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Social Shopping on Facebook, Instagram, and YouTube in 2023

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shopping on facebook

Social shopping is still in its infancy. But it’s unsurprising how it’s taking off so quickly. Statista said social shopping garnered approximately $475 billion in sales in 2020. This will grow at 28.4 percent YoY in sales, estimated at $3.37 trillion by 2028. Why should marketers do social selling? What is social shopping? Read on to find out.

What is social shopping?

Social shopping is a marriage of ecommerce and social media. Otherwise known as social commerce, social shopping lets consumers browse, shop, and buy products on social media channels

The projected social commerce sales will be around $531 billion in 2023. This ecommerce concept allows marketers to make their products shine and increase conversions. Social shopping involves creating social media content, directly promoting products to customers, and converting them.

Why are brands using social commerce?

Many brands promote their products and services on social media due to several benefits. Unlike traditional ecommerce, where brands sell products on their websites, social media selling is more intimate and personalized. Brands love marketing their offers on social media because these platforms are more engaging.

Moreover, brands see the potential for increased sales due to large social media bases or monthly active users. Selling on social platforms is less sales-pitchy than when selling them on your website. Most social media shopping features also offer exemplary user interfaces that cater to user experience. 

Finally, brands prefer social shopping because grabbing user attention on the right platforms is easy. Social shopping integrations make it easy for users to browse, choose, and check out a product without leaving the social platform. 

Ecommerce vs. social shopping: Pros and cons

laptop with lamp on a table

Ecommerce and social commerce are two distinct approaches to online shopping. Ecommerce involves using dedicated online stores or marketplaces to buy and sell goods and services. On the flip side, social commerce leverages social media platforms to promote and sell products directly to customers. Read these pros and cons.

Pros of ecommerce:

  • Broad reach: Ecommerce allows businesses to reach a global audience and sell products to customers worldwide.
  • 24/7 availability: Online stores and marketplaces are always open, meaning customers can shop anytime, regardless of location or time zone.
  • Convenience: Ecommerce makes it easy for customers to browse and purchase products from their mobile devices.
  • Personalization: Ecommerce platforms can use data and analytics to provide customers with personalized product recommendations and targeted marketing campaigns.

Cons of ecommerce:

  • Lack of personal touch: Online shopping can be impersonal, and customers may miss the tactile experience of seeing and touching products in person.
  • Security concerns: Ecommerce transactions involve transferring sensitive personal and financial information, making them vulnerable to hacking and data breaches.
  • More downtime: Technical hiccups are inevitable when using hosting services, possibly affecting sales.

Pros of social commerce:

  • Social proof: Social commerce leverages social media platforms to showcase products and build trust through customer reviews and user-generated content.
  • Targeted marketing: Social media platforms allow brands to target specific demographics and interests, increasing conversions.
  • Immediate feedback: Social media provides instant customer feedback, allowing businesses to quickly address issues or concerns and improve their products and services.
  • Viral potential: Social media can amplify the reach of products through likes, shares, and comments, potentially leading to viral marketing campaigns.
  • Low barriers to entry: Social media platforms are generally free to use, making social commerce accessible to small businesses and entrepreneurs.

Cons of social commerce:

  • Limited functionality: Social media platforms are primarily designed for social interactions, not ecommerce, which can limit the functionality and user experience for customers.
  • Reliance on platform algorithms: Social media platforms use complex algorithms to determine which content is shown to users, making it difficult for businesses to predict and control their reach and engagement.
  • Integration challenges: Integrating social commerce with existing ecommerce platforms can be difficult and time-consuming.

How Facebook social commerce works

FB image example
FB image example

Facebook offers Facebook Shops to allow brands to create a custom digital storefront. 

  • Facebook Shops allows businesses to create an online store directly on their Facebook page.
  • Businesses can customize their online shop with cover images and accent colors.
  • Businesses can showcase their products with high-quality images and videos and organize them into collections.
  • Customers can browse products, save items for later, and make purchases without leaving the Facebook app.
  • Facebook Shops integrates with multiple payment processors, including Facebook Pay and third-party providers.
  • Businesses can use Facebook’s advanced targeting capabilities to reach specific audiences with targeted product ads.
  • Through the Commerce Manager dashboard, Instagram and Facebook shopping provides insights and analytics on product performance and customer behavior.
  • Businesses can offer customer support through Messenger, integrated with Facebook Shops.

How Instagram social commerce works

IG shopping example
IG shopping example

Instagram Shop is similar to Facebook Shops. It’s a new and fun way to discover and buy products you’ll love. These products appear on Instagram Explorer and give your target audience an immersive storefront they’ll enjoy browsing. 

  • Instagram Shopping enables businesses to tag their products in their posts and stories, making them shoppable.
  • When users tap on a product tag, they can see more details about the product. They can be directed to the product page on the business’s website or to purchase the product directly within the Instagram app using Instagram Checkout.
  • Instagram Shopping also allows businesses to create a shop section on their Instagram profile, where users can browse and purchase products without leaving the app.
  • Businesses can also run ads featuring shoppable products to reach a larger audience and heighten sales.

How YouTube social commerce works

youtube shopping example

You must pass the eligibility criteria to promote products on YouTube Shopping. For one, your channel must have at least a thousand subscribers. Secondly, your channel must be approved for monetization. Check out the whole eligibility criteria here

  • YouTube has added shopping ads to its platform, which allow businesses to showcase their products on the homepage, search results, and related video sections.
  • Creators can use YouTube’s merchandise shelf feature to display their products below their videos and allow viewers to purchase them directly through YouTube.
  • YouTube also offers Super Chat and Super Stickers, which allow creators to monetize their live streams by receiving payments from viewers in exchange for engaging with them.
  • Businesses can use YouTube’s targeting capabilities to run video ads to specific audiences based on their interests, demographics, and online behavior.
  • YouTube provides analytics and insights on video performance and audience engagement through the YouTube Studio dashboard.

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How You Can Effectively Beat the Fear of Starting a Business

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people in a meeting

Having your own business provides a multitude of benefits, but why is it that not everyone is doing it? The majority of people see the prospect of leaving a steady paycheck behind as scary. They look at opening a business, a task that requires a first step that’s steeped in uncertainty, fear, and self-doubt. Here are a few steps you can take to create your own business without the hesitations:

Set Achievable Goals

beat the fear of starting a business
Photo credit: Eva Bronzini on Pexels

Identify your goals and start listing smaller but attainable goals from them. This way, you will become less fearful and avoid being overwhelmed. Small goals will be easier to digest and reduce your chances of failure, enough to help build your confidence gradually.

Stop with the Perfectionist Mindset

You may want that website to be perfectly working or that version of your product to be as perfect as possible. According to Entrepreneur, mixing perfectionism with entrepreneurship is a bad idea. Getting started is hard enough. You’d do better if you ignored perfectionism. It will be so easy to set yourself up for disappointment when goals aren’t met. Make sure they are attainable.

Do Your Research

When starting a business, you’ll find yourself doing a lot of research. Don’t get tired of learning, as this is what will propel you toward success. The more you know about your niche, the better you’ll be equipped to handle it. In this day and age that information is just a few taps away, research, learn, and absorb.

Start Small

Easing into entrepreneurship can be the best route if starting big is daunting for you. Start with a part-time business, and as you grow and build confidence, you can add to it more and more. This will also let you keep your day job and still look forward to that paycheck until your business is stable enough to let you focus on it full time.

Have Realistic Expectations

beat the fear of staring your business
Photo credit: Mikael Blomkvist on Pexels

The idea of having that perfect work-life balance when having your own business may only be a myth for beginners. Of course, it would be difficult, and if it were easy, everybody would be doing it. Having realistic expectations can help you prevent disappointments. The key is to have great support from family and friends and the understanding that you’ll have that balance soon if you remain persistent.

Go For Low-Risk Businesses

It would really be daunting if you start with a high-risk business, but if you go for something smaller, it wouldn’t be as scary as it seems. Make sure to align your goals with your resources. If you have a limited budget, it’s okay to find a business that matches your finances. Just thinking of production and marketing costs can stress you out, so start small.

Identify and Build Your Community

If you have the passion, grit, and a bit of cash, you’re well on your way to beating your fear of starting a business. Back these all up with an equally passionate community, and you have the foundation of a successful business. Build this community of investors, partners, and customers to help you gain confidence and the finances to get your business going. When you know you have a support group to lend you a hand, your fears will slowly melt away.

Believe in Yourself and Your Business

Don’t let fear get into your mindset. Start believing in yourself and your business, thinking that you don’t need others to be confident. You can boost it for yourself. Focus on what you need to do and steer clear of your insecurities and uncertainties. If they can do it, why can’t you? Just remember that failure is part and parcel of doing business and that it shouldn’t be a cause for fear.

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170 Web Design Questions to Ask Your Clients

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Confused about what type of questions to ask a prospect in the crazy world of tech?

Today, a high-performing website has to balance brand, user experience, speed, accessibility, SEO, and conversion goals across devices. That’s why the smartest web builds start with something basic – web design questions.

Having a solid grasp of what your clients want will help you uncover what the site is truly for, including the features it needs. It will also reduce revisions and keep everyone on the same page, including timelines and technical aspects.   

Here’s a curated list of 170 web design questions to ask your client before you begin. Think of this as a menu: pick what fits the scope, the platform, and the complexity of the build.

If you’d like to add more to this list, feel free to comment below or email us your additions.

Current Website Web Design Questions

– What is the purpose of your current website?

– Are there any aspects of your current website that you love?

– Are there any aspects of your current website that you hate?

– Is there anything on the current website that needs to be removed entirely?

– Is there anything on the current website that must absolutely stay?

– Do you have multiple locations?

– Where are they located?

– Do you offer different products or services per location?

– What is your business’s unique value proposition (UVP)?

– What are the services you want to highlight on your website?

– Why do visitors currently come to my website?

– Is your website easy to navigate and is it easy to find information?

– Are your current website visitors being converted into sales?

– Are competitors’ websites more functional and have they recently been redesigned?

– Does the content on my website deliver the right message?

– Is your website a good representation of your business?

– Does your current website instill trust and confidence?

– Is it easy to update your website?

– Are visitors who come to your website being tracked and analyzed?

– Does your current website make it easy for website visitors to contact you?

– What tools and apps do you use to run your business?

Web Design Questions About the Redesign

– Why do you want a new website?

– Do you have a proposed sitemap prepared?

– In an ideal world, what do you want your website to become?

– What are your specific goals for your new website that will help indicate if your investment is profitable?

– How quickly do you want to achieve these goals?

– Is there anything that you would like to have included in the new website that you lack currently?

– Will your copy need to be reviewed and approved by legal and compliance?

– Will your legal team need to create the privacy policy for the site?

– At the end of this project, how do you qualify it as a success?

Web Design Questions About Competitive Analysis

– Who are your top seven competitors?

– What about these companies makes then stand apart from others?

– What elements of these companies and/or their online activity would you like to model after

in your redesign?

– What do you currently like about your competitor’s websites?

– What do you hate about your competitor’s websites?

– What are some sites that you like the style of, features, and functionality of?

Web Design Questions About Branding

– Do you have brand guidelines?

– If not, do you need help putting this together?

– What are the brand guidelines?

– Are there any color preferences for the new website?

– Do you have the hex codes for your current brand colors?

– Have you created buyer personas?

– If you did; how many do you have and will we need to set up conversion funnels for each persona?

– Do you have a site architecture completed?

– Do certain products and/or services speak to a different types of clients?

– What differentiates your product or service from your competition

– Is there any legacy on your current website?

– Do you currently have duplicate content on your site?

– What types of content will you publish on the site?

– How do plan to market the website once it is launched?

– What are some images that relate to your business?

– Will you be updating and reusing content and/or images from your current website?

– Do you need help creating new visual components for your website?

– What are some visual components that you’d like to add to your website?

– Do you have a tag line?

– What is your elevator pitch?

– Do you have a mission statement?

– What differentiates your company from your competitors?

Web Design Questions Related to Marketing and Advertising

– Do you have a documented content strategy?

– What types of marketing are you currently involved in or practice on a regular basis?

– Why kind of ads will you be running? (Google, Facebook, native, display, search)

– Do you have a current advertising budget?

When it comes to marketing (in general), what are your biggest challenges?

– When it comes to obtaining qualified leads, what are your biggest challenges?

– When it comes to closing leads, what are your biggest challenges?

– Will you be blogging on your website?

– Who will be blogging on your website – in-house writers, blog writing services, or guest bloggers?

– When do you see most customers go to your website?

– Do you currently use marketing automation software?

– Do you create ebooks, white papers, and other resources are placed behind a form?

– Do you send email marketing communications?

Web Design Questions Related to Sales and Lead Generation

– Which marketing tools are integrated with your website (email, CRM, landing pages, automation)?

– Would you like to personalize content so that the content shown is targeted and relevant for different types of visitors?- Which marketing tools are integrated with your website (email, CRM, landing pages, automation)?

– Would you like to personalize content so that the content shown is targeted and relevant for different types of visitors?

– Do you use a CRM to store sales and customer information?

– Are there any short-term or long-term goals that need to be considered in the website redesign?

– What social media elements would you like integrated?

– Do you need a subscription option or other offer?

– What is the target demographic of your website visitors?  Are there specific sectors, industry segments, company sizes, geography that needs to be focused on more than others?

– What types of emails do you send to subscribers, prospects, leads, and customers?

– Do you want automated emails to be triggered by actions customers take on your website?

– Do you want the ability to create, edit, and publish landing pages and site pages?

– Would you like to run predictive lead scoring every few months to automatically determine the properties and weight of each factor to create a lead score?

– Have you performed A/B tests of your landing pages and calls-to-action to increase clickthrough rates?

Lead Generation and Contact Page Questions

– How do you currently track leads on your website?

– How do you want to collect customer information?

– Are you comfortable with having your phone number on your website?

– What is the email address you want on your website?

– Can you speak to your customer experience?

– How does a user become a customer of yours on your current website?

– Do you currently include relevant call-to-actions on content posts?

– Do you collect information from visitors and store this in a CRM or use it to inform marketing efforts?

– What fields do you currently or want to include in forms?

– Do you use call tracking to track online campaigns?

SEO Questions

– Do you need assistance with search engine optimization?

– How do you maintain SEO—ongoing, occasional, or not at all?

– Do you have someone who can review content for SEO best practices, internally?

– How are meta titles and descriptions currently created—manually, with tools, or with automation?

– Do you have Google Analytics 4 (GA4) set up, and do you have access to it?

– Do you have access to Google Search Console or Bing Webmaster Tools?

– Based on what you know right now, what keywords or phrases would “you” use to search for your products and/or service offering?

– What search terms are your competitors targeting?

– Of the words you just listed, which ones would you like to target with the new website?

– Do you have existing content that can support these keywords or phrases?

– Do your existing website and content rank for these phrases?

– What are your top-performing keywords?

– Which site pages rank high in SERPs?

Web Traffic Questions

– What are your most trafficked pages on your website?

– What percentage of visits are from organic sources?

– What percentage of traffic are referrals from other sites?

– Which referral channel gives your website the most traffic?

– What percentage of traffic is from social media sites?

– What percentage of traffic is from email marketing?

– What percentage of traffic is from direct or people who type your URL into the search bar?

– What percentage of traffic is from mobile devices?

– What percentage of your traffic comes from mobile versus desktop devices?

– What sources — social, referral, organic, etc. — generate traffic from mobile and tablet users?

– How many landing pages do you have?

– What are your top-performing landing pages?

– What are your top-performing blog posts?

– How many visits does your site get each month?

– How many page views does your site get each month?

– How many leads do you generate each month?

–  How long do people typically spend on your website?

– What is the bounce rate for your site?

– What is the average amount of sales generated by your site each month?

– What is the page load time of your site?

– How many inbound links are pointing to your current site?

– Is your current site optimized for mobile users?

Reporting Questions

– Do you like data?

– What types of reports and data would you like to receive from our team?

– What reporting format do you prefer (dashboard access, scheduled reviews, async summaries)?

– How would you like to access reports (live dashboards, summaries, or exported files)?

– Would you like the reports to be converted into videos?

Website Functionality Questions (UX and UI)

– Are there specific mobile usability or accessibility considerations we should design for?

– How often will you be updating the content on your site?

– What functional requirements are needed within the new website?

– Is there any specific feature that is needed for your website?

– Do you want users to be able to comment on blog posts and other types of content?

– Do you need to integrate chat features?

– Will you need an internal search engine for your site?

– Do you plan to post audio/video files to the site?

– Do you have a video hosting service or will you be uploading videos to Vimeo or YouTube to embed videos on your site?

– Will you need people to log in on the site either with a username and password or by using social logins?

– Will users need the ability to post product reviews?

– Do you want people to be able to share content from your website?

– Will visitors have to enter credit card information and other personal details on any section of the website?

– Do you plan to sell anything through your website?

Development and Hosting Questions

– Who is your current website host?

– If switching hosting companies, where is your your DNS controlled?

– Do you have any and all logins?

– Hosting

– Domain name

– Website

– Where do you host your site?

– Do you know the current level of hosting you have?

– Do you have or need an SSL certificate?

– Do you have specific accessibility requirements? (Possibilities include, larger text, language conversion, blind-accessible)

– Do you need cookie consent management or privacy compliance features (GDPR, CCPA, or similar)?

– Do you have an existing content management system you prefer or would you like our suggestions on the proper CMS?

Project and Budget Questions

– What is your budget for this project?

– What is your yearly budget for website improvements?

– What kick-off date do you prefer?

– Who all is responsible for reviewing and providing feedback on the site?

– Who will give final approval for the site prior to launch?

– Will you manage the site once it’s completed?

– Will you require training on how to properly maintain the site?

At Owners Magazine, we care deeply about creating an incredible experience for our customers. What better way to get to know our clients than to ask them fun questions? The world of business can be so serious, and with the way our society is becoming, we decided to throw a wrench into your average questions.

DISCLAIMER: These questions don’t work for every company. It all depends on your company culture and how your customers view you.

Get To Know Your Clients Better

– At which store would you like to max-out your credit card?

– If you could have one superpower, what would it be?

– If you could be one character in any movie, Tv show, cartoon, who would you be?

– What movie title describes your life?

– What is your favorite TV show?

– What is your favorite video game?

– If you could choose one Pokemon that relates to your personality, who would it be?

– Do you have any nerdy addictions?

– Have you ever refitted an item, and if so, what did you regift?

– What’s the strangest talent you have?

– Do you have any nicknames?

– Which way does your toilet paper hang on the wall – over or under?

– What is that one song that you’re afraid to admit that you like?

– What are three things still on your bucket list?

– If you could eat one thing for the rest of your life, what would it be?

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What’s the Best Design Agency in Houston?

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TLDR: For scalable, high-volume, high-quality design without hiring hassles, Penji is your best bet. For deeply strategic, narrative branding work, go traditional with Contrast & Co, BB Agency, or ProDesigns.

Did you know design is responsible for 94% of first impressions? That means your design is the welcome mat for your soon-to-be customers.

Are you a startup or agency based in Space City looking to launch your design into the stratosphere? You need a design partner who can match your pace.

1. Penji

Welcome to the future of design. Penji combines the top 2% of design talent and AI tools for on-demand, monthly subscription, unlimited graphic design, illustration, and UI/UX work.

Get a whole team at your fingertips. Get drafts in 24-48 hours without having to hire a team or deal with inconsistent freelance pricing. From a quick social media graphic to a full web mockup, Penji keeps your project on track at all times.

Pros: 

  • Unlimited Requests: Submit as many projects as you want. 
  • Fast Turnaround: Drafts in 24-48 hours. 
  • Cost-Effective: Flat monthly fee, no hidden charges. 
  • Expert Designers: Access to top global talent. 

Cons: 

  • Not Strategy-Focused: Best for execution, not long-term brand strategy.

2. Contrast & Co

If you’re looking for the traditional agency model with a little storytelling flair, Contrast & Co is the way to go. Although they’re based in Annapolis, they are experienced with many Houston clients and are known for building brands based on “radical differentiation.” They don’t just design; they tell stories.

Pros:

  • Strategic Depth: Excellent for complex rebranding and brand positioning.
  • High-End creative: Known for award-winning, narrative-driven visuals.

Cons:

  • Cost: Their premium strategic approach often comes with a higher price tag ($10,000+ minimums).
  • Timeline: Traditional agency models typically have longer turnaround times than on-demand services.

3. BB Agency

BB Agency works with SaaS and tech companies. They build businesses through thorough B2B branding and digital product design. If you are in the B2B tech space, their portfolio speaks for itself—clean, modern work which places UX at its core.

Pros:

  • Tech Focus: Deep expertise in SaaS and B2B sectors.
  • Holistic Approach: They handle everything from branding to development.

Cons:

  • Niche: Their specific focus on tech might not be the right fit for consumer lifestyle brands.
  • Budget: Project costs often range between $50,000 and $200,000.

4. ProDesigns

For businesses needing specific, project-based graphic design services, ProDesigns offers a solid middle ground. They focus heavily on logos, corporate design, and packaging. So if you need something created without a subscription or heavy retainer price, they’re great for local one-off projects.

Pros:

  • Project-Based: Good for one-off needs like a logo or brochure.
  • Affordable: generally more accessible pricing for small businesses compared to large agencies.

Cons:

  • Limited Scalability: Managing high-volume, ongoing design needs can become costly on a per-project basis.
  • Slower Feedback Loops: Revisions may take longer compared to a subscription model.

FAQs

How much does a graphic design agency cost in Houston? 

Agencies in Houston typically charge $100–$175 per hour. Project costs range from $1,000 for small tasks to over $50,000 for full branding. Services like Penji offer a flat monthly rate, often much lower than a single agency project.

What is “design as a service”? 

Design as a service offers a subscription model with a flat monthly fee for as much design work as you need for that monthly fee. Instead of paying per hour or project as normal with an agency, this is a way to ensure predictable budgeting and consistency with your design team.

Credit for cover image: Photo by Mikael Blomkvist on pexels

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