Chatbots are helping businesses personalize their customer’s experiences. In particular, customer service benefits from chatbots to help customers with their queries. However, chatbots aren’t limited to customer service anymore. You can talk to a bot for your marketing and sales needs to generate content and copy for you. If you’re looking for the best chatbot apps, here’s our list of the top picks!
Do you need a reliable AI chatbot software for your customer service needs? ChatBot is one of the best chatbot apps for this purpose.
Many businesses love using ChatBot because you don’t need to code any responses or workflows whenever a customer reaches out to you. You can drag and drop the start points and the responses with their visual builder. Before you can launch your workflow live, you can test it first. Plus, you can customize the chat widget too!
- Starter – $52/mo
- Team – $142/mo
- Business – $424/mo
- Enterprise – Contact sales
If you want a powerful all-in-one for conversational marketing, Drift is one of the best options. You can convert your leads into becoming your loyal customers.
With this chatbot, you can personalize your lead’s experiences on your website. You can also customize the chats you present to the leads. Finally, you can connect with audiences by setting up an appointment without leaving the site and the chat.
- Premium – $2,500/mo (billed annually)
- Advanced – Contact sales
- Enterprise – Custom
Looking for another no-code chatbot builder? Meya is one of the best options to choose from.
They use ChatGPT’s language model to help you build your chats and workflows. You can also integrate Meya into your website or app to use this chatbot app to talk to customers or visitors. Finally, you can also connect the app to well-known chat software apps like Messenger and WhatsApp.
- Dev – $99/mo
- Pro – $999/mo
- Partner – $3,000/mo
Tidio is another comprehensive customer service platform. However, Tidio also offers a chatbot option!
You can add the chatbot to your website to connect with your audience and nurture them into becoming customers. Additionally, you can personalize messages and avoid cart abandonment. Plus, recommend your best products to boost your sales. Finally, you don’t need developer experience to use Tidio. Drag and drop start and end points and responses on their builder.
- Starter – $29/mo
- Communicator – $25/mo
- Chatbots – $29/mo
- Chatbots + Communicator – $29/mo + $25/mo
- Tidio+ – $394/mo
If you need help with AI for your chatbots, ADA should be at the top of your list. Over 4 billion chats are powered by ADA’s sophisticated AI tech. Like other chatbot apps on this list, ADA doesn’t require coding experience when creating your workflows.
You can also integrate ADA into Messenger, Instagram, Twitter, WhatsApp, SMS, and your website. Plus, you can connect your knowledge base to the app, making it easy for your customers to view your FAQ page. And finally, train the AI to understand customer intent and connect with people globally since ADA supports 50+ languages.
- Core – Get a quote
- Advanced – Get a quote
- Pro – Get a quote
Jasper isn’t just an AI content generator. However, Jasper also has a chatbot to help you generate content and copy in seconds.
You can send Jasper a prompt like “Write a blog post” or “Make a speech.” Then, you can set the tone. Finally, you can instruct the AI to put all the content into one document. Additionally, Jasper’s AI is fluent in 29 languages, so that you can speak with it in your native tongue.
- Creator – $49/mo
- Teams – $125/mo
- Business – Custom pricing
7. WriteSonic (ChatSonic & BotSonic)
They promote their ChatSonic AI as a step above ChatGPT. You can stay on top of trends when you write content since ChatSonic is powered by Google Search, generate AI art and avatars, and use voice commands to submit prompts. Finally, write your prompts anywhere by downloading a Chrome extension.
Meanwhile, BotSonic is their customer experience chatbot. You can integrate the chatbot into your site. Plus, you can personalize the chatbot with your branding. Finally, you can train the AI to talk in your voice. And the AI can also analyze your chats.
- Free trial
- Pro – $19/mo (100,000 words)
- Enterprise – Contact sales
If your focus is sales and connecting with prospects on LinkedIn, Copy.AI is one of the best chatbot apps to generate copy for this purpose.
Like Jasper and Writesonic, you can generate copy and content with a document or chat. You can submit a prompt or select from one of their templates. Then, you can save the generated content on the doc. Other nifty features that Copy.AI can do are:
- List bullet points from a YouTube video
- Generate a content brief from a keyword
- Get the latest posts from a LinkedIn profile by sending the URL
- Pro – $49/mo
- Enterprise – Request a demo
Rytr’s chat is one of its newest features. Although it’s new for Rytr, it’s one of the top chatbot apps for content.
You get to talk to their AI by submitting a prompt like the others on this list. However, Rytr goes the extra mile by allowing you to improve and enhance your content or copy directly on the chat platform. Plus, you can request Rytr to shorten or expand its generated copy or content and change the tone. Also, you can generate copy or content in 30+ languages.
- Saver – $9/mo
- Unlimited plan – $29/mo
10. TextCortex (Zeno Chat)
If you want to choose among various personas and language models, TextCortex’s Zeno Chat should be your top choice. You need to type in your prompt or choose an example. Once it generates content or copy, you can correct TextCortex, so it learns how to do better.
However, TextCortex encourages you to do fact-check before using its content or copy. Plus, you don’t need an account to test Zeno Chat. But you need to sign up eventually to generate more content or copy.
- Pro – $24.99/mo
- Business – $79.99/mo
Embrace Failure to Unlock Success: 3 TED Talks That Show Us How
We’ve all experienced it – that sinking feeling of disappointment in the wake of a perceived failure. It’s a universal moment where aspirations seem to crumble and self-doubt looms large.
If you’re in that place right now and are looking for inspiration, you’ve landed on the right article.
In this post, we delve into three TED Talks that unpack the enigma of failure and its unexpected role in cultivating success. These talks offer a kaleidoscope of perspectives on why failure isn’t just an inevitable milestone but a necessary companion on the road to success.
1. Embrace the near win (Sarah Lewis)
When talking about success and mastery, the concept of failure often carries a negative connotation, something people try to avoid. However, in her enlightening 2014 TED Talk, “Embrace the Near Win,” art historian Sarah Lewis offers a refreshing perspective on the role of near-failures in our journey toward success.
Her insights, drawn from a blend of personal experiences and historical anecdotes, reveal the hidden power of the almost-failure, the near win, in shaping our path to mastery.
Lewis’s journey into understanding the value of near wins began with her first job at the Museum of Modern Art, working on a retrospective of painter Elizabeth Murray. She recalls a significant moment when Murray pointed out that some of her early works didn’t meet her expectations. One piece, deemed a failure by Murray, was discarded, only to be rescued by a neighbor who saw its value.
This incident sparked a realization in Lewis: success is fleeting, but the pursuit of creativity and mastery is a continuous process. It’s not the success itself but the near wins along the way that propel us forward.
“Mastery is not a commitment to a goal but to a constant pursuit.” – Sarah Lewis
Lewis extends this concept through the metaphor of archery, describing a visit to watch varsity archers. She observed the archer’s paradox, where the path to hitting the target involves aiming slightly off-course. This paradox mirrors the journey to mastery – it’s not about hitting the bullseye with every shot but understanding and valuing the near misses that drive continuous improvement.
As Lewis eloquently puts it, “Mastery is in the reaching, not the arriving. It’s in constantly wanting to close that gap between where you are and where you want to be.”
- Actionable Tip: Start recognizing and valuing your near wins. Whether in professional endeavors, creative pursuits, or personal goals, take time to reflect on those moments that fell just short of success. Understand that these instances are not failures but stepping stones towards mastery. They are opportunities to learn, adjust, and grow. By embracing your near wins, you align yourself with a mindset of continuous improvement and lifelong learning.
You can watch Lewis’ TED Talk here.
2. Success, failure, and the drive to keep creating (Elizabeth Gilbert)
Elizabeth Gilbert’s journey, as recounted in her 2014 TED Talk “Success, Failure, and the Drive to Keep Creating,” is a profound exploration of the emotional landscapes shaped by both success and failure.
Gilbert, best known for her bestselling book “Eat, Pray, Love,” delves into the complexities of how success can be as disorienting as failure, offering a raw and honest perspective on the creative process and the importance of staying true to one’s passion.
Gilbert begins her talk with a humorous anecdote about being recognized for “Eat, Pray, Love,” setting the stage for a deeper discussion on the aftermath of success. She describes the daunting task of writing a follow-up book, knowing it would be impossible to please everyone. This predicament led her to a significant realization: the importance of writing for the sake of creation itself rather than for the outcome.
“I had to find a way to make sure that my creativity survived its own success.” – Elizabeth Gilbert
Gilbert takes us back to her early days as an unpublished diner waitress, a time filled with rejection and self-doubt. Despite the constant setbacks, she found solace and purpose in writing. This period taught her a crucial lesson: her love for writing was greater than her fear of failure. She states, “I loved writing more than I loved my own ego.” This mindset was what propelled her through the darkest times and what she later relied on after her success.
- Actionable Tip: identify what you love more than yourself, make that your home, and anchor yourself in it. When faced with the extremes of success or failure, remind yourself of this foundation. It’s not about the accolades or the setbacks; it’s about the devotion to what you truly love. This grounding force is what will keep you balanced and focused, no matter what life throws your way.
You can watch Gilbert’s TED Talk here.
3. The unexpected benefit of celebrating failure (Astro Teller)
Astro Teller’s 2016 TED Talk, “The Unexpected Benefit of Celebrating Failure,” offers a fascinating glimpse into the culture of X (formerly Google X), a place he describes as a ‘moonshot factory.’
Teller’s insights provide valuable lessons on how embracing failure can drive innovation and lead to extraordinary achievements.
Teller begins by describing the unconventional atmosphere at X, where an aerospace engineer might collaborate with a fashion designer. This diversity fosters an environment where radical ideas are not just encouraged but expected. The key to their approach is to tackle the hardest parts of a problem first, actively seeking to ‘kill’ their projects early on.
“We’ve got this interesting balance going where we allow our unchecked optimism to fuel our visions. But then we also harness enthusiastic skepticism to breathe life, breathe reality into those visions.” – Astro Teller
One of the most compelling aspects of Teller’s talk is the balance between “unchecked optimism” and “enthusiastic skepticism.” This approach allows the team at X to dream big and remain grounded in reality.
They celebrate the process of learning through failure, which is a radical departure from the norm in most organizations. As Teller puts it, “We spend most of our time breaking things and trying to prove that we’re wrong.”
- Actionable Tip: Create an environment where failure is not just accepted but is seen as a valuable part of the learning process. Encourage experimentation and risk-taking, and when failures occur, focus on the lessons learned rather than the setbacks. This approach can lead to a more innovative, resilient, and dynamic team or individual.
You can watch Teller’s TED Talk here.
What Are Marketers Doing in 2024? [Budgets, Platforms, and AI]
There’s one topic dominating the marketing sphere: artificial intelligence (AI). And many marketers are hopping on board the AI train. Aside from AI, what other strategies are marketers investing in? Plus, what are their plans for achieving their marketing goals in 2024?
Sagefrog released its 2024 Marketing Mix report. They surveyed various professionals across different niches and received 2,400 responses. According to 48% of the participants, they will increase their marketing budgets. Most marketers will focus their efforts on event, direct, and content marketing.
Meanwhile, Canto reveals that marketers aim to increase content volume rather than raise their budget in 2024. Plus, here are the top five current challenges with the content creation process:
- Keeping up with the increasing demand for multiple channels
- Allocating budget and resources
- Aligning teams for better collaboration and workflows
- Locating and accessing assets
- Maintaining brand consistency
Marketers can leverage various channels to promote their business and cast a wider net to entice a new audience. For instance, WARC also published their survey (The Voice of the Marketer 2024) on which platforms marketers will invest in 2024. YouTube, TikTok, and Instagram are their top three platforms to post more content on.
Another survey that marketers participated in was Mediaocean’s “The Mediaocean Current: The 2024 Advertising Outlook.” Marketers for this survey will increase advertising investment on social media platforms, digital display and video, and connected TV.
AI and Marketing
Over 300+ marketers participated in Foundation Inc.’s report: “The State of AI Marketing.” Most marketers use AI in the workplace and for content creation. Despite adopting AI for content creation, these marketers believe that AI-generated content is worse compared to content created by humans. Plus, the marketers think it’s moderately useful to their job.
Kaltura has also provided another survey on AI use in marketing. Marketers in their study said they will increase AI usage in 2024. At the time of the survey, 88% had experimented with AI and 69% had subscribed to an AI tool. Like the previous study, marketers aren’t still completely satisfied with AI use. For instance, their top three reasons for not using AI are:
- Data security
- Integration with current systems
- Ethical and privacy issues
Besides that, they’re also not impressed with AI’s tone of voice, quality of generated content, and committing SEO penalties.
Effective Marketing Strategies
Now that you have the pulse on the latest marketing trends learn which strategies are effective in driving your marketing goals in 2024.
Hubspot reports that these are the top five trends that create an impact:
- Short-form videos
- Content presenting brand values
- Influencer marketing campaigns
- Social media selling
- Mobile-friendly website
If you want to capture your audience’s attention in a few seconds, short-form videos must be added to your content calendar. The content is up to you, but make sure that it’s edited properly and published on various platforms to reach more audiences. You could hire an actor to represent your brand. Or, you can use animation to make it even more compelling. But if you don’t have an editor on board but want to try videos, you can use AI-powered video editors to convert your written content.
Content Presenting Brand Values
If you want to connect with your audience and vice versa, you need to be transparent with your brand values. Authenticity brings you closer to your audience. One way you can go about this is by publishing a blog post about the purpose of your brand or business. Another example could be presenting your authentic brand through videos. Employees can be your “actors” and show how they interact with customers and exemplify your values through customer service and communication.
Influencer Marketing Campaigns
You can never go wrong by reaching out to influencers to introduce your brand to a whole new audience. Ensure that you find the best influencers to include in your marketing campaigns. The best way to find influencers without browsing manually is by using an influencer marketing platform. This helps you find the best influencer for your niche.
Social Media Selling
Dedicate some time to promote your products or services on social media through social selling. Social selling can entice followers and your target audience to watch your livestream. A new audience can learn more about your products while loyal customers get the latest updates, exclusive products, or service discounts!
This one’s easy to do with a web developer on board. After all, many internet users use their smartphones to browse and shop. Optimizing your website for mobile will enhance user experience. In turn, it will lead them to browse your website without a hitch. Additionally, if you have an optimized mobile website, this allows users to purchase without having to switch to another device.
Now that you’ve seen what marketers will be up to in 2024, the question is, should you do what other marketers are doing in 2024? On the one hand, you’d like to follow their strategies since theirs have worked in the past and are replicating or yielding better results. On the other hand, you might prefer doing what could work for your business and adjusting strategies.
King of Couture: How Bernard Arnault Turns Everything into Gold
The world of couture is one of opulence and decadence, and it is ruled by a king who built a global empire from the world’s finest threads and most luxurious fragrances. We’ve heard about Elon Musk and Jeff Bezos, but most of us are unaware of Bernard Arnault, the Chairman and CEO of LVMH Moët Hennessy Louis Vuitton. Let’s learn about this modern-day King Midas and billionaire saga.
Born in Roubaix, France, in 1949, Bernard Arnault was one of the five children of Jean Arnault and Marie-Josèphe. He grew up in a middle-class household, thanks to the engineering company his father owns. At 18, he moved to Paris, where he studied civil engineering and graduated with honors. During this time, he was able to visit famous fashion houses, developing an interest in the luxury goods niche.
After graduation, Arnault returned home to work for his father’s construction business. His business savvy enabled him to turn the business into a success. From this, he gained enough money to invest in the stock market and branch out to found his own investment company, Groupe Arnault. Through this, he started acquiring stakes in many other companies, including luxury spirits company Moët Hennessy and fashion brand Louis Vuitton.
Bernard Arnault’s acquisition of the two companies led to its merger to become LVMH. Before the end of the 1980s, LVMH became one of the world’s top luxury goods brands. He became chair and CEO in 1989 and has since held these positions.
Under Bernard’s leadership, LVMH became the owner of a wide array of high-end brands: Christian Lacroix, Loewe, Givenchy, Céline, the DFS group, and Sephora, to name a few. The company owns many more household name brands in more than 70 countries. This success made Bernard one of the world’s wealthiest men and one of the most influential in the fashion industry.
Expanding His Kingdom
These key tactics summarize Bernard Arnault’s business expansion strategy:
1. Strategic Acquisitions: Arnault’s acquisitions of iconic brands across various sectors have made him master the deal, strengthening LVMH’s foothold in the industry. We can find its reach in the following:
- Fashion: Louis Vuitton, Givenchy, Fendi, Kenzo, Marc Jacobs, Emilio Pucci, Celine, and Stella McCartney
- Watches and Jewelry: Bulgari,Tag Heuer, Zenith, and Chaumet
- Wine and Spirits: Moët & Chandon, Hennessy, Veuve Clicquot Ponsardin, Dom Pérignon, Ruinart, and Krug
2. Building Synergies: Arnault’s acquisitions do not end there, he integrates them within LVMH. It uses synergies across divisions for shared resources, cross-brand collaborations, and leveraging brand prestige.
3. Empowering Brand Identity: Arnault respects the individual heritage and identities of all the brands he acquires. He knows that each brand has a unique character that has its own specific audience. Thus, he maintains each brand’s creative autonomy and artistic direction to ensure authenticity and quality.
4. Innovation and Craftsmanship Focus: Arnault invests in research and development to make sure that each brand is innovative. He also greatly values traditional craftsmanship to maintain each brand’s highest quality standards.
5. Global Expansion: Arnault’s recognition of the emerging economies in Asia and its growing luxury market enabled him to aggressively expand LVMH’s presence through store openings, partnerships, and customized marketing campaigns.
6. Communication and Marketing: Arnault understands the power of storytelling and developing a strong brand image. He believes in using targeted marketing campaigns, celebrity endorsements, and hosting exclusive events to create a desire and exclusivity for LVMH brands.
7. Long-Term Vision: Arnault looks to the future with LVMH by always looking for new growth opportunities without compromising the company’s core values.
Bernard Arnault’s Net Worth
With a net worth of $162 billion, according to the Bloomberg Billionaires Index, it would seem that Arnault has that Midas touch. He has this knack of turning everything he touches into gold. Struggling brands were revitalized into lucrative powerhouses. Brand names such as Dior, Dom Pérignon, and Givenchy rose in value and popularity thanks to this King’s guidance.
With a stellar orchestration of ambition, strategic mastery, and speaking the exquisite language of luxury, Bernard Arnault is truly a King. He built his kingdom by spinning gold from the threads of fashion, champagne, and expert craftsmanship. His relentless innovation and respect for heritage have him etched his name in the luxury industry.