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Hotjar Review 2023: Is Hotjar worth it?

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You just paid a buttload for a great website design. With a good rollout and some SEO wizardry, your traffic is through the roof. There’s just one problem: it’s not turning into revenue.

Hotjar claims to offer the solution to this classic problem. It tracks user engagement with heatmaps so you can see exactly what visitors are doing when they use your site.

But is Hotjar the real deal? We decided to give it a spin. Here’s our Hotjar review.

What is Hotjar?

Hotjar review "About us" page screenshot

Hotjar was founded back in 2014 by entrepreneur and consultant David Darmanin. The way Darmanin tells it, the company started after a string of failures.

“In both cases we built a product for months before we took it to market and started ‘selling’ it at scale. We thought that a well planned and complete user experience together with a top notch design were critical requirements before launch.”

With Hotjar, they made the simplest functional version of the product, released it in beta, and fine-tuned it for nearly a year before the final launch in 2015.

The strategy paid off, as Hotjar is now used by millions of websites around the world, including Nintendo, Adobe, and Microsoft. They were bought out by Contentsquare in 2021.

What does Hotjar do?

Description of heatmaps feature from website

Hotjar’s most prominent feature is its heatmaps. These offer a handy visual to showcase how people typically use your website. Other than that, they offer tools for direct customer feedback, while also helping you recruit the right people for interviews and testimonials.

Hotjar review: Pricing

Screenshot of pricing page with 4 plan options

How much does Hotjar cost? For the standard “Observe” feature, they have 3 pricing plans:

  • Basic: $0/mo. Unlimited heatmaps, continuous data capture, captures up to 35 user sessions a day.
  • Plus: $39/mo. Includes additional filtering and API tools for tracking, captures up to 100 user sessions a day.
  • Business: $99/mo (starting price). Includes custom integrations, user attribute tracking, captures up to 500 sessions a day. Can capture more sessions at higher prices, up to 270k.

In addition, they offer more robust business tools with bespoke pricing. To find out more about these packages, pricing for Ask and Engage tools, and custom packages, check out their pricing page.

Observe, Ask, and Engage all have free Basic packages. For the purposes of this Hotjar review, we’ll be focused on those.

Hotjar review: How to sign up

Account creation page with Google and email options

Hotjar has a simple sign-up process. All it takes is a few simple steps:

  1. Sign up with your email or Google account.
  2. Input your company’s name, how many employees you have, and your role.
  3. Select which feature you want to explore first.
  4. Input your company’s website for Hotjar installation

Once you’ve done all that, you get walked through the steps for adding Hotjar to your website.

How do you add Hotjar to your website?

Hotjar review heatmaps code section

In order to use Hotjar’s heatmaps, you’ll have to add a tracking code to your website. You can paste the code directly or use Google Tag Manager or another tracking manager tool to set up.

Hotjar also offers integration with:

  • WordPress
  • Wix
  • Squarespace
  • Drupal
  • Shopify
  • WooCommerce

And many more.

Hotjar review: Features

Luckily for new users, Hotjar offers an in-depth demo of their offerings, so you can get a feel for the dashboard and see all the data it collects.

An important thing to remember, however, is that this demo includes unlimited coverage that you won’t actually have on the free plan—or even most paid plans.

The Hotjar web app

Screenshot of the Overview tab on the Hotjar web app

The web app is fairly busy, but once you get past the initial whiplash, there’s plenty of neat features to explore.

Front and center in the Overview tab, you’ll find suggestions for new ways to use your account, as well as relevant recordings captured in the past day. This tab also features other recent activity, including feedback, heatmaps, and activity from your team.

The web app has 9 total tabs:

  • Overview
  • Dashboard
  • Highlights
  • Trends
  • Funnels
  • Recordings
  • Heatmaps
  • Feedback
  • Surveys
  • Engage

We’ll explore the features offered in each of these tabs.

Dashboard

Dashboard with data on user engagement

This classic dashboard offers an aggregated view of how people are using your site. It’s got standard metrics like bounce rate, average session duration, and top clicked links. But it also offers unique data that gives you a well-rounded view of your site’s success.

For instance, one chart keeps track of rage clicks—where a user clicked the same area over and over—and U-turns—where they clicked on a link and quickly went back to the previous page.

Data filters aren’t available for free users; custom trends are only available on bespoke Scale plans. But for everyone else, these extra in-depth charts do make a big difference.

Highlights

Hotjar review highlights tab

Users on any plan can create highlights. This technology lets you save snippets of specific customer experiences you want to keep. You can mark these for bugs, signs of frustration, UI/UX issues, and more, and access them at any time in this tab.

Recordings

Hotjar review recordings tab

Trends and funnels are only available for Scale customers, so we’ll skip straight to recordings. The Recordings dashboard lets you view recent and relevant recordings, or comb through the whole archive.

Business and Scale users can filter their recordings to see new users, returning users, rage clicks, and more. These recordings show you a user’s entire journey, including where their cursor goes, what they click on, and even what operating system they use.

Heatmaps

Screenshot example of heatmap from demo

Hotjar’s flagship feature, heatmaps keep track of where people are clicking the most—and the least.

Surprisingly, this feature was a bit tricky to figure out for me. As intuitive as a heatmap is as a concept, the section is a little harder to navigate on the demo site. Creating a new heatmap from scratch is much simpler, but I’m a little surprised that this, of all sections, feels the most convoluted.

Feedback

Hotjar review feedback section

That little red sidebar you’ll often see on the right-hand side of Hotjar’s page is a feedback widget. It’s a relatively unobtrusive tool for collecting user insights. On the other hand, many sites make the fatal mistake of cluttering their page with widgets and pop-ups.

Surveys

Surveys tab with organized list of survey responses

Free Hotjar users can create up to 3 surveys and 3 feedback widgets at a time. There are classic survey templates asking users to rate your service from 1-5, share how likely they are to recommend it, or explain their reason for leaving.

You can also create custom surveys, and add an unlimited number of questions to them. These surveys can either appear directly on your site or be accessed through a link.

Other features

For free users, Engage lets you set up interviews with up to 2 users each month, with built-in video calling software.

Scale users get access to Funnels and Trends, two additional tracking tools that let you keep track of users’ journeys as they use your site.

Hotjar review: final verdict

Hotjar offers some really useful insights for how people are using your website. It can be helpful for marketing teams and UX designers, and the insights you gain can lead to greater success down the road.

However, it’s not perfect. Consumers are concerned about their privacy, and Hotjar’s direct surveillance of users—including tracking their browser and OS—is a tough pill to swallow.

Hotjar pros and cons

Pros:

  • Useful insights
  • Solid free features
  • Clever design
  • Quick and effective

Cons:

  • Expensive paid tiers
  • Cluttered web app
  • Privacy concerns

Final rating: 7.0/10 ♨️

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Business

Why Use Video Marketing: 8 Compelling Reasons to Convince You

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Video marketing is one of the latest trends in business strategy. As it progresses rapidly, 83% of businesses believe that adding videos to their advertising and marketing strategy gives them good ROI. Do you still have doubts? Why use video marketing for promoting your business? The answer is simple. Adding video to your promotion checklist is worth it. Not only because everyone is doing it but because the video is an excellent digital marketing tool. Here are eight reasons to convince you to start working on your video marketing efforts. 

1. Video Increases Conversions and Sales 

person writing on a paper

Videos are crucial to the online customer journey and can make you serious money. Consider adding a product video on your landing page and increase conversions by 80%. The percentage shows that people who watch your videos are more likely to purchase your product or service. Wyzowl’s November 2022 survey shows that 89% of people say watching a video has convinced them to buy. 

2. Video Builds Trust 

Trust is the cornerstone of conversions and revenues. However, building trust should be the ultimate goal. The idea of content marketing relies on trust and creating long-term relationships. That’s why video content is likely to engage and convince the audience. 

YouTubers have become the most influential social media personality when discussing audience segmentation to help you promote your product or service. So, if you decide to invest in content marketing, you must also be serious about video marketing. 

Promotional videos can foster trust as well. Some consumers are still skeptical about buying online products and services because they fear fraud and cheating. But compelling marketing videos present your products in a conversational form. 

Overall, video content is an effective way to build trust with your audience. It allows you to communicate authentically, transparently, and credible, create an emotional connection and establish consistency with your brand.

3. Video Ranks Better in Google 

wooden SEO blocks

Video content can rank better on Google due to higher engagement rates, improved user experience, diversified content, social signals, and video SEO. You should create and optimize video content for a higher ranking in Google search results.

One of the factors of Google’s algorithm for search rankings is “dwell time,” or how long visitors stay on your website. This may also be called “long clicks vs. short clicks.” If people spend a lot of time on your website, it must have quality content. A short, compelling video is a great way to capture viewers’ attention.

4. Video Shows Higher Return on Investment (ROI)

Statistics show that 83% of companies believe video provides a good return on investment. Even though video production is yet to be the easiest task, it can generate more revenue. Plus, online video editing tools are constantly evolving and have become accessible. Even your smartphone can make decent videos already.

Another good news is that your videos can be imperfect. It’s the content that matters! The latest research shows that users are mostly put off by videos that need to explain the product or service more. Low quality and poor design only matter a little. So the video is like pizza. Even if it tastes terrible, it still looks pretty good.

5. Video Marketing is Versatile

Video marketing is a versatile tool that can be used to achieve different marketing goals. Video can work well when launching a new product or service. More businesses using video marketing said they have an explainer video on their homepage. 

You can create animated videos if you’re trying to explain a difficult concept to your audience. Animation can bring ideas to life that no text or live video can. Besides, more than boring talking heads are needed to break through the clutter. Animated videos give a perfect mix of entertainment, education, and simplicity. And they work.

6. Mobile Users Love Videos

people using their phones

Video and mobile go hand in hand because people enjoy watching videos on the go. And as the number of smartphone users continues to increase, the video audience keeps getting bigger and bigger.

Google says smartphone users are twice as likely to watch videos as TV viewers. Likewise, mobile phones are more accessible than desktops, where viewers can easily connect to brands that show video content or ads.

The keyword here is convenience. Videos are easy to consume on mobile devices, requiring minimal effort, and can be viewed on the go. With the increasing number of mobile users, video content has become a popular and convenient way to consume information.

7. Video Marketing Captures a Wider Audience

Video content is an excellent tool for learning, but it’s also super easy to consume. In today’s fast-paced world, people don’t have enough time to read long product descriptions or service manuals. The modern customer wants to see the product in action. This trend has become one of the most fundamental driving forces in video content marketing.

Video marketing can capture a broad target audience and works on many levels, even the laziest ones. Ensure you target not only the eyes but also the ears of the potential client. Your competitive advantage gets double power!

8. A video is an Effective Tool for Social Media Marketing. 

Social media channels also encourage video content with their new features. Plus, YouTube is the second most popular social network in the world. Video content is more likely to be shared on social media than text or static images. This means that videos have the potential to reach a larger audience than other types of content.

Conclusion

Video advertising is becoming more and more affordable and widespread. It’s an excellent way for marketers to reach people. It is easier than ever for businesses to create and share high-quality video content. We believe this article helped wipe out your doubts and answered the question, “why use video marketing.”

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Typli.AI Review: The Best AI Content Writer?

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Typli.AI is an AI-powered software that helps you write content for your business in minutes. The tool is designed for professional writers and marketers who are looking for an easier way to generate ideas and content for blog posts, articles, emails, social media posts, and more.

Yes, it’s designed to make work easier, but all AI writing tools have a learning curve. Some are simpler than others, and no tool generates usable content every time. Before you dive into using Typli.AI, let’s see if it stands up to the test: Is Typli the best AI content writer?

Typli.AI Review: How it Works

In this review, we’ll go over what Typli does, how it works, and why this tool is worth checking out if you want to create more content faster.

Typli is an AI powered software that uses natural language generation (NLG) to write content for you. This AI technology can create unique articles, blog posts, and even sales pages on a wide range of topics like travel, finance, technology, and marketing. It’s all automated, so once you set up your account, you can let it do the heavy lifting while you oversee the writing process.

Typli can be used from a variety of angles. For example, you might write an outline for a blog post and then let Typli fill in the content. You might generate an email or come up with some snappy phrases for ad copy and marketing campaigns. The trick is to give AI all the information you can. The more specific you are, the easier it is for Typli to generate accurate content.

Getting Started with Typli

typli ai review

Once you start your free trial with Typli, you’ll notice right away how simple the platform is. On your lefthand side is the menu. The rest of the space is your textbox for generating content. 

You can start by writing a ‘project title’ for your content piece at the top. Next, just type into the textbox what you want Typli to talk about. For example, “How to write the best SEO content” and follow it up with “1.” This lets Typli know you want to create a list article – or at least a list of bulletpoints. Then click “Generate AI content.” Once the bulletpoints are generated, you can get Typli to fill in content for each one to create a blog. 

The dropdown menu is especially useful if you don’t know what to write about. Some of the options include:

  • Give me a list of misconceptions about…
  • Give me a list of synonyms for…
  • Give me a list of 5 reasons why…

You can add stock photos to your content right from inside the textbox. 

The pricing options are also quite simple: 

  • $29 gets you unlimited credits for a month
  • $290 gets you unlimited credit for a year

Affordability is definitely one of the upsides to Typli. But other platforms like Rytr and CopyAI have similar rates, so check them out too before making a decision.

Typli integrates with Mozilla and Chrome, and a WordPress Plugin is available. This allows you to bring AI writing into other platforms you use regularly and streamline the writing process. 

Is It the Best AI Content Writer?

Unfortunately, the answer is a resounding… probably not. While Typli is decent at what it does, AI content writing is now a competitive market. There are plenty of other tools that do the same or even more than Typli – tools like ChatGPT, CopySmith, Jasper, and Longshot AI.

Typli is known for generating subpar content – not every time, but enough times that it makes you question the tool. Another downside is that it only writes in English, whereas other tools can write in many different languages.

Again, unlike some other AI writers, you can’t sort your content into folders or categories – another easy feature Typli could’ve implemented but didn’t. But in Typli’s defense, you can export your content as PDFs or Word docs, which automates organization to an extent.

Despite the downsides, reviews for Typli are all over the board, so we encourage you to try it for yourself. One reviewer called Typli a “game changer” and another even claimed that it helped him raise his conversion rates.

typli ai content writer

As far as negative reviews, most of the feedback centered around the quality of the content. These reviewers claimed the quality just wasn’t consistent enough to keep using the platform.

As with any AI writer, the quality of the content is largely dependent on the user: what they’re writing about and how they set up the document is going to have an impact. Some topics are way easier to generate content about (eg. factual information that can be found online). On the other hand, more nuanced topics could go either way – the generator might pull it off, or it might fail miserably. 

Typli.AI: Worth Your Time?

Overall, Typli.AI is a decent tool for content writers and marketers. It’s easy to use, affordable and can be used on any device. There’s also a free trial so you can test it out before making a commitment. But keep in mind, there are plenty of other AI writers out there, and several of them look almost identical to Typli. 

The software has been backed by a 7-day money back guarantee from its developers, so you have the peace of mind to try it out.

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10 Examples of Successful Animated Marketing Videos: Inspiration for Your Next Business Campaign

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laptop

Successful business owners attribute their growth to effective marketing campaigns. With the rise of digital media and social platforms, animated marketing videos have become an increasingly popular and effective tool for engaging audiences and promoting brands. Read on as we explore the power of animated marketing videos together and take your marketing efforts to the next level.

1. Google Voice

video screenshot

One of the biggest reasons animated marketing videos are popular is their ability to complex ideas and concepts. In Google Voice’s promotional video, animation was used to explain the idea of a cloud-based communication platform in a simple, straightforward way. It broke down the technology and infrastructure behind Google Voice, making it easy for viewers to understand how the service can improve communication.

The video was effective in helping viewers understand the benefits of a cloud-based communication platform in a way that is engaging and easy to understand.

2. Amazon One

video screenshot

The 1-minute animated video promoting Amazon One showcases the innovative payment system in a concise and visually appealing way. With vibrant colors and a great storyline, the video demonstrates how customers can use their unique palm signature to pay for purchases without needing cash or cards. 

The animation style is aesthetically pleasing and effectively communicates the use case of Amazon One to its audience. This video is an excellent example of how animation can promote a product and simplify a complex concept in a visually engaging way.

3. RealtyNinja

video screenshot

For its new website, RealtyNinja released an animated marketing video to explain to prospects what services they offer. In a concise and visually engaging way, the video takes a less formal approach to showcase a relatable case study that illustrates what it’s like to use the service rather than just describing features and benefits.

This approach is effective, as studies show that homepage explainer videos can increase conversions by 300%. The video is an excellent example of how a well-executed explainer video can simplify a complex concept and increase audience engagement.

4. Starbucks

video screenshot

The “Why does Starbucks Blend Coffee?” campaign is an introspective and innovative approach to explaining how Starbucks’ coffee blend works and how they have developed new flavors through blending experimentation. The video takes a simplistic 2D animation style with a fantastic voice actor explaining the campaign’s purpose. 

This video is an excellent example of how a well-executed 2D animated marketing video can be unique and engaging for the audience. Using an idea-centric approach and simple animation style, Starbucks effectively communicates the message of its coffee blending process to its audience.

5. Spotify

video screenshot

This marketing video from Spotify is an excellent example of how animation lends a playful, memorable touch to marketing videos, letting viewers know your business isn’t all business. As an audio streaming service, the video puts music front and center, accompanied by vibrant animations and their signature green color, bringing their visual signature to life. 

The use of animation in this video showcases the power of visually engaging content in promoting a brand and its products. It is a great example for businesses looking to create animated videos that effectively capture their brand identity and connect with their audience.

6. Samsung 

video screenshot

In 2022, Samsung released its animated explainer video for its mobile security platform Knox. The video is an excellent example of effectively showcasing a product feature through animation. It takes the audience on a journey across the use cases of the Knox app, with a well-narrated script that makes it engaging and informative. 

The use of 2D animation with a subtle color scheme adds to the overall aesthetic appeal of the video, making it a visually pleasing experience. The video’s quality and attention to detail compel viewers to watch it, making it a great example if you want to create animated videos that showcase your product features effectively.

7. Slack

video screenshot

This explainer video from Slack is an excellent example of how animation can effectively showcase how a platform streamlines team communication to make it more efficient. The video’s message is conveyed through clear and concise visuals highlighting the platform’s key features and benefits. It shows how it can seamlessly integrate with various tools and services, simplify communication, and enhance organizational efficiency.

The video’s style is simple and fast-paced yet engaging. It beautifully takes viewers on a journey through the magic of Slack, showcasing how it can make team communication more straightforward and effortless.

8. Razer Naga

video screenshot

A 3D animated masterpiece, the Razer Naga promotional video showcases stunning visuals and a captivating soundtrack to keep viewers spellbound. It effectively highlights all the key features of the mouse, providing a comprehensive understanding of its capabilities.

What’s impressive is that the quality and special effects used in this video are on par with those in a blockbuster movie. Interestingly, this video does not have any background voiceover, which is a rare and bold choice that further emphasizes the power of the visuals. This video is an exceptional example of how you can use animation to create an engaging and informative marketing video.

9. Intercom

video screenshot

A renowned business communication management tool, Intercom stands out in the crowded marketplace. Thanks to its product overview video, the brand has taken on an interactive journey that effectively showcases its unique selling propositions. 

To hook the audience right from the start, the video opens with a captivating 2D animation sequence. It then seamlessly transitions to basic animations, including screen recordings of the tool, to provide a clear and concise understanding of how the product works. Overall, this video is a great example of how a mix of animation styles can create an engaging and informative marketing video.

10. Microsoft

video screenshot

This animated marketing video from Microsoft effectively illustrates how their suite of apps can simplify everyday tasks and make work more efficient. The video takes viewers on a journey, highlighting common challenges people face in their daily lives and how Microsoft’s suite can solve them.

The animation style used in the video is 3D and features playful effects and a fun background score that keeps the audience engaged. Overall, it’s a great example of how animation can simplify complex ideas and make them more relatable to the audience.

Final Thoughts

These animated marketing videos showcase how animation can be a powerful tool for explaining complex ideas, promoting products or services, and engaging audiences. Whether highlighting the benefits of a business tool or showcasing a new product feature, animation can make the message more engaging, memorable, and effective.

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