works and paying rent, Zoho delivers the basics without the premium pricing. It connects with other Zoho products if you’re already using their suite for invoicing or project management.

Best For: Budget-conscious agencies needing core features

Pipedrive

Pipedrive focuses on sales pipeline management, which makes it perfect for agencies where closing new clients is the top priority. The visual pipeline shows exactly where every prospect sits, what actions you need to take next, and which deals are about to close versus which ones have gone cold.

Setting up is refreshingly simple compared to enterprise systems that require consultant help just to configure basic fields. You can start using Pipedrive the same day you sign up.
Best For: Sales-focused agencies

Making Your Choice

The right CRM depends on your specific situation. If you’re just starting and budget is tight, HubSpot’s free tier gives you everything needed to stop losing track of leads. If you’re already managing steady client flow and need better organization, Zoho or Pipedrive deliver solid functionality at reasonable prices.

Pick one that matches how your agency actually works instead of trying to force your processes into whatever system has the fanciest marketing website.

Stop Losing Leads, Start Growing

Ready to get your client relationships organized? Pick a CRM from this list and actually implement it this week. Your future self will thank you when you’re not frantically searching through email threads trying to remember what you promised that client six months ago.

Frequently Asked Questions

Do small agencies really need a CRM?
If you’re managing more than five active clients or prospects, yes. CRMs prevent leads from falling through the cracks and keep all client communication in one searchable place instead of scattered across emails and sticky notes.

What’s the difference between free and paid CRM plans?
Free plans typically limit users, contacts, and advanced features like automation and custom reporting. Paid plans unlock team collaboration tools and detailed analytics that become crucial as you grow.

How long does CRM implementation take?
Basic setup takes a few hours. You can start tracking contacts and deals immediately. Full setup with custom fields and team training might take a few weeks depending on complexity.

Can I switch CRMs later if I outgrow my choice?
Yes, though migrating data takes effort. Most CRMs allow CSV exports to transfer contact information. Starting with scalable options like HubSpot can prevent the need to switch as you grow.

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Business

What’s the Best Unlimited Graphic Design Subscription Platform?

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Best Unlimited Graphic Design Subscription

For your business to gain traction in today’s digital-first world, it needs to have amazing graphic design assets. However, if you’re on a tight budget, resorting to DIY design tools or online templates may seem the next best thing to working with an agency or freelancer. Fortunately for us, there are unlimited graphic design subscriptions that offer affordability and high-quality creative work. Here is our list of the best:

Penji

Best Unlimited Graphic Design Subscription

With a team of professional designers from the world’s top 2% of designers, Penji is the best unlimited graphic design subscription. You can request from any of its over 120 design categories in as little as 24 to 48 hours, without signing any contract. Its affordable plans also include unlimited revisions, assuring you of the best ever designs for your brand.

Kimp

Best Unlimited Graphic Design Subscription

If you need videos in addition to unlimited graphic design services, Kimp is the design solution you need. Its premium pricing plans allow you to request website, app, landing page designs, custom illustrations, print and digital design, GIFs, and animations, among others. You can try out its graphic design services for seven days free!

Design Pickle

Best Unlimited Graphic Design Subscription

Another subscription-based creative platform, Design Pickle, lets you get all the designs you need for a fixed monthly rate. A premium plan also gets you unlimited revisions, assuring you of the best designs possible. Its team of design experts will work on your branding, marketing, print, videos, motion graphics, and even eBooks and digital reports.

Superside

Best Unlimited Graphic Design Subscription

Also taking your unlimited design requests and revisions is Superside. For a flat monthly fee, you can request ad creatives, social media graphics, illustrations, print designs, branding services, and more. It also offers specialized services, including video production, motion design, immersive design, and email creation, to name a few.

DotYeti

Best Unlimited Graphic Design Subscription

Promising “monster” unlimited graphic design services, DotYeti is another design-as-a-service platform you can consider. Having worked with over 300 startups, SMEs, and enterprises, it has achieved a 98% client satisfaction rating across over 15,000 designs.

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