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10 Trusted Customer Feedback Tools Used by Many Businesses

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Customer feedback is an overlooked aspect of running a business. After all, customers can provide an objective insight or view of your business, product, or service. But if you want to know what they’re saying about you, you’ll need a customer feedback tool. Custom feedback tools gives you better customer insight and helps improve your product or service. In addition, you can also customize your marketing strategy based on their feedback.

What Are The Different Types of Customer Feedback?

Customer feedback cannot be simplified into one category. Customers may give their opinions regarding your business, product, service, or website. But what types of feedback can you get from them?

  • Online reviews
  • Ratings
  • Customer service feedback
  • Complaints
  • Feature requests
  • Customer satisfaction feedback
  • Questions

How Can You Collect Customer Feedback?

Now you know what feedback customers can give you, here are ways to collect customer feedback:

  • Email
  • Text message
  • Surveys
  • Website analytics
  • Interviews
  • Social media

With these in mind, check out the tools below that can show us how you can collect customer feedback.

1. SurveyMonkey

surveymonkey screenshot

When it comes to surveys, SurveyMonkey is one of the leading brands. You can create surveys faster with AI. With their AI, they can generate questions for your form. Plus, you can customize your surveys by adding brand colors and other assets. SurveyMonkey uses a global panel to help you collect data from different platforms. Then, you can analyze data by going to the dashboard.

Aside from those, you can raise your Net Promoter Score and produce marketing content from customer feedback with their TechValidate feature.

Pricing:

  • Team Advantage – $25/user/mo
  • Team Premier – $75/user/mo
  • Enterprise – Contact for pricing

2. Typeform

typeform screenshot

Typeform is another popular survey and form tool for many businesses to get customer feedback from. With Typeform, you can create surveys and polls. Plus, you can research your customers. 

In addition, you can ask customers to give their feedback via video through videoask. With this, you can schedule an appointment to interview them, or they can send a video of them providing you with feedback.

Pricing:

  • Basic – $29/mo
  • Plus – $59/mo
  • Business – $99/mo

3. AskNicely

asknicely screenshot

Enhance the customer experience by using AskNicely. This tool will help you get more insights into your business through reviews. You can nudge them into writing a review for you by sending an automatic notification to them. Or, you can ask for feedback via a survey tool on your website. Plus, you don’t have to analyze the data manually. 

AskNicely also has a dashboard with all reviews and feedback to understand your customers better.

Pricing: Book a demo

4. Survicate

survicate screenshot

Survicate helps you get insights into your customer through different channels. It’s easy to build surveys with this tool since you can drag and drop elements on the form. If you don’t want to create a survey from scratch, they have templates and common question types you can add to your form. Aside from that, you can customize your form by adding branding assets.

Pricing:

  • Free
  • Flexible (there are four options to choose from) – starting from $99/mo
  • Scale – starts at $299/mo

5. Google Forms

google forms screenshot

If you want a forever free option to get customer feedback, look no further because Google Forms is here to save you money. With Google Forms, all you need is a Google account, and you’re all set. You can choose templates based on what feedback you will need. Or you can create a survey form from scratch. To get and analyze data, link your form to Google Sheets so you can understand your customer base easier. 

Pricing: 

  • Free

6. Usersnap

usersnap screenshot

Do you need a feedback tool to improve your user experience on an app or website? Usersnap is one of the most popular customer feedback tools to try! You can ask users through polls and surveys how to improve your website. In addition, you can send those surveys or forms via email or ask them directly while they’re browsing. 

It’s another great app if you want users to report bugs you might have missed. You can also ask them for feedback on how to improve your product or service.

Pricing:

  • Startup – $99/mo
  • Company – $189/mo
  • Premium – $329/mo
  • Enterprise – $2,379/mo

7. SatisMeter

satismeter screenshot

If your NPS matters to you, SatisMeter is the best tool for you. You can create a quick NPS survey with this tool. Plus, you can use other satisfaction surveys, such as the Customer Satisfaction Score and Customer Effort Score. In addition, you can use their templates to make an NPS survey without the hassle. And you can customize your surveys and review what customers say about you.

Pricing:

  • Free (25 responses/mo)
  • Growth (1,000 responses/mo) – $199/mo
  • Enterprise – Schedule a demo

8. Bazaarvoice

bazaarvoice screenshot

Bazaarvoice is the ideal customer feedback tool for brands and eCommerce sites. With this tool, you can gather all reviews and ratings in one place. One of the best features of Bazaarvoice is reminding your customers to write a review through email and text. Plus, with Bazaarvoice, you can instantly reply to customer reviews. In addition, ask them questions to understand how your brand is doing.

Pricing: Book a call with them

9. Qualaroo

qualaroo screenshot

Qualaroo is one of the most popular customer feedback tools for most businesses. For one, you can send email surveys and use their survey templates. Two, they have an AI-powered assistant to help you understand reports better. Finally, with the reviews you collect, you can use them for marketing purposes and get more people to buy from you and leave more reviews.

Pricing (Contextual + Email Surveys):

  • Essential – $110/mo
  • Premium – $249/mo
  • Business – $299/mo+

10. Trustpilot

trustpilot screenshot

Trustpilot is one of the go-to places for many customers and clients to leave reviews about businesses. But as a business, you can use Trustpilot to respond to customers. Plus, you can invite people to leave a review. Moreover, you can flag or report spam reviews, giving your business authenticity. Aside from those, you can integrate your Trustpilot account into social media accounts and use reviews as marketing assets.

Pricing:

  • Standard – from $225/domain/mo
  • Growth – from $600/domain/mo
  • Scale – from $900/domain/mo
  • Enterprise – pricing upon request

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Technology

8 Best AR Glasses You Must Have in 2024

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gaming glasses

Forget about wearing ordinary glasses when you’re out and about. AR glasses are the newest craze if you want an unforgettable experience. Here are some of the best AR glasses that will shape the future of augmented reality eyewear. 

What to Look for in Good AR Glasses

Today, a limited number of AR glass manufacturers exist. However, this will only encourage companies to venture into AR glass innovation. Before buying one, consider these factors to ensure you get every bang for your buck.

Lightweight

First and foremost, AR glasses must be lightweight and comfortable to wear all day. Although the introduction of Smart glasses wasn’t unnoticed, the failure to create a compact one was apparent. The first few AR glasses were bulky and heavy. Aesthetics is crucial when making these glasses, and you must see that they don’t hamper your daily routine or outdoor viewing. 

High-resolution images

Another crucial factor to consider when getting AR eyewear is its ability to offer high-resolution images. The user must be able to distinguish the real-world view from the projected AR image. There must be a right balance of image clarity so that wearing these glasses doesn’t obstruct the user’s vision. 

Functional

In addition to quality images and display, ensure you choose a pair of AR glasses that delivers a seamless user experience. It has to run smoothly and ensure maximum power management. For instance, pairing with apps, microphones, cameras, and more must be easy. Bluetooth and WiFi features must be included in the item. Plus points if you buy AR glasses with cutting-edge sensors!

Crisp, bright display

Most AR glasses come with two different types of displays: scanning-based and panel-based. You must weigh the trade-offs, such as a lower-quality display for lower power consumption or a high-quality display that compromises power consumption, which means decreased battery life. 

Here are the top eight AR glasses worth buying in 2024:

1. Rokid Max AR Glasses

rokid max ar glasses

The Rokid Max AR glasses are the 360-inch immersive visual experience you need. If you want breathtaking visuals with a micro-OLED display and 600 nits of brightness, this is the pair for you. Delivering vibrant and stunning visuals, watching movies, and playing games will never be the same. It has a 50-degree field of view, which doesn’t limit your vision, and a 120Hz refresh rate to ensure smoother screen transitions. 

Price: $399

2. Air 2 AR Glasses

air 2 ar glasses

This is another option for getting richer and sharper visuals without compromising power consumption. It’s integrated with Sony’s Next-Gen Micro-OLED display with 1080p image resolution. The Air 2 AR glasses also boast broad compatibility, ensuring the glasses pair well with iPhones, Steam Deck, PS4/PS5, Switch, Xbox Series, MacBook, iPad, and ROG Ally. Don’t worry about the fit; its nine-level face adjustment feature ensures you get ideal viewing comfort all day. 

Price: $357.65

3. Viture One Lite XR Glasses

viture one lite xr glasses

Here’s a pair of AR glasses that can virtually pair with any device with USB-C capability. It boasts top-notch audiovisual quality and offers a giant 55 PPD screen display with 1080p at 60fps. The Viture One Lite XR glasses come with a state-of-the-art reverse sound field feature spearheaded by the company HARMAN. This ensures noise leakage reduction to 30 decibels, even from eight inches away from the speakers. 

Price: $349

4. TCL Rayneo Nxtwear S+ AR Glasses

rayneo nxtwear s ar glasses

Enjoy an ultra-wide 49-degree field of view and a 215-inch screen with excellent micro-OLED displays at a six-meter distance. The TCL Rayneo Nxtwear S+ AR glasses let you switch between 2D and 3D modes with just one click. With its 120Hz refresh rate and gaming display, you’ll also enjoy seamless screen transitions. The audio quality is also superb, with Super Linear 0.5mm technology for a more robust bass sound even at maximum power.

Price: $379

5. XReal Air 2 Pro AR Glasses

xreal air 2 pro ar glasses

Experience immersive Spatial Display with XReal Air 2’s  3DoF technology, which allows screen adjustments in mid-air. Smooth Follow mode reduces display movement in dynamic environments. Enjoy optimal light blocking with one-touch Immersion Control featuring three Electrochromic Dimming levels. These glasses are lightweight at 75 grams and have a comfortable design, including a zero-pressure nose pad and ultra-soft temples. The Cinematic Sound System delivers rich audio with minimal sound dispersion. 

Price: $549

6. Meta Quest 3 128GB

meta quest 3 128GB

The Meta Quest 3 128GB is the most powerful Quest AR glasses yet. It features a next-level performance with twice (or more) the graphic prowess of the Quest 2. This model boasts a 4K+ Infinite Display, an improvement from Quest 2 by up to 30 percent. It also has a 40 percent increase in volume compared to its predecessor, as well as rich 3D audio with boosted sound clarity. You can have the option to extend the battery life beyond its 2.2 hours of normal usage via the Battery Saver mode. 

Price: $499

7. T1 AR Audiovisual Glasses with T-Box

t1 ar audiovisual glasses with t box

Enjoy Hi-Res Audio with T1 AR Audiovisual glasses! Using Directional Transmission of Ultrahigh Frequency Acoustic Signals, it controls the angle of sound wave propagation for lifelike audio. Dual speakers and open directional stereo deliver rich and deep sound, making you feel like you’re in the room with your favorite artist every time you press play! Unfortunately, due to High-bandwidth Digital Content Protection, T1 Smart Glasses don’t support wireless mirroring of content from Netflix, Hulu, Disney, etc. But if you don’t mind this and prefer to experience an enjoyable private cinema, this is your best bet!

Price: $549

8. Rokid AR Joy Pack AR Glasses

rokid ar joy pack ar glasses

Rokid is the world’s first streaming AR and gaming glasses, which can take you to another realm through its quality display. It’s fully compatible with Android TV 12 and offers HDCP support, giving you access to millions of movies and episodes from Disney+, Hulu, Peacock, Google Play Apps, etc. With its 360-degree OLED display, you’ll enjoy watching your favorite episodes and playing your go-to games on this pair of AR glasses. 

Price: $499

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Lifestyle

Top 10 Gadgets for Men 2024 on Amazon

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Wondering what to give your father, brother, or boyfriend for their upcoming birthdays? Or just thinking about what gadget to get yourself? Don’t worry about driving down to the nearest hardware or sports stores. You can definitely find one on Amazon. And don’t worry about searching as well. We’ve done the searching for you. Here are the top 10 gadgets for men you can buy from Amazon. 

1. Nesting Grill Baskets

nesting grill

This nesting grill basket comes with a unique and removable wooden handle. It has a threaded connection to ensure secure attachment, never spilling your favorite vegetables. Plus, the handles can withstand supreme heat, allowing you to easily manage the grill. The grill is also made of food-grade 304 stainless steel, including the wire mesh. The best part is how easy to stow away this nesting grill basket, as it comes with removable handles!

Buy on Amazon

2. Multitool Pen

multitool pen

Whether buying a gift for your brother, father, son, or grandpa, you can never go wrong with this multitool pen. It’s a 6-in-1 multitool pen that comes with a bubble level, stylus pen, a ruler, a ballpoint pen, and two-headed screwdriver with a Phillips head and flathead. Of course, you’d also want to use this as a pen! It is made from durable aluminum material that offers a smooth writing experience. 

Buy on Amazon

3. Multi-kitchen Gadget

multi-kitchen gadget

This is the multi-kitchen tool you need that comes with six useful gadgets. You’ll get a grinder, a grater, a pizza cutter, a bottle opener, a herb stipper, and a swivel peeler. Don’t be deceived by its small size as the blades are made from 410 and 430 stainless steel to ensure smooth grating, slicing, and peeling. It’s also lightweight and easy to store. You can stack the gadgets on top of each other in any order, hang it on the kitchen cupboard, or put it inside a kitchen drawer. 

Buy on Amazon

4. Pepper and Salt Grinder Set

salt and pepper grinder

This electric pepper and salt grinder set is everything you need in the kitchen. Cooking will be much easier with this set’s sensor switch that doesn’t require pressing a button. You can simply flip the grinder and get those spices working. It also comes with multiple grinding levels, from coarse to finely-ground spices. Buying this item means you can get a 100-day replacement and money-back guarantee. 

Buy on Amazon

5. Magnetic Wristband for Tools

magnetic wristband

Looking for unique gifts for men? This magnetic wristband is perfect for dads, boyfriends, husbands, and handymen. Featuring 15 solid magnets and two small pockets, it securely holds screws, drill bits, and other metal tools, reducing trips to the toolbox. The adjustable Velcro ensures a snug fit for most wrist sizes. Weighing only 3 ounces, its lightweight and breathable design keeps your wrist comfortable. Ideal for DIY projects, this wristband saves time and effort by keeping essential tools within reach.

Buy on Amazon

6. Vegetable Chopper

vegetable chopper

If you’re thinking what to gift your guy friend who hates chopping veggies, this is the perfect gadget or kitchen tool. It has seven interchangeable inserts, including chopper and spiralizer blades, and it’s perfect for creating broad ribbons or thin spirals. Ideal for quick, healthy meal prep, the rust-resistant 420 stainless steel blades dice vegetables effortlessly. The soft grip handle and non-skid rubberized bottom ensure stability, while the catch tray and dishwasher-safe design make cleanup a breeze. Essential for any kitchen, this versatile tool comes with a 100% satisfaction guarantee. 

Buy on Amazon

7. Wood Phone Docking Station

wood phone docking station

This multifunctional charging station and organizer is perfect for charging your phone and keeping daily essentials at hand. Made from solid ash wood with a non-toxic finish, its unique grain ensures each piece is distinct. The sturdy, polished stand fits any decor and includes wallets, glasses, watches, and more compartments. Easy to assemble, it’s compatible with all smartphones. Not only is it made from organic material, but it’s also packaged in an eco-friendly box, a perfect gift for men who are into sustainability.

Buy on Amazon

8. Nose Hair Trimmer

nose hair trimmer

Nose hair won’t be a problem anymore if you have this nose hair trimmer at your beck and call. It’s also an excellent, easy gift for men that they’ll undoubtedly use. It’s a versatile 3-in-1 device with attachments for trimming nose hair, ear hair, eyebrows, and facial hair. Featuring a powerful 6500RPM motor and dual-edge blade, it ensures fast, painless hair removal. The USB rechargeable trimmer eliminates the need for AA batteries, offering convenience and portability. Its compact, energy-saving design is ideal for travel. Finally, IPX7 waterproof rating and removable trimmer head make cleaning easy.

Buy on Amazon

9. Keychain Screwdriver Tool

keychain screwdriver tool

Do you frequently use a screwdriver? Then, this keychain screwdriver tool is a must-have! This key-shaped pocket tool is a 5-in-1 multi-function keychain screwdriver. It comes with a Cross and Flathead screwdriver, 8mm and 5mm Hex socket wrenches, and a bottle opener. It’s compact and versatile, ideal for tightening screws, opening bottles, and repairing various items like snowboards and bikes. Weighing only 2.3 ounces, it’s portable and perfect for outdoor activities. It’s made of durable chromium-vanadium steel, ensuring this tool will last for years!

Buy on Amazon

10. Universal Socket Tool

universal socket tool

How about getting your male best friend this universal socket tool that makes life easier? This premium universal socket is a compact, well-constructed tool for Father’s Day and other special occasions. Its auto-adjust design fits standard 1/4” to 3/4” and metric 7 to 19 mm screws, nuts, and bolts. It also includes a 3/8″ power drill adapter for easy connection to drills and screwdrivers. Made from high-hardness chrome vanadium steel with 54 Chromoly steel pins, it adjusts to various fasteners instantly. Perfect for home maintenance and DIY enthusiasts, it comes with a satisfaction guarantee and 24-hour customer service.

Buy on Amazon

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Lifestyle

Top 10 Affordable Gadgets for Women on Amazon

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laptop keyboard mouse

Having the right gadgets could be a game-changer in your everyday routine! Smart gadgets and multi-purpose tools offer convenience, efficiency, and speed in everything you do. If you’re not sure where to start, grab these home gadgets for yourself or as gifts for mothers, sisters, or girlfriends. Here are the top 10 affordable gadgets for women you can buy on Amazon. 

1. Music table lamp

music table lamp

Don’t mind playing some music while sleeping in ambient lighting? Then this music table lamp will make your sleep extra wonderful. It offers a touch-sensitive feature with four levels of brightness. It’s also a wireless charger, where you can plug your smartphone while it regains juice. The speaker comes with Bluetooth 5 technology for better connectivity. With its stylish design, you’ll never go wrong with this music table lamp as your mother’s or sister’s birthday gift.

Buy on Amazon

2. Portable neck fan

portable neck fan

If you plan to travel to a tropical country as your next destination, staying comfortable under the sun is good. This portable neck fan will ensure you stay cool under the scorching heat. It features a bladeless design and increases cooling by 70 percent. It also comes with a 360-degree air outlet for better fanning. It resembles a headset, so people will never know you’re cool and comfy in hot weather. Use this gadget for four to nine hours on three multiple-fan speeds.

Buy on Amazon

3. Cellphone stand

cell phone stand

Whether you’re a busy bee in the kitchen or just enjoy binging on movies from your mobile phone, this cellphone stand will make your life easier. You can prep and cook your favorite meals without interrupting your movie! This phone stand also has a portable Bluetooth speaker, which delivers impeccable bass, crystal clear highs, and tight mids. You can also adjust the phone’s angle viewing to your preference. The back and bottom also come with anti-skid silicone, ensuring a reliable grip even on wet kitchen counters. 

Buy on Amazon

4. Mini projector

mini projector

This mini projector could be an excellent and unique birthday gift for the women in your life! Better yet, you can also use it at home during rainy nights. It offers the latest 1080p full HD resolution, providing sharp and clear images. Don’t be deceived by its small size. It offers an immersive viewing experience through a 200-inch projection screen. You don’t have to worry about connectivity, as it has multiple device connections, such as VGA, AV, HDMI, and USB.

Buy on Amazon

5. Electric spin scrubber

electric spin scrubber

This electric spin scrubber is a must-have for all clean freaks! It’s a revolutionary cleaning tool that makes your tasks more manageable, especially for those with mobility issues. If you find bending and kneeling challenging, this gadget is for you. It has a powerful motor with a high-speed rotation of 580RPM. It’s easy to clean with a detachable rod and replaceable brush head. It also has seven replaceable brush heads, perfect for multiple cleaning needs. 

Buy on Amazon

6. Sleep mask with headphones

sleep mask with headphones

Nothing beats an uninterrupted goodnight sleep to rejuvenate you for the next day’s activities. Grab this sleep mask with headphones for a comfortable and enjoyable sleep. Its bending cartilage design blocks out 99.99 percent of light and is perfect for side sleepers. Be in a comfortable sleeping position with the extra cushion. It’s made of 5A cotton, which is exceptionally soft and elastic. Plus, it has a 5.2 Bluetooth technology offering high-quality stereo music. Don’t worry about sleeping in or going on long flights. This can run on 10 hours of playtime!

Buy on Amazon

7. Electric makeup brush cleaner

electric makeup brush cleaner

Tired of always having to clean makeup brushes manually? Maybe it’s high time you buy this electric makeup brush cleaner on Amazon. This is also a perfect present for the female makeup artist in your family or circle of friends. It offers cutting-edge technology to ensure your makeup brushes get a thorough cleaning. Plus, it’s easy to use by turning the gadget on or off. From eyeshadow brushes to blush-on brushes, this electric makeup brush cleaner is suitable for all brush sizes and forms!

Buy on Amazon

8. Handheld portable fan

handheld portable fan

If you’re taking a trip that requires a lot of walking or hiking, this handheld portable fan will make it more comfortable. It offers four strong wind levels with an efficient brushless motor with seven blades. Plus, it has a multi-functional design that can be folded and stood on a table. Portability is also not an issue with its lightweight 4-ounce size. The quiet and sleek design won’t make it a hazard to carry around and use.

Buy on Amazon

9. Bluetooth shower speaker

bluetooth shower speaker

Do you frequently enjoy singing in the shower? This Bluetooth shower speaker will make the shower experience even more enjoyable. It’s highly waterproof and significantly dust- and sand-resistant, making it perfect for beach trips! Get it covered in snow and mud and wash it afterward without any issues. It has IP67 protection and can withstand being completely submerged in water for up to a meter and up to 30 minutes. Apart from being reliably waterproof, it offers crystal clear sound that is distortion-free, nice, and crisp at maximum volume. Make it more fun with five LED light patterns to enjoy a light show while listening to your favorite tunes. 

Buy on Amazon

10. Electric body hair trimmer

electric hair trimmer

Are you looking for the perfect present for your hairy female friends? This electric body hair trimmer is one of the best gadgets for women and comes in a sleek and stylish design. It has two interchangeable heads. One is the precision trimming head that is perfect for removing hair in large areas of the body. Meanwhile, the round shaver head offers a smooth and close finish. It has a robust motor that makes hair trimming smooth and painless. Plus, it’s also easy to clean with washable and removable heads. Charge for 90 minutes via a USB connection and use for 90 minutes!

Buy on Amazon

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