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Read This Before You Deliver Feedback in Your Workplace

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Feedback is one of the most vital things you can do to help your employees grow. When you deliver feedback to employees, they can adjust their behavior and work styles to improve their performance.

Consider this: how can you improve if you don’t know how you’re doing? How can anything be fixed if you don’t know what you’re doing wrong? And if you don’t know whether your work is effective, how can you figure out what you should change or improve?

The problem is that managers and leaders are sometimes clueless on how to deliver feedback effectively, especially if you’re not sure how your feedback should sound or look. Giving feedback to your employees should be done in a way that shows them that you care about their development as individuals and as members of your team. It can also help you strengthen your relationships with one another. 

The best way to make sure you’re giving effective feedback is by being clear about your intentions and following some simple tips:

1. Keep feedback specific and actionable

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Be specific. If you’ve got a lot of comments about one thing, make sure they’re all related to that subject—you don’t want to overwhelm your employee with too much information at once.

Giving examples of how to make adjustments to produce better results is also helpful. For example: “In our last meeting, I asked whether we had any plans for updating our website, and you said yes but didn’t give any details about the kind of changes.” It gives more context to why someone might have answered without realizing what was being asked.

2. Don’t Make it Personal

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When you deliver feedback to your employees, remember that they are human beings; they may not be perfect and may have good intentions when they make mistakes. Avoid making harsh comments no matter the gravity of the wrong action. You might think that a little roughing will push your staff to do better, but studies show that negative feedback rarely leads to employee improvement. 

You should focus on the specific actions or behaviors that led to the outcome you’re discussing, not your employee’s identity or character as a person. Instead of saying, “You didn’t do this,” say something like: “I noticed during our last meeting you did not follow up with me on this project.”

3. Make sure you’re calm when delivering feedback

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Giving feedback in the workplace requires you to be in a mindset that allows you to concentrate on the conversation. It can mean putting it off or even walking away from your desk for a few minutes. If possible, try to avoid giving feedback in front of others unless they are part of the conversation.

When giving negative feedback, please don’t give it in front of anyone who might feel negatively affected by what they hear; instead, wait until later and ensure that everyone has left before delivering any criticism or suggestions. 

4. Be ready to listen

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Most people think that giving feedback is a one-way communication thing, and it’s not. As the one to deliver feedback, you must also be ready to listen to the one receiving feedback as well. Research shows that the more employees feel heard, the more they will likely take your feedback positively. 

Listening means that you are interested in what your employee says and trying to understand their point of view. Don’t interrupt while they’re talking; let them finish their sentence or thought before responding. Never assume what someone else is trying to say by saying something like, “I don’t get it.” Try asking questions instead—you’ll learn so much more from getting clarification from someone else than just guessing at the meaning behind a phrase. 

We hope you learned a few pointers on how to give constructive feedback at work. Here are a few more giving and receiving feedback examples that you can check out and learn from!

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Business

5 Questions To Ask About Financial Sustainability

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When it comes to financial sustainability, you’re going to want to know as much as possible. As the negative effects of climate change exacerbate, financial sectors are (finally) starting to shift their investments toward Environmental, Social, and Governance (ESG) considerations. 

Sustainable finance is the process of taking ESG considerations into account when making viable investments. That means putting money into companies that develop renewable energy, hire and promote employ members of marginalized communities, and infrastructure that will help protect humans in at-risk environments. 

This is a very serious, very complicated issue that we are running out of time to meaningfully tackle. There is also the risk that many of these efforts are performative (see: greenwashing), we have to make sure we are keeping those in power accountable. 

Once again, we bring in our favorite finance expert, Danetha Doe Chief Economist at Clever Real Estate and creator of Money & Mimosas. There is a lot to consider when financing sustainability – and she’s here to break it down in a digestible way. 

Here are 5 questions you should ask when considering financing sustainability, as explained by Danetha Doe. 

Are these investments profitable? Or is this just charity for rich folks to pat themselves on the back?

Imperial College of London’s business school ran a multi-country analysis comparing the returns from each country’s largest fossil fuel and renewable energy stocks over the last 10 years. They found that renewable energy stocks delivered higher returns for both 5 and 10-year time periods. 

Some people such as Kara Swisher and Chamath Palihapitiya think the next trillionaire will be someone that cracks a major problem in green energy. And for better or for worse, Elon is the richest person in the world based primarily on Tesla’s value. 

All this to say, the answer is YES. You can care about the planet and make money at the same time.

Will these investments actually help the environment in tangible ways? How soon?

Broadly, yes, these investments will help – and are helping – the environment in tangible ways. Investing in solar panels, rainwater harvesting, and electric vehicles while divesting from fossil fuels will help to reduce the pollution from power plants. 

The timeline of course correcting the damage that has already been done depends on a lot of factors. addition to investments from individuals, we need governmental bodies, Wall Street, and other parts of the private sector to continue to get on board. 

President Biden’s Inflation Reduction Act includes environmental measures that will go a long way to support climate change efforts. The fashion industry, one of the biggest pollution culprits, has started to place a bigger emphasis on resale which will help to reduce waste. Wall Street has pumped out ESG funds that are more greenwashing than helpful, so we will need to hold them accountable. 

As an individual, the way you choose to spend and invest your money will go a long way because it will force corporations to prioritize sustainability efforts.

Will taxing the wealthiest people their fair share help? Would something like a ban on private jets help?

The short answer is maybe. The corporate tax structure may need to be reviewed, but I’m a bigger fan of adding fees to resource use to cover the externalities and then redistributing those funds to climate change efforts. For example, Kourtney Kardashian exceeded her water allotment budget by 101,000 gallons in June. Instead of increasing her base income tax percentage, maybe there’s a fee of $1,000 for each gallon over the allotment budget. The $101,000,000 fee is then redistributed to technology companies solving the freshwater scarcity crisis. 

Instead of banning private jets, you should have to pay a carbon fee for each ride. These fees might not stop the behavior, but they could finance the changes needed to get us to a greener future.

There are wealthy people who are actively trying to help with climate change efforts. Instead of penalizing all of them with a blanket tax, I suggest adding fees to resource use.

What kind of expenses will we be looking at if we fail to address climate change?

Deloitte’s report shows that inaction will cost the U.S. economy $14.5 trillion by 2070. Utility officials in Illinois estimate the warmer summers could cost locals an additional $11 billion over the next 30 years. By 2040, extreme heat in Arizona could add up to $110 to residents’ electric bills each year, according to the Environmental Defense Fund.

The Federal Reserve Bank of Chicago predicts homeowner’s insurance premiums to rise due to climate change. In fact, some insurers have already stopped covering parts of California deemed too risky because of wildfires

Why me? Why do I have to make these changes? Should it just be the corporations since they’re the ones ruining the world?

This is an all-hands-on-deck scenario. Corporations should be held accountable, but they do respond to your spending and investing decisions. Greenwashing wouldn’t exist if corporations thought no one cared about the environment. At the very least, be selfish and think about the fact that the quality of the environment directly impacts you. The more you do your part, the greater chance you’ll have at being able to enjoy the beautiful outdoors without worrying about fire smoke ruining your lungs or extreme flooding wiping out your island vacation home.

Where Do We Go From Here?

Investing in ESG is critical – but we have to be selective where we divest and relentless in our pursuit to ensure accountability. Further things to consider when financing sustainability are: 

  • Are these ESGs contributing to organizations or projects that counteract environmental harms perpetuated by the company? Or are they arbitrary investments that let them greenwash their reputation/only investments that provide “accreditation” over genuine impact?
  • Are ESGs investing in genuine solutions, or projects that perpetuate inequities and environmental harm?
  • Are companies engaging with ESGs also changing their own practices? Probably not: “They found that the companies in the ESG portfolios had worse compliance record for both labor and environmental rules. They also found that companies added to ESG portfolios did not subsequently improve compliance with labor or environmental regulations.”
    • Also – looking at ESG investments relative to a company’s other investments is imperative.

We send many thanks to Danetha Doe for her expertise in the financial field and her lovely disposition. Be sure to check out Money & Mimosas for other financial tips! 

Big thank you to Molly Blondell for her perspective on sustainable finance as an expert in the field. 

We can solve the climate crisis – we have a lot of work ahead of us. Get involved in your community, start in your neighborhood. Organize a clean-up, press your local officials to get serious about recycling programs, any little thing you can do helps. 

Let’s get to work.

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Lifestyle

Why You Need These 5 Mental Strengths to Achieve Success

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According to psychotherapist and best-selling author Jody Michael, there are five main mental muscles that help us develop our emotional intelligence and resilience to build better interpersonal relationships that allow us to succeed in life. She states that many have mastered these mental strengths, but most people simply aren’t there yet. 

Much like how we exercise to stay physically fit, these mental strengths can be practiced and developed to help us succeed. 

1. Accountability

Many people wrongfully believe that they’ve mastered accountability, but personal responsibility goes far beyond daily menial duties like picking up your kids from school or doing the groceries. Proper accountability can be achieved when you:

  • Own up to your feelings and the circumstances that led to them instead of blaming others. 
  • Fully understand your participation in the events’ results while also being able to determine other potential contributors. 
  •  Have a grasp of what’s yours and hold others to owning up to what’s theirs. 

2. Helpful Beliefs

Beliefs are often thought of as truths but are simple assumptions that can be adjusted. Depending on the lenses you view them with, these beliefs can be examined and challenged to develop new ones. Here are some lenses you can set:

  • Collaborative lens: An inclusive perspective, this approach focuses on the concept that “I win when you win,” allowing everyone to gain insight no matter the result. 
  • Possibility lens: This view allows you to gain perspective by taking a step back, allowing you to see all possible problems, doubts, and obstacles to gain insight and perceive a better outcome. 
  • Opportunity lens: Seeing in this manner allows you to find opportunities no matter your situation.

3. Self-Assessment

Assessing your internal state, such as your self-doubt, the emotions you may feel, and the sensations you are experiencing, is vital to understanding your moods. For example, you may be experiencing a painful headache that is actually being brought on by the fears and anger you are going through. Knowing these self-assessment muscles allows you to determine which combination of experiences you are feeling, which helps you manage and regulate your responses to those triggers. 

4. Holding Multiple Perspectives

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Considering and understanding different perspectives that may not align with yours can help you live a happier life. Many people tend to stand firm on their individual viewpoints, which often leads to disagreement. When you’re not focused on proving yourself right and allowing differences in opinions to exist, you won’t need to enact judgment on who’s right or wrong. Letting go of this black and white mentality and accepting the reality of complexity among ourselves allows us to value our respective endeavors. 

5. Calming Your Physiology

We all must understand that our thoughts can influence our nervous systems, significantly affecting our physical state. We can choose to get wound up over anything easily or develop the ability to calm ourselves instead. By practicing effective techniques such as muscle relaxation and breathing exercises, we can manage and control the triggers that may set us off to be better. 

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Lifestyle

The ONLY 4 Happy Hormones You Need

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The human brain produces four feel-good hormones associated with happiness: Dopamine, Serotonin, Endorphin, and Oxytocin. These innately made chemicals are responsible for many bodily processes, such as triggering your feelings of happiness and helping regulate your mood. 

In our daily lives, there are many stressors that contribute to anxiety and low morale. Knowing how to improve your outlook with simple practices that boost your mood can significantly benefit the way you go on with your day. Specific happy hormones are triggered by certain events or rewards that lead to positive feelings, such as happiness and pleasure. Activities like cooking, reading, exercising, and listening to music are some examples of practices that can help you feel better and enhance your mood.  

Boosting Happy Hormones Naturally

The four hormones responsible for happiness can be specifically activated naturally to provide the boost you might need to face the challenges of your day. Knowing how these hormones work can help you set your feelings and actions towards triggering them. 

Dopamine 

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Identified as the “feel-good” hormone, dopamine plays a huge part in your brain’s motivation and reward systems. It is responsible for pleasure, memory, and learning, which is why it gets activated when you aim to achieve exciting goals. The expectation of claiming a reward once a goal has been achieved triggers dopamine release in our system, providing an extra boost of energy that helps in the effort. 

Drinking coffee and consuming sugar are common ways of increasing dopamine in our system. However, there are simpler ways of conditioning yourself to boost dopamine more naturally. This can be achieved by setting new goals for yourself and taking small achievements every day to fulfilling them can provide you the reward of developing new dopamine pathways that make you happier. 

Whether it’s a professional goal or taking on a new sport or hobby, the practice of taking on challenges and completing goals can help you boost your mood and stay motivated. 

Serotonin

This neurotransmitter regulates your mood and is responsible for your appetite, digestion, sleep, and even bone health. In addition, serotonin is a vital hormone to control anxiety and depression. 

Having belief in your self-worth and the feeling of being confident can trigger your serotonin response. In addition, building a habit of believing in yourself by adapting to something new and conquering new challenges can help build confidence and boost your serotonin. 

Oxytocin

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Oxytocin is responsible for bonding relationships and the feeling of trust. This “love hormone” is also essential for biological activities such as childbirth, breastfeeding, and the development of parent-child bonding. 

Social trust and physical intimacy can trigger your oxytocin response. Emotional connection with who you interact is also crucial to how this hormone is released, which is why developing relationships and trust networks can help you achieve more positive steps. 

Endorphins

Endorphins are your body’s natural pain reliever, which is why they are primarily associated with exercising. These hormones provide pleasure and mitigate pain, allowing you to push through tasks like running or trying to survive without being hampered by injury. 

Doing activities that you love, such as watching a movie or eating your favorite food, can help you release endorphins. Laughter is also a natural way to gain a burst of this hormone. 

And for other stories and news, read more here at Owner’s Mag!

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