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10 Trusted Customer Feedback Tools Used by Many Businesses

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Customer feedback is an overlooked aspect of running a business. After all, customers can provide an objective insight or view of your business, product, or service. But if you want to know what they’re saying about you, you’ll need a customer feedback tool. Custom feedback tools gives you better customer insight and helps improve your product or service. In addition, you can also customize your marketing strategy based on their feedback.

What Are The Different Types of Customer Feedback?

Customer feedback cannot be simplified into one category. Customers may give their opinions regarding your business, product, service, or website. But what types of feedback can you get from them?

  • Online reviews
  • Ratings
  • Customer service feedback
  • Complaints
  • Feature requests
  • Customer satisfaction feedback
  • Questions

How Can You Collect Customer Feedback?

Now you know what feedback customers can give you, here are ways to collect customer feedback:

  • Email
  • Text message
  • Surveys
  • Website analytics
  • Interviews
  • Social media

With these in mind, check out the tools below that can show us how you can collect customer feedback.

1. SurveyMonkey

surveymonkey screenshot

When it comes to surveys, SurveyMonkey is one of the leading brands. You can create surveys faster with AI. With their AI, they can generate questions for your form. Plus, you can customize your surveys by adding brand colors and other assets. SurveyMonkey uses a global panel to help you collect data from different platforms. Then, you can analyze data by going to the dashboard.

Aside from those, you can raise your Net Promoter Score and produce marketing content from customer feedback with their TechValidate feature.

Pricing:

  • Team Advantage – $25/user/mo
  • Team Premier – $75/user/mo
  • Enterprise – Contact for pricing

2. Typeform

typeform screenshot

Typeform is another popular survey and form tool for many businesses to get customer feedback from. With Typeform, you can create surveys and polls. Plus, you can research your customers. 

In addition, you can ask customers to give their feedback via video through videoask. With this, you can schedule an appointment to interview them, or they can send a video of them providing you with feedback.

Pricing:

  • Basic – $29/mo
  • Plus – $59/mo
  • Business – $99/mo

3. AskNicely

asknicely screenshot

Enhance the customer experience by using AskNicely. This tool will help you get more insights into your business through reviews. You can nudge them into writing a review for you by sending an automatic notification to them. Or, you can ask for feedback via a survey tool on your website. Plus, you don’t have to analyze the data manually. 

AskNicely also has a dashboard with all reviews and feedback to understand your customers better.

Pricing: Book a demo

4. Survicate

survicate screenshot

Survicate helps you get insights into your customer through different channels. It’s easy to build surveys with this tool since you can drag and drop elements on the form. If you don’t want to create a survey from scratch, they have templates and common question types you can add to your form. Aside from that, you can customize your form by adding branding assets.

Pricing:

  • Free
  • Flexible (there are four options to choose from) – starting from $99/mo
  • Scale – starts at $299/mo

5. Google Forms

google forms screenshot

If you want a forever free option to get customer feedback, look no further because Google Forms is here to save you money. With Google Forms, all you need is a Google account, and you’re all set. You can choose templates based on what feedback you will need. Or you can create a survey form from scratch. To get and analyze data, link your form to Google Sheets so you can understand your customer base easier. 

Pricing: 

  • Free

6. Usersnap

usersnap screenshot

Do you need a feedback tool to improve your user experience on an app or website? Usersnap is one of the most popular customer feedback tools to try! You can ask users through polls and surveys how to improve your website. In addition, you can send those surveys or forms via email or ask them directly while they’re browsing. 

It’s another great app if you want users to report bugs you might have missed. You can also ask them for feedback on how to improve your product or service.

Pricing:

  • Startup – $99/mo
  • Company – $189/mo
  • Premium – $329/mo
  • Enterprise – $2,379/mo

7. SatisMeter

satismeter screenshot

If your NPS matters to you, SatisMeter is the best tool for you. You can create a quick NPS survey with this tool. Plus, you can use other satisfaction surveys, such as the Customer Satisfaction Score and Customer Effort Score. In addition, you can use their templates to make an NPS survey without the hassle. And you can customize your surveys and review what customers say about you.

Pricing:

  • Free (25 responses/mo)
  • Growth (1,000 responses/mo) – $199/mo
  • Enterprise – Schedule a demo

8. Bazaarvoice

bazaarvoice screenshot

Bazaarvoice is the ideal customer feedback tool for brands and eCommerce sites. With this tool, you can gather all reviews and ratings in one place. One of the best features of Bazaarvoice is reminding your customers to write a review through email and text. Plus, with Bazaarvoice, you can instantly reply to customer reviews. In addition, ask them questions to understand how your brand is doing.

Pricing: Book a call with them

9. Qualaroo

qualaroo screenshot

Qualaroo is one of the most popular customer feedback tools for most businesses. For one, you can send email surveys and use their survey templates. Two, they have an AI-powered assistant to help you understand reports better. Finally, with the reviews you collect, you can use them for marketing purposes and get more people to buy from you and leave more reviews.

Pricing (Contextual + Email Surveys):

  • Essential – $110/mo
  • Premium – $249/mo
  • Business – $299/mo+

10. Trustpilot

trustpilot screenshot

Trustpilot is one of the go-to places for many customers and clients to leave reviews about businesses. But as a business, you can use Trustpilot to respond to customers. Plus, you can invite people to leave a review. Moreover, you can flag or report spam reviews, giving your business authenticity. Aside from those, you can integrate your Trustpilot account into social media accounts and use reviews as marketing assets.

Pricing:

  • Standard – from $225/domain/mo
  • Growth – from $600/domain/mo
  • Scale – from $900/domain/mo
  • Enterprise – pricing upon request

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Business

Typli.AI Review: The Best AI Content Writer?

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Typli.AI is an AI-powered software that helps you write content for your business in minutes. The tool is designed for professional writers and marketers who are looking for an easier way to generate ideas and content for blog posts, articles, emails, social media posts, and more.

Yes, it’s designed to make work easier, but all AI writing tools have a learning curve. Some are simpler than others, and no tool generates usable content every time. Before you dive into using Typli.AI, let’s see if it stands up to the test: Is Typli the best AI content writer?

Typli.AI Review: How it Works

In this review, we’ll go over what Typli does, how it works, and why this tool is worth checking out if you want to create more content faster.

Typli is an AI powered software that uses natural language generation (NLG) to write content for you. This AI technology can create unique articles, blog posts, and even sales pages on a wide range of topics like travel, finance, technology, and marketing. It’s all automated, so once you set up your account, you can let it do the heavy lifting while you oversee the writing process.

Typli can be used from a variety of angles. For example, you might write an outline for a blog post and then let Typli fill in the content. You might generate an email or come up with some snappy phrases for ad copy and marketing campaigns. The trick is to give AI all the information you can. The more specific you are, the easier it is for Typli to generate accurate content.

Getting Started with Typli

typli ai review

Once you start your free trial with Typli, you’ll notice right away how simple the platform is. On your lefthand side is the menu. The rest of the space is your textbox for generating content. 

You can start by writing a ‘project title’ for your content piece at the top. Next, just type into the textbox what you want Typli to talk about. For example, “How to write the best SEO content” and follow it up with “1.” This lets Typli know you want to create a list article – or at least a list of bulletpoints. Then click “Generate AI content.” Once the bulletpoints are generated, you can get Typli to fill in content for each one to create a blog. 

The dropdown menu is especially useful if you don’t know what to write about. Some of the options include:

  • Give me a list of misconceptions about…
  • Give me a list of synonyms for…
  • Give me a list of 5 reasons why…

You can add stock photos to your content right from inside the textbox. 

The pricing options are also quite simple: 

  • $29 gets you unlimited credits for a month
  • $290 gets you unlimited credit for a year

Affordability is definitely one of the upsides to Typli. But other platforms like Rytr and CopyAI have similar rates, so check them out too before making a decision.

Typli integrates with Mozilla and Chrome, and a WordPress Plugin is available. This allows you to bring AI writing into other platforms you use regularly and streamline the writing process. 

Is It the Best AI Content Writer?

Unfortunately, the answer is a resounding… probably not. While Typli is decent at what it does, AI content writing is now a competitive market. There are plenty of other tools that do the same or even more than Typli – tools like ChatGPT, CopySmith, Jasper, and Longshot AI.

Typli is known for generating subpar content – not every time, but enough times that it makes you question the tool. Another downside is that it only writes in English, whereas other tools can write in many different languages.

Again, unlike some other AI writers, you can’t sort your content into folders or categories – another easy feature Typli could’ve implemented but didn’t. But in Typli’s defense, you can export your content as PDFs or Word docs, which automates organization to an extent.

Despite the downsides, reviews for Typli are all over the board, so we encourage you to try it for yourself. One reviewer called Typli a “game changer” and another even claimed that it helped him raise his conversion rates.

typli ai content writer

As far as negative reviews, most of the feedback centered around the quality of the content. These reviewers claimed the quality just wasn’t consistent enough to keep using the platform.

As with any AI writer, the quality of the content is largely dependent on the user: what they’re writing about and how they set up the document is going to have an impact. Some topics are way easier to generate content about (eg. factual information that can be found online). On the other hand, more nuanced topics could go either way – the generator might pull it off, or it might fail miserably. 

Typli.AI: Worth Your Time?

Overall, Typli.AI is a decent tool for content writers and marketers. It’s easy to use, affordable and can be used on any device. There’s also a free trial so you can test it out before making a commitment. But keep in mind, there are plenty of other AI writers out there, and several of them look almost identical to Typli. 

The software has been backed by a 7-day money back guarantee from its developers, so you have the peace of mind to try it out.

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Business

Creating Facebook Ads: 10 Paid and Free Options for Marketers

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Creating Facebook ads is so much easier for many marketers nowadays. You can use a template, download the image or video, and publish it on Facebook. But with so many editing software applications to choose from, which ones have been part of most marketers’ toolkits? Here are our top ten picks for Facebook ad makers.

1. Canva

canva screenshot

Canva is a handy Facebook ad creation tool for many marketers and small businesses. It started as a photo editing service. But it has recently offered a video editing service, making it a one-stop shop for marketers to create Facebook ads. Here’s what to expect when using Canva:

  • Create photo or video ads using templates or from scratch
  • Schedule your social media posts
  • Incorporate branding by uploading your logo plus your custom fonts and colors

Pricing:

  • Canva Free
  • Canva Pro – $12.99/mo

2. Visme

visme screenshot

Visme is another graphic design software app that provides video editing services. According to Visme, their platform has been used by over 18,000,000 marketers, creators, and educators. Plus, this photo and video editing software is ideal if you want to show data or infographics on your Facebook ads. Nevertheless, here’s what marketers love about Visme:

  • Use their beautifully-designed templates to edit in a few minutes
  • Access their royalty-free stock videos and photos
  • Animate your videos or add enticing design elements to captivate your target audience

Pricing:

  • Basic – Free
  • Starter – $29/mo
  • Pro – $59/mo
  • Visme for Teams – Contact sales

3. Adobe Express

adobe express screenshot

Adobe Express is a beginner-friendly photo and video ad maker. The graphic design software app provides you with access to their Adobe library. And if you need a quick edit, like video conversion or crop, resize, or trim, they have a Quick Actions feature. But you will need an account to do that. What other nifty features does Adobe Express have?

  • Get 2GB worth of storage even on the free plan
  • Share your files with the team
  • Edit videos in minutes and on the go using the iOS app

4. Vista

vista screenshot

Vista is another photo and video creation tool marketers love using. The graphic and video editing platform will help you create visuals and videos in minutes. Even marketers agree that Vista is their go-to tool because of its customization options. Plus, it’s affordable. But how else can it help you with your ads?

  • Access to 70 million stock videos and photos
  • Seamlessly resize your ads
  • Include stickers and other objects to make entertaining videos and photos

Pricing:

  • Starter – Free
  • Pro – $13/mo

5. Penji

penji screenshot

One option that marketers can consider for their Facebook ads is Penji. As an unlimited graphic design service, Penji can help marketers with their ad designs. Plus, you can expect compelling and engaging visuals since the top 2% of designers in the industry are part of Penji. Here’s how Penji can help you with your Facebook ad designs:

  • Request as many designs as you need and manage your design projects
  • Use the point-and-click revision tool to leave feedback and revision notes
  • Communicate with designers easily on the Penji app

Pricing:

  • Pro – $499/mo
  • Team – $699/mo
  • Daytime – $999/mo

6. Fotor

fotor screenshot

If you’re sticking to photo ads in the meantime, Fotor is one of the best Facebook ad creation tools. Like most sites on this list, you can use a template to create your designs in minutes. But aside from that, why is this a top choice for creating Facebook ads?

  • Use optimized tools that follow Facebook’s 20% text rule
  • Enjoy customization options to integrate your branding
  • Create other Facebook image assets like Facebook ad thumbnails and cover photos

Pricing:

  • Basic – Free
  • Fotor Pro – $8.99/mo
  • Fotor Pro+ – $19.99/mo

7. Figma

figma screenshot

Although Figma is known for creating apps and illustrations, the design software has recently offered Facebook ad creation. This software app is ideal for experienced marketing designers. But beginners shouldn’t feel intimidated by this design app; Figma will help you create designs in minutes. What else can marketers expect from this app?

  • Scale your designs easily
  • Use 1000+ templates
  • Collaborate with other teams without leaving the platform

Pricing:

  • Free
  • Figma Professional – $15/editor/mo
  • Figma Organization – $45/editor/mo (annual billing available only)

8. Clipchamp

clipchamp screenshot

If you prefer videos over photos, here’s our first choice for video editing software applications for creating Facebook ads. Clipchamp is one of the easiest video editors for any marketer. Even if you don’t have experience creating videos, you can choose from their wide selection of easy-to-edit templates. But why do marketers choose Clipchamp for their videos?

  • Add an AI voiceover to your videos
  • Edit using their trim, cut, combine, split, and resize features
  • Make your videos compelling through filters, transitions, and text

Pricing:

  • Free
  • Essentials – $11.99/mo

9. Biteable

biteable screenshot

Make bite-sized videos in minutes with Biteable. Marketers have found success using this tool. The video editing application has helped increase engagement rates through compelling templates. With Biteable, marketers can do the following:

  • Edit their videos in one-click
  • Use templates for faster editing and rendering
  • Integrate branding into their videos

Pricing:

  • Pro – $99/mo
  • Teams – $199/mo

10. InVideo

invideo screenshot

InVideo promises that it will help marketers and video editors create high-quality videos. Marketers can use optimized templates with CTA buttons and drag-and-drop features to edit their videos in a jiffy. Here are other features of InVideo:

  • Access to millions of templates and objects to make an eye-catching video
  • Animate images
  • Convert your text into speech in minutes

Pricing:

  • Free
  • Business – $30/mo
  • Unlimited – $60/mo

Quick Tips to Remember When Making Facebook Ads

  • Remember your objectives
  • Keep the audience in mind
  • Capture their attention in the first three seconds
  • Incorporate your brand through fonts, colors, and logos
  • Keep it short and simple
  • Create various assets and test them
  • Add animations and visual effects

Key Takeaways

Creating Facebook ads will require you to use various tools or subscribe to different services. But you don’t have to worry about starting from scratch with your Facebook video or photo ads. Most graphic design software applications provide you access to libraries and templates. Or, in one case, you can request designs while you wait for your Facebook ads to arrive. Either way, you can select from these tried-and-tested options to create impressive Facebook ads for your business.

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Lifestyle

Top 10 Biohacking Products to Give Yourself an Edge

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Ever since Tim Ferris announced his 4-hour work week (and shared that he sleeps in a Helix mattress engineered for the best possible sleep), the number of bros attempting to biohack their entire reality has quadrupled.

Yes, the idea of biohacking can be taken way too far – to the extent that everything you do is tracked, measured, and “optimized.” Many of the things sold as biohacking products actually just give us the results we’d be getting naturally – if we were in a balanced state. So is any of it legit? In this article, we cover the top 10 biohacking products that actually have merit. 

  1. Safe Sleeve EMF Blocker
emf blocker for cell phone

The amount of time people spend on their phones and computers continues to skyrocket. And smart people are starting to ask what the repercussions of this really are. Everything from depression to low libido, nausea, and digestive issues have been linked to EMFs, and that’s just to name a few. One study even said EMFs affect our cells and create oxidative stress, which basically ages you faster. 

The data isn’t looking good for EMFs. But fortunately, we have EMF blockers that might bear the brunt of the impact. There are all types of EMF blockers, but Safe Sleeve was shown to be one of the strongest for cell phones.

  1. Circul Fitness Ring
circul fitness ring biohacking product

This product for biohackers is marketed as a sleep and fitness ring. It tracks a variety of good-to-known health metrics. You can track your blood oxygen levels, REM sleep and other sleep stages, workout heartrate, and more.

Circul has many competitors in the wearable tech market, so do your research before choosing. This product is unique because it features health risk predictions based on your specific data. So if something is wrong, you’ll know about it.

  1. Edi Spirits
edi spirits biohacking product

There’s nothing more biohacky than skipping a hangover and waking up refreshed and ready to go. Fortunately, if you’re willing to forgo the (mostly) unhealthy habit of alcohol, this can be you. Edi Spirits creates “distilled endorphin spirits.” The creators say those who drink Edi will experience the pleasure of drinking alcohol without the negative side effects. 

Basically, you’re getting a concoction of non-alcoholic ingredients that help you de-stress, like hemp, adaptogens, and nootropics. They even say you can drink it frequently, unlike alcohol, which is obviously a risk for anyone who cares about their liver. 

  1. Felix Gray Blue Light Blockers
felix gray blue light blockers

Blue light blockers are a popular biohacking product, and you can’t blame people for jumping on the bandwagon. Technology, overtime at work, personal stress, junk food – with so many disruptions, our circadian rhythms are under attack. It’s why an increasing number of people feel wired from too much coffee and tired after a good night’s sleep.

Blue light blocking glasses are designed to eliminate one of the worst culprits – blue light from screens. This type of light has been shown to disrupt circadian rhythms, especially when we’re exposed to it at night. And if you feel like a dork wearing colored glasses, these ones by Felix Gray look like regular glasses.

  1. Joovv Red Light Therapy  
joovv red light therapy

Yes, we’re blocking some types of light and intensifying others. Red light therapy might sound like something from a sci-fi, but there’s real evidence to back up its health benefits. This biohacking product is touted for its ability to improve blood flow and ease sore muscles and joint pain. It’s also said to be great for your skin. Many red light users hop in the sauna after a workout or a long day. Joov users can pair the device with their phones to track and customize their red light treatments.

  1. Flow Air Quality Tracker
flow air quality biohacking product

With the overwhelming number of pollutants in our environment, a new biohacking product has emerged. Flow monitors the air quality in your environment and even makes predictions so you can avoid areas of your city with poorer air quality.

Imagine knowing exactly what air pollutants you were exposed to, when, and how much. The device is paired with your phone and all data can be accessed in the app. Now you can know whether the air you breathe at home, at work, and while you’re traveling is safe.

  1. Muse Headband
muse meditation headband

Every biohacker has meditations as a part of their daily routine. But especially when you’re busy or stressed, meditating sessions aren’t always as effective as you wish they were. This is where the biohacking product Muse comes in.

Muse is a headband you wear while you’re meditating. The device is powered by electroencephalography, which is a type of technology that tracks brain activity and biosignals. Muse comes with an app that guides you through a process to focus your mind. The app data allows you to track your meditation progress over time.

8. Viome Gut Test

viome gut test

If biohacking is about optimization, there’s no reason we shouldn’t optimize our digestion too. People with strong digestion have fewer annoying symptoms, but there’s a lot more to it. Poor digestion blocks vital nutrient absorption and may cause blood sugar problems, skin problems, and bacteria overgrowth in the gut. Once this cascade effect begins, it’s hard to stop it.

Viome sells simple at-home tests you send back to Viome. Once your sample is tested, they’ll let you know exactly what you should be eating – the best diet for your body. And the best part is, once you follow their advice, you can retest yourself down the road to see if your gut has improved.

9. Magic Mind

Magic Mind is the quintessential biohacking product. It’s a natural liquid supplement that claims to smash procrastination and brain fog while increasing motivation and focus. the drink contains matcha, ashwagandha, choline, echinacea, and several other ingredients designed to support your productivity. So if you’re looking for productivity juice that’s not coffee, Magic Mind is one option.

10. Fatty15

fatty 15 biohacking supplement

Finally, Fatty15 is a company that produces this fatty acid supplement that promises to elevate your cells. When you think, “what supplements should I take?” fatty acids probably aren’t the first things that come to mind. But research shows… maybe they should be.

This specific fatty acid, C15:0 is supposed to protect your cells from oxidative stress and support your lungs, liver, joints, and more. The creators claim that this biohacking product is 3 times better than the leading omega-3 supplement.

Are biohacking products all you need?

We all want to live long and feel healthy. Science and technology has turned its head toward the health market, and new products are coming out every year promising to eliminate mental and physical issues and improve your wellbeing and performance. But these tools can easily be used to replace attunement to our own bodies and what they need to rebalance. We can’t just use a series of devices to manage our wellbeing. In reality, health lies in learning to do that for ourselves.

We can get assistance from tools, but they’ll never replace our innate ability to solve our own imbalances. So buy up all the biohacking products if you like, but do so with the knowledge that your responsibility to your health can’t be outsourced.

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