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The Importance Of Emotional Intelligence In The Workplace

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There are five key elements of emotional intelligence: self-awareness, self-regulation, motivation, empathy and social skills. Awareness and practice of each element combined will make our daily lives in and out of the workplace much more enjoyable. We go through many emotions throughout our day. Being mindful of these emotions and turning the negative ones positive will keep us motivated. We do our best work and is most approachable and enjoyable when we are comfortable.

Self-Awareness

The first element of emotional intelligence is self-awareness. This is the ability to recognize and understand both the positive and negative feelings you encounter. Being able to recognize your emotions will allow you to analyze how you feel in certain situations and later allow you to control those emotions in certain situations. This is especially important in negative situations when hot emotions will cause you to make rushed decisions and say things you do not fully mean and cannot take back.

You go through many emotions on a day to day basis. Take a regular work day for example. You wake up feeling like you are ready for the day or ready to go back to sleep. This can be the determining factor of how you may feel the rest of the day. For the next couple of days, notice how you feel when you first wake up in the morning for work. Are you excited to see what challenges you will resolve today or are you dreading the thought of stepping into the office? If you are excited, congratulations! This means that you are enjoying your work and feel a sense of pride about what you are doing. If you are dreading going to work, pause for a second. Why are you not looking forward to your day? Is it because of your coworkers? Managers? Or is it because you do not enjoy the work you are doing? Evaluate why you are not looking forward to your work day. Figure out if it is something you can change, how you can change the situation, and go from here.

Self-regulation

After being self-aware of your emotions, you can begin self-regulating them. Self-regulation of your emotions is the ability to control the emotions, especially in high-stress situations. This will help with lashing out impulsively when in stressful situations.

An example that ties in with self-awareness at work is how you respond to certain people. Are you responding to certain people in a more negative way than others? This is an important thing to recognize. The person you are responding to negatively is picking up your negative energy much faster than you are recognizing it yourself. Take a moment to notice when you feel more worked up when talking to a specific person. Figure out why that is the case. It may be something they said once that is stuck in the back of your brain. Figure out what it is and determine if it is worth holding a grudge. In most cases, nothing is worth holding a grudge. The only person it is affecting is yourself. After you have determined why you speak to this person in a negative way, let yourself know it is not worth having tense at work and let it go. You are with your coworkers more than you are with your friends so why not be happy when you are at work.

 

Motivation

There will always be days when we feel unmotivated to crawl out of bed let alone do anything productive. Sometimes the lack of motivation comes from something as simple as lack of sleep or as complicated as lack of passion. Go to bed earlier! More sleep cannot hurt. Lack of passion can be fixed. Often time, many life elements plays a role into whether we can change what we are doing out of necessity into doing what we want to do out of passion. Being self-aware of why we are lacking the motivation is the first step in getting motivated, however, we do not always have to do it alone.

We interact with many different people in our daily lives – family, close friends, coworkers, random person on the same train as us every day. Every one of those people could use a boost of motivation from time to time. In the workplace, whether you are a manager or team member, it is undoubtedly recognizable when someone is lacking the motivation. They are your work family. You see your coworkers more than you see your actual family so a shift in behavior or attitude is easy to pick up. When you notice these shifts, if it is a negative shift, consider what might be the cause. If it is something work related? How can you support or work with them to help? As a manager, are you listening to your team? Is someone feeling burnt out? Is there something in the business process that can be improved? Improving all of these things will improve the morale of your team and motivate them produce more high quality products.

 

Empathy

The other elements that we have discussed so far were about recognizing and understanding our own emotions. Empathy is different. Empathy is being able to recognize and understand the emotions of others. It is often time easier to recognize the emotions of someone else, especially if it is a negative emotions. You just have to pay attention. This ties in with self-regulation when we talked about others being able to pick up on the energy we give them. Although it is easy to pick up the emotions of others, it is important to consider why they are feeling that way.

When others are feeling positively, it is something to enjoy. If they are feeling extra enthusiastic or high in energy, maybe something exciting is going on in their lives. Maybe they’re about to go on a dream trip and is looking forward to it. Feeling the positive emotions of another person will feed our emotions positively. Ask that person what is making them so excited today. You might have just discovered something fun to talk and bond about.

Now for the not so fun emotions. Negative emotions are more difficult to control. We feel our blood boiling, the looks in our eyes changes and our body language may become aggressive. Most people will stay far away from people they see are showing signs of negative emotions. Why? Simple. Because we ourselves do not like to feel negatively and do not want others negative emotions rubbing off on us. However, stop and consider how you feel when you are upset. At first you may not want to be disturbed by anyone but you should know that holding in negative feelings for a long time is not healthy for yourself or anyone around you. Sometimes, people just needs one caring person to take them aside and ask if they are okay.

The answer could be simple. They may have just had a bad start to their day. Spilled coffee for example. Other times, they may be going through a difficult situation in their personal lives that is spilling into how they feel at work. These situations are more difficult to help with but knowing that will allow you to be more empathetic when they respond harshly to a question you ask or seem spaced out.

The situations we have just talked about were seeing a higher level of energy – positive or negative – different than their everyday level. Another thing to consider is culture or personality traits. Someone’s culture is a big factor in how they preserve a situations and how they will handle it. Personality traits such as introverts vs extroverts will also react differently to the same situation. Do a quick search for personality tests online and see what you are. Most people are close to the middle. Someone who is introverted, may preserve an extroverted reaction as extreme. Understanding and educating ourselves about our personality traits and what others are will help the us understand how to react in certain situations and with certain people so that everyone feels comfortable.

Social Skills

Understanding all of the above elements, recognizing when we feel certain ways, controlling those emotions in negative situations, motivating ourselves and others to be in a positive mind set and understanding the emotions of those around us, will improve our social skills. Another way of improving our social skills is being able to read the situation, social cues and body language. But keep in mind, body language and cues could mean different things in different cultures. Take eye contact for exam. In one culture, strong eye contact shows confidence and respect while in another culture, it is seen as trying to intimidate.

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Business

5 Questions To Ask About Financial Sustainability

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When it comes to financial sustainability, you’re going to want to know as much as possible. As the negative effects of climate change exacerbate, financial sectors are (finally) starting to shift their investments toward Environmental, Social, and Governance (ESG) considerations. 

Sustainable finance is the process of taking ESG considerations into account when making viable investments. That means putting money into companies that develop renewable energy, hire and promote employ members of marginalized communities, and infrastructure that will help protect humans in at-risk environments. 

This is a very serious, very complicated issue that we are running out of time to meaningfully tackle. There is also the risk that many of these efforts are performative (see: greenwashing), we have to make sure we are keeping those in power accountable. 

Once again, we bring in our favorite finance expert, Danetha Doe Chief Economist at Clever Real Estate and creator of Money & Mimosas. There is a lot to consider when financing sustainability – and she’s here to break it down in a digestible way. 

Here are 5 questions you should ask when considering financing sustainability, as explained by Danetha Doe. 

Are these investments profitable? Or is this just charity for rich folks to pat themselves on the back?

Imperial College of London’s business school ran a multi-country analysis comparing the returns from each country’s largest fossil fuel and renewable energy stocks over the last 10 years. They found that renewable energy stocks delivered higher returns for both 5 and 10-year time periods. 

Some people such as Kara Swisher and Chamath Palihapitiya think the next trillionaire will be someone that cracks a major problem in green energy. And for better or for worse, Elon is the richest person in the world based primarily on Tesla’s value. 

All this to say, the answer is YES. You can care about the planet and make money at the same time.

Will these investments actually help the environment in tangible ways? How soon?

Broadly, yes, these investments will help – and are helping – the environment in tangible ways. Investing in solar panels, rainwater harvesting, and electric vehicles while divesting from fossil fuels will help to reduce the pollution from power plants. 

The timeline of course correcting the damage that has already been done depends on a lot of factors. addition to investments from individuals, we need governmental bodies, Wall Street, and other parts of the private sector to continue to get on board. 

President Biden’s Inflation Reduction Act includes environmental measures that will go a long way to support climate change efforts. The fashion industry, one of the biggest pollution culprits, has started to place a bigger emphasis on resale which will help to reduce waste. Wall Street has pumped out ESG funds that are more greenwashing than helpful, so we will need to hold them accountable. 

As an individual, the way you choose to spend and invest your money will go a long way because it will force corporations to prioritize sustainability efforts.

Will taxing the wealthiest people their fair share help? Would something like a ban on private jets help?

The short answer is maybe. The corporate tax structure may need to be reviewed, but I’m a bigger fan of adding fees to resource use to cover the externalities and then redistributing those funds to climate change efforts. For example, Kourtney Kardashian exceeded her water allotment budget by 101,000 gallons in June. Instead of increasing her base income tax percentage, maybe there’s a fee of $1,000 for each gallon over the allotment budget. The $101,000,000 fee is then redistributed to technology companies solving the freshwater scarcity crisis. 

Instead of banning private jets, you should have to pay a carbon fee for each ride. These fees might not stop the behavior, but they could finance the changes needed to get us to a greener future.

There are wealthy people who are actively trying to help with climate change efforts. Instead of penalizing all of them with a blanket tax, I suggest adding fees to resource use.

What kind of expenses will we be looking at if we fail to address climate change?

Deloitte’s report shows that inaction will cost the U.S. economy $14.5 trillion by 2070. Utility officials in Illinois estimate the warmer summers could cost locals an additional $11 billion over the next 30 years. By 2040, extreme heat in Arizona could add up to $110 to residents’ electric bills each year, according to the Environmental Defense Fund.

The Federal Reserve Bank of Chicago predicts homeowner’s insurance premiums to rise due to climate change. In fact, some insurers have already stopped covering parts of California deemed too risky because of wildfires

Why me? Why do I have to make these changes? Should it just be the corporations since they’re the ones ruining the world?

This is an all-hands-on-deck scenario. Corporations should be held accountable, but they do respond to your spending and investing decisions. Greenwashing wouldn’t exist if corporations thought no one cared about the environment. At the very least, be selfish and think about the fact that the quality of the environment directly impacts you. The more you do your part, the greater chance you’ll have at being able to enjoy the beautiful outdoors without worrying about fire smoke ruining your lungs or extreme flooding wiping out your island vacation home.

Where Do We Go From Here?

Investing in ESG is critical – but we have to be selective where we divest and relentless in our pursuit to ensure accountability. Further things to consider when financing sustainability are: 

  • Are these ESGs contributing to organizations or projects that counteract environmental harms perpetuated by the company? Or are they arbitrary investments that let them greenwash their reputation/only investments that provide “accreditation” over genuine impact?
  • Are ESGs investing in genuine solutions, or projects that perpetuate inequities and environmental harm?
  • Are companies engaging with ESGs also changing their own practices? Probably not: “They found that the companies in the ESG portfolios had worse compliance record for both labor and environmental rules. They also found that companies added to ESG portfolios did not subsequently improve compliance with labor or environmental regulations.”
    • Also – looking at ESG investments relative to a company’s other investments is imperative.

We send many thanks to Danetha Doe for her expertise in the financial field and her lovely disposition. Be sure to check out Money & Mimosas for other financial tips! 

Big thank you to Molly Blondell for her perspective on sustainable finance as an expert in the field. 

We can solve the climate crisis – we have a lot of work ahead of us. Get involved in your community, start in your neighborhood. Organize a clean-up, press your local officials to get serious about recycling programs, any little thing you can do helps. 

Let’s get to work.

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Lifestyle

Why You Need These 5 Mental Strengths to Achieve Success

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According to psychotherapist and best-selling author Jody Michael, there are five main mental muscles that help us develop our emotional intelligence and resilience to build better interpersonal relationships that allow us to succeed in life. She states that many have mastered these mental strengths, but most people simply aren’t there yet. 

Much like how we exercise to stay physically fit, these mental strengths can be practiced and developed to help us succeed. 

1. Accountability

Many people wrongfully believe that they’ve mastered accountability, but personal responsibility goes far beyond daily menial duties like picking up your kids from school or doing the groceries. Proper accountability can be achieved when you:

  • Own up to your feelings and the circumstances that led to them instead of blaming others. 
  • Fully understand your participation in the events’ results while also being able to determine other potential contributors. 
  •  Have a grasp of what’s yours and hold others to owning up to what’s theirs. 

2. Helpful Beliefs

Beliefs are often thought of as truths but are simple assumptions that can be adjusted. Depending on the lenses you view them with, these beliefs can be examined and challenged to develop new ones. Here are some lenses you can set:

  • Collaborative lens: An inclusive perspective, this approach focuses on the concept that “I win when you win,” allowing everyone to gain insight no matter the result. 
  • Possibility lens: This view allows you to gain perspective by taking a step back, allowing you to see all possible problems, doubts, and obstacles to gain insight and perceive a better outcome. 
  • Opportunity lens: Seeing in this manner allows you to find opportunities no matter your situation.

3. Self-Assessment

Assessing your internal state, such as your self-doubt, the emotions you may feel, and the sensations you are experiencing, is vital to understanding your moods. For example, you may be experiencing a painful headache that is actually being brought on by the fears and anger you are going through. Knowing these self-assessment muscles allows you to determine which combination of experiences you are feeling, which helps you manage and regulate your responses to those triggers. 

4. Holding Multiple Perspectives

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Considering and understanding different perspectives that may not align with yours can help you live a happier life. Many people tend to stand firm on their individual viewpoints, which often leads to disagreement. When you’re not focused on proving yourself right and allowing differences in opinions to exist, you won’t need to enact judgment on who’s right or wrong. Letting go of this black and white mentality and accepting the reality of complexity among ourselves allows us to value our respective endeavors. 

5. Calming Your Physiology

We all must understand that our thoughts can influence our nervous systems, significantly affecting our physical state. We can choose to get wound up over anything easily or develop the ability to calm ourselves instead. By practicing effective techniques such as muscle relaxation and breathing exercises, we can manage and control the triggers that may set us off to be better. 

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Lifestyle

The ONLY 4 Happy Hormones You Need

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The human brain produces four feel-good hormones associated with happiness: Dopamine, Serotonin, Endorphin, and Oxytocin. These innately made chemicals are responsible for many bodily processes, such as triggering your feelings of happiness and helping regulate your mood. 

In our daily lives, there are many stressors that contribute to anxiety and low morale. Knowing how to improve your outlook with simple practices that boost your mood can significantly benefit the way you go on with your day. Specific happy hormones are triggered by certain events or rewards that lead to positive feelings, such as happiness and pleasure. Activities like cooking, reading, exercising, and listening to music are some examples of practices that can help you feel better and enhance your mood.  

Boosting Happy Hormones Naturally

The four hormones responsible for happiness can be specifically activated naturally to provide the boost you might need to face the challenges of your day. Knowing how these hormones work can help you set your feelings and actions towards triggering them. 

Dopamine 

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Identified as the “feel-good” hormone, dopamine plays a huge part in your brain’s motivation and reward systems. It is responsible for pleasure, memory, and learning, which is why it gets activated when you aim to achieve exciting goals. The expectation of claiming a reward once a goal has been achieved triggers dopamine release in our system, providing an extra boost of energy that helps in the effort. 

Drinking coffee and consuming sugar are common ways of increasing dopamine in our system. However, there are simpler ways of conditioning yourself to boost dopamine more naturally. This can be achieved by setting new goals for yourself and taking small achievements every day to fulfilling them can provide you the reward of developing new dopamine pathways that make you happier. 

Whether it’s a professional goal or taking on a new sport or hobby, the practice of taking on challenges and completing goals can help you boost your mood and stay motivated. 

Serotonin

This neurotransmitter regulates your mood and is responsible for your appetite, digestion, sleep, and even bone health. In addition, serotonin is a vital hormone to control anxiety and depression. 

Having belief in your self-worth and the feeling of being confident can trigger your serotonin response. In addition, building a habit of believing in yourself by adapting to something new and conquering new challenges can help build confidence and boost your serotonin. 

Oxytocin

women

Oxytocin is responsible for bonding relationships and the feeling of trust. This “love hormone” is also essential for biological activities such as childbirth, breastfeeding, and the development of parent-child bonding. 

Social trust and physical intimacy can trigger your oxytocin response. Emotional connection with who you interact is also crucial to how this hormone is released, which is why developing relationships and trust networks can help you achieve more positive steps. 

Endorphins

Endorphins are your body’s natural pain reliever, which is why they are primarily associated with exercising. These hormones provide pleasure and mitigate pain, allowing you to push through tasks like running or trying to survive without being hampered by injury. 

Doing activities that you love, such as watching a movie or eating your favorite food, can help you release endorphins. Laughter is also a natural way to gain a burst of this hormone. 

And for other stories and news, read more here at Owner’s Mag!

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