Business
CEO Katharine Lau Has The Right ‘Stuf’
You wouldn’t necessarily know it if you saw it, but there are many underutilized spaces all across American cities. Natural entrepreneur Katharine Lau certainly noticed.
“I spent my entire career in commercial real estate. And over the years, I’ve become obsessed with underutilized real estate.
“It just seemed wasteful to me that someone built or bought this building and there’s all this space underneath that’s really not being utilized.”
Someone had to do something about these spaces. Why not Lau?
“It wasn’t until I had this spring cleaning and I needed self-storage, and I was trying to rent a unit where I was like, ‘Wow, this sucks.” Like, ‘This is awful. It’s far away. It’s sketchy.’
“There’s all this real estate in my neighborhood around the corner, and people need better storage solutions that are easy to access and just a better experience overall.”
So Lau co-founded Stuf, a next-generation self-storage company. Stuf partners with real estate companies and building owners to take these underutilized spaces and monetize them as tech-enabled storage spaces
A Place To Keep Your ‘Stuf’
Have you seen some of “Big Storage?” Companies like Public Storage and U-Haul have large spaces. No one is saying that self-storage had to be cute, but it can certainly be more inviting and modern.
Stuf makes self-storage ridiculously convenient. You download their app, book your space, drop your “stuf” off, and go about your business.
“We don’t have a single on-site employee. Everything is done through our laptops or our phones.
“Our customers, rather than needing a key, or needing a pin pad, or anything like that, one click on their phone and they’re in the space.
“On the operational side, we have eyes in the space so we know what’s going on. We have sensors, security cameras, access control.
“So, that even though we’re not there, we’re there. We secure items and make sure customers have a good experience.”
Movin’ and Groovin’
Not many people walk by a vacant lot and see its potential. It takes a certain mindset to look at nothing and see something. The “entrepreneurial spirit” has always existed in Lau’s world since childhood.
“I was always curious about [entreprenurship]. I joined large companies – stable, very bureaucratic companies coming out of college. That was a good experience, but it was just so slow-moving, and things didn’t really change day-to-day.
“That was pretty frustrating. It wasn’t until I joined a startup where I was like wow, wow. We can actually move and groove, and get creative, try new ideas.
“That really opened my eyes.”
Lau had found her future and hit the ground running. You can hear her passion in how she describes the work.
“I really like figuring out new things for the first time – finding the vendors, learning how to design it, learning what customers care about. I think that really puts me in a good position as the CEO and founder of a startup to be pioneering those new ideas.”
Of course, as with any new business, there were a couple of humps and bumps here and there. How you handle these challenges shows what kind of leader you are.
“This is the first time that I’ve had to really engage consumers, understand their psychology, understand what they care about when they’re looking for self-storage.
“If we’re now selling to and serving consumers, how is the marketing different? How do we operate differently? How do we set up the legal structure of the business in a way that makes sense? So so many things to account for simply because we’re serving a new stakeholder.”
While a CEO has to wear many hats for many situations, a great CEO knows their best strengths are relying on their team.
“Obviously you’re looking for skill sets, experiences that can really elevate your company, or make you go faster, do more.
“What I really look for when I’m meeting people or interviewing candidates is are they going the extra mile? Do they just answer the questions I ask or did they show not tell. Did they care enough to do a reverse reference check on the company? Is this a big decision for them that they care about? Because it goes both ways.”
“I want to say every team member or every person on our team has gone the extra mile or went the extra mile during the interview process, and so it means they’re going to do more than just their job.”
Stuf has been able to grow, not just under Lau’s leadership, but because of how her leadership has inspired better work from her team.
“There’s one person on our team who is always really, really creative with ideas. So if we’re faced with a delay or something like it’s going over budget, he has five different things, five different ideas. He gets so excited about that.
“I felt like his energy, I wanted to pull that out and bring that to the rest of the team so that they could approach the problem in a similar way.”
Paying It Forward
Given that Lau is an Asian-American woman in a white male-dominated industry (and country), she’s under a specific kind of pressure. She doesn’t just have to succeed because it’s a life requirement, she also has to succeed for the sake of Asian-American women everywhere. It’s an unfair burden, but a burden nonetheless.
“It’s so top of mind for me. Because of that, I don’t take business decisions lightly. I don’t overspend. We run a pretty lean operation, but we can do a lot with very little.
“I think the way I grew up, how I was raised really colors every part of this business operation because it’s so much of who I am.”
Lau doesn’t just take her success and run with it, she gives back.
“I’ve been a mentor. Or I’ve been mentored by many people throughout my career. I think mentorship is really important. I was a mentor for Apex for Youth for three years, and then after that was co-chair of the associate board.
“[Apex] is a mentorship program that serves underprivileged Asian-American, Asian and immigrant youth in New York City. So, I’m giving back to exactly the same cause that affected my parents. They were immigrants and had to learn how to live in America.
“I just think giving back, creating opportunities, having a team myself of two-thirds diverse people, show women or people of color that those are the ways I use my platform to give back and to make a change.”
Lau has been active in Apex for a long time. It’s a mentorship program for Asian-American youth but is open to all immigrants.
“The programs are really about everything from college preparation to how to adapt to and assimilate into American culture and succeed.
“There are a lot of things stacked against immigrant children. The way that standardized test questions are designed, the way that schoolyard communication and bullying can really affect children.
“So, the programs are really about preparing students for all types of situations, both personal and professional.”
Lau also finds the motivation to set a rewarding example in her own personal life.
“I’m seeing that now with my own daughter, how we mold and shape young people. So that’s really rewarding, and I hope I’m offering the same type of mentorship to people on my team, other young women that I know.”
“I hope through actions, I hope through the relationships I’ve cultivated and seeing those around me become successful because of a little bit of help from me, I think that’s what I’m going to be most proud of, or I hope she would be most proud of.”
Sexy Self-Storage
When you imagine the next big CEO you’d likely picture someone developing metaverse tech or artificial intelligence. You would not necessarily expect a woman in self-storage.
“I think self-storage has never received a lot of attention because it’s not sexy or cool. But it serves one in 10 Americans, and it’s a really creative way to extend the boundaries of home and work.”
Lau’s passion for entrepreneurship, problem-solving, and exploring a new industry is so clear in her descriptions of the work.
“I really love hearing the customer feedback, good and bad. Because I feel like initially when you design the business [you think] this offering or this solution serves this type of customer.
“But what you quickly find is maybe what you initially thought in your original hypothesis isn’t true.
“An example of that is I thought Stuff would really serve consumers first and foremost, so people who are moving, who need an extra closet.
“What I quickly learned was that there are tons of small businesses or even large businesses out there who need storage, and we’ve changed the way we’ve operated because of that.”
Katharine Lau and her success with Stuf surely inspire the next generation of CEOs and entrepreneurs.
“My initial advice to a young entrepreneur would really be to get a little bit of experience under your belt before you go out on your own and invest money, invest time, and invest energy.
“I think, at least personally, I’ve gained a lot from the experiences at even larger companies, at startups. And that took time. Had I tried to do this at 22 right out of college, I really don’t think I would be successful.”
Stuf was listed on FastCompany’s 10 Most Innovative Urban Development Companies in 2022. You can expect to see and hear a lot more from Katharine Lau as she passionately and effectively champions the entrepreneurial spirit while giving back to a community that has shared so much with her.
If you need inspiration for getting out and starting your own company, look no further than Katharine Lau. She’s got the right ‘Stuf.”
TLDR: For scalable, high-volume, high-quality design without hiring hassles, Penji is your best bet. For deeply strategic, narrative branding work, go traditional with Contrast & Co, BB Agency, or ProDesigns.
Did you know design is responsible for 94% of first impressions? That means your design is the welcome mat for your soon-to-be customers.
Are you a startup or agency based in Space City looking to launch your design into the stratosphere? You need a design partner who can match your pace.
1. Penji
Welcome to the future of design. Penji combines the top 2% of design talent and AI tools for on-demand, monthly subscription, unlimited graphic design, illustration, and UI/UX work.
Get a whole team at your fingertips. Get drafts in 24-48 hours without having to hire a team or deal with inconsistent freelance pricing. From a quick social media graphic to a full web mockup, Penji keeps your project on track at all times.
Pros:
- Unlimited Requests: Submit as many projects as you want.
- Fast Turnaround: Drafts in 24-48 hours.
- Cost-Effective: Flat monthly fee, no hidden charges.
- Expert Designers: Access to top global talent.
Cons:
- Not Strategy-Focused: Best for execution, not long-term brand strategy.
2. Contrast & Co
If you’re looking for the traditional agency model with a little storytelling flair, Contrast & Co is the way to go. Although they’re based in Annapolis, they are experienced with many Houston clients and are known for building brands based on “radical differentiation.” They don’t just design; they tell stories.
Pros:
- Strategic Depth: Excellent for complex rebranding and brand positioning.
- High-End creative: Known for award-winning, narrative-driven visuals.
Cons:
- Cost: Their premium strategic approach often comes with a higher price tag ($10,000+ minimums).
- Timeline: Traditional agency models typically have longer turnaround times than on-demand services.
3. BB Agency
BB Agency works with SaaS and tech companies. They build businesses through thorough B2B branding and digital product design. If you are in the B2B tech space, their portfolio speaks for itself—clean, modern work which places UX at its core.
Pros:
- Tech Focus: Deep expertise in SaaS and B2B sectors.
- Holistic Approach: They handle everything from branding to development.
Cons:
- Niche: Their specific focus on tech might not be the right fit for consumer lifestyle brands.
- Budget: Project costs often range between $50,000 and $200,000.
4. ProDesigns
For businesses needing specific, project-based graphic design services, ProDesigns offers a solid middle ground. They focus heavily on logos, corporate design, and packaging. So if you need something created without a subscription or heavy retainer price, they’re great for local one-off projects.
Pros:
- Project-Based: Good for one-off needs like a logo or brochure.
- Affordable: generally more accessible pricing for small businesses compared to large agencies.
Cons:
- Limited Scalability: Managing high-volume, ongoing design needs can become costly on a per-project basis.
- Slower Feedback Loops: Revisions may take longer compared to a subscription model.
FAQs
How much does a graphic design agency cost in Houston?
Agencies in Houston typically charge $100–$175 per hour. Project costs range from $1,000 for small tasks to over $50,000 for full branding. Services like Penji offer a flat monthly rate, often much lower than a single agency project.
What is “design as a service”?
Design as a service offers a subscription model with a flat monthly fee for as much design work as you need for that monthly fee. Instead of paying per hour or project as normal with an agency, this is a way to ensure predictable budgeting and consistency with your design team.
Credit for cover image: Photo by Mikael Blomkvist on pexels
In today’s world, digital advertising is the most effective and efficient way to reach potential customers. Facebook advertising, in particular, has become a crucial tool for marketers to promote their brands, engage with their target audience, and generate a high return on investment (ROI). To stand out from the crowd, it’s crucial to implement the most effective actions. For this year, here are our recommendations for the top 10 Facebook ads strategy ideas you need to try:
1. Create Relevant Content
Topping our list is creating relevant content as one of the most effective Facebook ads and marketing strategy. Content tailored to your audience’s interests and needs increases engagement and builds brand awareness. This approach has been effective for years and will continue because it focuses on building a relationship between you and your audience.
Moreover, with the rise of ad-blocking software and decreasing attention spans, creating relevant content is more critical than ever. Creating informative, engaging, and valuable content for the audience ensures businesses that their ads are seen and welcomed by the audience.
2. Create Short-Form Video Ads (Reels & Stories)
Over the past few years, we’ve seen the shift to vertical, sound-on, mobile-first consumption across Facebook and Instagram. That said, it’s best to adapt your Facebook ads to align with this shift, using Reels ads, Stories ads, and vertical in-feed videos.
To make a high-performing short video ad, include a hook in the first three seconds and use captions for sound-off viewers. It’s also a good idea to create native-looking content and have a clear CTA.
3. Personalize Your Facebook Ads
Creating personalized ads on Facebook is an effective strategy because they’re more targeted and relevant to your audience. Businesses can use data from user behavior and interests to provide content that resonates with their audience, leading to higher engagement and conversions.
Plus, personalized ads can help you build trust and brand loyalty by showing you understand and care about your audience’s needs and preferences. This approach helps establish a stronger connection with the audience, leading to increased advocacy and customer loyalty.
You can also explore Advantage+ automated creative, which now personalizes ads using AI.
4. Use Facebook Custom Audiences
Facebook Custom Audiences are essential in a effective Facebook ads strategy in 2026. However, there have been changes in the way they’re used and optimized. Today, Meta’s AI now does much of the heavy lifting.
With Advantage+ targeting, users can start with broad audience signals and allow Meta’s system to automatically expand reach based on real-time performance data.
5. Join the Facebook Video Ad Bandwagon
According to statistics, Facebook videos have 8 billion daily views. This is an excellent Facebook ads strategy idea as they are more engaging than static ads, capturing the audience’s attention and creating an emotional connection. Facebook’s autoplay feature ensures that the video will be seen, making it an effective way to increase brand awareness and drive sales.
Facebook recommends keeping video ads short and adding captions, as these ads increase view time by an average of 12%, making it a more effective strategy.
6. Consider Creating Facebook Custom Landing Pages
Another highly recommended Facebook ads strategy idea is to create a custom landing page. This means having a specific page for people to visit when they click on your ad instead of just using your website. Using a custom landing page makes it easier for people to take the action you want, like signing up for your email list.
It also ensures they don’t get confused or distracted by other information on your website. So, if you want more people to take action on your ad, a custom landing page is the way to go!
7. Always Think High-Quality
Having a broad reach of audiences, Facebook is also rife with advertisers, making differentiation a challenge. To work around this, you must always strive to create high-quality ads. Invest in producing the finest Facebook ads you can, as these will make your business look more professional and trustworthy. This, in turn, can increase engagement and conversions.
They also make your brand look better overall, leading to better brand recognition and customer loyalty. Ultimately, investing in high-quality ads can pay off with better results and a higher return on investment (ROI) for your Facebook advertising efforts.
8. Familiarize Yourself with Lookalike Audiences
Knowing about Facebook Lookalike Audiences is essential for creating effective Facebook ad strategies because it allows you to reach a larger yet similar audience to your existing customers. With Lookalike Audiences, Facebook will use its data to find people similar to your current customers based on their interests, behavior, and demographics.
This allows you to create more targeted and relevant ads for a group of people who are more likely to be interested in your products or services, leading to higher conversion rates and better return on ad spend.
9. Be a Facebook Remarketing Expert
Learning about the ins and outs of Facebook remarketing is crucial because it allows you to target people who have already shown an interest in your brand, reminding them of your business and increase conversions.
With Facebook’s remarketing tools, you can track potential customers’ behavior and customize your ad strategy accordingly, reaching those most likely to convert. By mastering Facebook remarketing, you can boost your advertising efforts and maximize your return on investment.
10. Hold Contests and Giveaways
Contests and giveaways on Facebook have always been a great way to increase brand awareness, engagement, and lead generation. It encourages people to interact with your brand and share your content. They can also create a sense of urgency and excitement, driving more conversions and sales while providing valuable customer data and insights.
Holding contests and giveaways can help your business achieve short-term and long-term marketing goals. You can also explore shoppable events, live commerce promotions, and lead ad optimizations to enrich your campaigns.
Final Thoughts
To maximize your ROI in 2026, try implementing the top 10 Facebook ad strategies outlined in this guide. Standing out from the competition, engaging your target audience, and continuously improving your results, Facebook advertising can be a powerful tool for growing your business. It’s also a great idea to exp[lore Meta’s AI, which now helps automate creative, targeting, and placements.
Famous for its vibrant food scene, booming tech hub, and live music, Austin, Texas, also holds some of the best design agencies in the nation. For the coming year, you might want to work with the following agencies to boost your business:
Penji
Known for its unlimited graphic design services, Penji tops this list of the best agencies in Austin. Its key services include branding visuals, infographics, social media graphics, custom illustrations, UI and UX design, and more. You can send requests for more than 120 design categories, all for a flat monthly rate. And the best part is its unlimited revisions feature, allowing you to get the exact designs you need without paying extra.
Pushstart Creative
A multidisciplinary design agency, Pushstart Creative specializes in product and industrial design, user experience, research, and strategy. It has worked across various industries, most notably consumer and commercial IoT, consumer electronics, sports, and health and fitness.
Frank & Victor
Reflecting Austin’s creative spirit, Frank & Victor helps businesses resonate more deeply with their audiences. It promises to create branding and identity systems, strategic logo designs, UI/UX designs, and more, with premium quality designs and attention to detail.
Big Gorilla
With a focus on branding and identity design, web design and development, and marketing strategy, Big Gorilla is a highly recommended creative design agency for businesses in Austin. It also offers photography, video, art direction, packaging design, and a wide range of marketing and communications services.
Fahrenheit Marketing
Founded in 2008, Fahrenheit Marketing is a full-service agency that offers both creative design and marketing strategy. Proudly based in Austin, Texas, it offers web development, UX/UI design, SEO, PPC, and ecommerce services. In addition to these, they sell products from Offline Order Importer, HubSpot, Klaviyo, SharpSpring, and many others.
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