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The Secret Weapon Agencies Don’t Want You to Know About

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Your brand is a force to be reckoned with, but every time you need a new design—whether it’s for your website, social media posts, marketing materials, ads, etc.—you hit a wall. Maybe you’ve tried hiring freelancers, only to find that they’re unreliable, missing deadlines, or delivering work that’s just not up to your standards. Or you turn to design agencies and end up spending a fortune on designs that don’t even capture the essence of your brand.

Sound familiar?

Then there’s the option of doing it all in-house, but let’s be honest—your team is already stretched thin, or maybe this design work just isn’t their forte. Instead of focusing on growing your business, you’re bogged down with revisions, design miscommunications, and never-ending back-and-forths with both designers and clients (each of whom probably blame the other). It’s frustrating, time-consuming, and worst of all, it’s keeping your brand/your clients’ brands from looking their best.

If this is you, you’re not the only one. Let’s take a minute to explore why this is happening.

Where Modern Brands Get Stuck

You’d think that in today’s highly connected business world, getting top-notch design work done would be easy enough. But the reality is far from it. The sheer number of options out there is overwhelming—do you go with a freelancer, an agency, or build your own in-house team? Each path comes with its own set of challenges, and none of them are as straightforward as they seem. Just because there’s quantity doesn’t mean there’s quality.

Basically, more options = more complexity. And more complexity = less efficiency.

Finding a freelancer might seem like an easy, budget-friendly option, but how do you really know if they’re any good? There’s no easy way to vet them before hiring, and many have little to no experience in handling complex projects. Even if you do manage to find a talented designer, coordinating with them remotely can turn into a logistical nightmare.

On the other hand, if you have a solid in-house team, managing the design process becomes a full-time job in itself. Whether it’s developing a website, creating a mobile app, or launching a new marketing campaign, every detail needs to be just right. The more your company grows, the more complex your design needs become, and suddenly, you’re drowning in work—too many projects, too many people to manage, and no streamlined way to keep everything on-brand and on-schedule for each client.

When hiring full-time designers or even just popular freelancers, costs can rack up quickly. Before you know it, you’re paying multiple salaries just to get the bare minimum of what you need from a design team.

Running an agency today is complicated. So it’s 100% forgivable to need outside support.

Enter: Your Night & Shining Armor, Penji

Penji is a graphic design service that runs on a subscription model, offering unlimited design projects for a flat monthly fee. Founded in 2017, Penji is tailored for businesses and agencies that need ongoing graphic design support without the traditional constraints of per-project fees or design contests. Unlike other creative platforms, Penji assigns a dedicated designer from their talent pool to each project, allowing for personalized service and continuous collaboration. Brands get a range of design services including branding materials, ads social posts, websites, apps, custom illustrations, presentations, and more.

You might think opting for a whole design team would break the bank, but it’s actually far more affordable than hiring a full-time designer (yes, we did the math). By subscribing to an unlimited design service, you not only cut costs dramatically but also avoid the endless task of sorting through freelancers who might not meet your expectations.

With this approach, you can finally say goodbye to:

  • The frustrating cycle of hiring and firing designers year-round
  • Missing critical deadlines because the work wasn’t delivered on time
  • A disjointed brand identity that doesn’t represent your vision
  • Accepting mediocre designs that feel rushed and uninspired
  • Overburdening your in-house team with more design tasks than they can handle

How the Process Works

  1. Start a Design Project: The process begins when you create a design project by filling out a straightforward form. This form includes details about your design needs and allows you to attach relevant files. Penji encourages you to provide comprehensive information to ensure that the assigned designer has a clear understanding of your requirements.
  2. Get Assigned a Designer: Once your project is submitted, Penji matches you with a designer who they believe is best suited for your project. This designer will be your point of contact, and you can communicate directly with them throughout the process. The initial draft of your design is delivered within 24 to 48 hours.
  3. Review/Request Revisions: After receiving the first draft, you have the opportunity to review it and request revisions if needed. Penji’s approach ensures that you’re completely satisfied with the final product before it’s considered finished.
  4. Want to see how it works? Check out a free live demo.

Choosing a Design Package

All the packages are laid out with monthly, quarterly, and yearly pricing. Starting at $499 per month for the Starter plan, you’ll be able to make unlimited graphic design requests with a 24-48 hour turnaround (Keep in mind, more complex projects like websites will take longer). If your design needs grow, you’ll have the Marketer and Agency packages to choose from.

What’s the Turnaround Time?

When using this design tool, you can typically expect to receive at least one draft by the next day. In fact, many users are pleasantly surprised to find three drafts ready for review within 24 hours. For comparison, most freelancers and design firms often take several days just to submit a single draft.

What’s impressive is the quality of the designs, especially considering the quick turnaround. This is largely because each project is handled by a different designer, giving you the advantage of having a virtual design team working on your requests simultaneously.

Using the Built-in Revision Tool

Penji has a built-in revision tool that lets you click anywhere on the design to leave a revision. It’s useful as it enables you to pinpoint what you want to change.

Even with the initial drafts being strong, you might still need some revisions. Typically, these revisions are turned around the same day or by the next day, depending on their complexity. For more involved revisions, you might be told it will take up to 24 hours, which is still a relatively quick process compared to other design services. One thing to note is that while the platform is efficient, it doesn’t offer real-time chat with your designer.

Designer Swap

You may not always see eye-to-eye with a particular designer. If their take on a project just doesn’t feel right and you’ve tried revisions, Penji allows you to try a different designer at no cost (and no awkwardness).

Is Penji Right for You?

Penji is a robust solution for brands that require a steady stream of design work. Its subscription-based model, fast turnaround times, and the advantage of working with a dedicated designer make it a compelling choice for those who value efficiency and consistency in their design projects. However, the service may not be ideal for those who only need occasional design work or are seeking a broader range of creative services (eg. 3D animation).

If you’re tired of having a design workflow that’s not efficient enough, Penji offers an opportunity to simplify and get tailored support from a pro design team year-round.

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3 Comments

3 Comments

  1. Priya nallathambi

    April 22, 2021 at 2:59 am

    We would like to add our product too. Please let us know your process.

  2. Elena Wilson

    January 28, 2022 at 6:33 am

    This was the kind of thing I was searching for, truly accommodating, and incredible work done. Continue to share incredible substance like this.

  3. Kathleen Peterson

    September 29, 2022 at 4:21 pm

    Penji is a great choice for businesses that need reliable and affordable graphic design services.

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Business

Wally Amos: From Cookie Mogul to Life’s Tough Lessons

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We’ve all seen it before: the tale of the gauzy self-made business entrepreneur swept into fame and wealth, touting a name for themselves, only for it all to come crashing down suddenly. In their joyride, the protagonist figure realizes that beneath the world of dizzy glitters, there’s a saddened space of existence reality awaiting, of gaping shadows where life isn’t as pleasing as it seems to be. 

Experiencing poverty is, without a doubt, a challenging feat in itself. Being born into it, experiencing success, fame, then losing it all and falling back into poverty is what must be especially difficult. Where the majority see this cliche in fiction or television, some are unfortunate enough to experience it firsthand.

This is the story of Wally Amos, of the Famous Amos fame.

Who is “Famous” Amos?

wally amos
Photo credit: Famous Amos

When it comes to feelings about Famous Amos, I imagine people typically fall into one of three groups:

The first group—being made up of mostly young people (probably; I’ve no data)— has zero knowledge of the brand at all. If the name doesn’t conjure visions of second-rate vending machine options (D4 at best), then you’re likely in this group. 

The second group knows of Famous Amos and is familiar with its underwhelming status as a dollar store checkout counter snack food. Reasonable.

But the third group has a different view of the matter. A much more romantic take on the treat. Because this group remembers Famous Amos as a mouthwatering gourmet delicacy. A top-shelf cookie purveyor with an outspoken, charismatic owner in Wally Amos.

Why such a harsh disparity? How can a company less than 50 years old have such contradicting reputations among different generations?

There was a time, just a few decades ago, when Amos was a household name. A successful brand with big-name celebrity investors, upscale distribution, and a first-year total sales revenue of $300,000. 

But by the mid-80s, the brand was hemorrhaging money. Amos would lose his house and eventually sell a majority stake of the company. Many people were left to wonder: How did one of the most successful snack companies of the last decade so quickly decay into financial shambles?

How did Amos find himself on the butt-end of a bad break? 

These are interesting questions, and sure to be answered. But first, it’s worth understanding Famous Amos’ rise to popularity, understanding what made this gourmet cookie company so successful, so, well— I’m not gonna say it, I am not going tofamous.

Wally Amos’ Rise to Fame

wally amos
Photo credit: Tatler

Wally Amos came from a classically humble upbringing, born in 1936 in Tallahassee, Florida, to poor, illiterate parents. At age 12, he moved to New York to live with his Aunt Della. It was here that he learned of the famous recipe. (More on this in a bit.)

Amos, who dropped out of high school, would receive his G.E.D. after joining the Air Force. Returning to New York as a mature, educated man, he found work in the William Morris Agency, a Hollywood-based talent agency once considered “the best in show business.” 

He began in the mailroom, eventually working his way up to becoming the first black talent agent in the entertainment industry. 

This was more than just a side-quest for an aspiring baker; Amos now headed the rock’n’roll department at William Morris, where he signed Simon and Garfunkel and worked with Motown legends like Diana Ross, Sam Cooke, and Dionne Warwick. 

It was only after growing disillusioned with the industry that Amos sought refuge in his aunt’s baking once more. 

Wally’s son, Shawn Amos, said:

“Cookies were a hobby to relieve stress.”

It wasn’t long before the cookies took the main stage. 

Amos told The New York Times in 1975:

“I’d go to meetings with the record company or movie people and bring along some cookies, and pretty soon everybody was asking for them.”

Amos’s connection with the entertainment business helped his business aspirations tremendously. He received significant contributions from industry stars Marvin Gaye and Helen Reddy, who gave Amos $25,000 for his new venture. 

In 1975, Amos launched his first brick-and-mortar location. 7181 Sunset Blvd. in Los Angeles. 

And it was a big deal. The grand opening was a star-studded gala attended by 1,500 people. 

Success was sudden. After selling $300,000 worth of cookies in its first year, the brand continued to climb in popularity. By 1982, Famous Amos was making $12 million in yearly revenue. 

Famous Amos’s success was the result of exploiting a hole in the market. In the mid-70s, the grocery store shelves were loaded with preservative-dependent snack options. Amos carved out a lucrative niche by marketing the product as a gourmet, zero-preservative, craft-made cookie. A risk well rewarded.

From “What’s Going On?” to “What’s Going On???”

wall amos
Photo credit: NPR

With any great market advancement, a plethora of eager competitors emerge. And shortly after arriving on the scene, Famous Amos was met with rival brands like Mrs. Fields, and new, upmarket product lines from Nabisco and Duncan Hines. 

Combining these market competitors and Amos’s inability to keep up with his success led to the first cracks in the business. By 1985, Famous Amos reported a $300,000 loss on sales of $10 million.

Later that year, Amos officially gave up the reigns of his company, selling a majority stake to Bass Brothers Enterprises for $1.1 million.

Two years later, the new owners upended the recipe entirely, adding preservatives and shelf-stable ingredients. Famous Amos was rebranding as an affordable brand. It wasn’t entirely unexpected; such mission-statement-defying practices are common for newly bought companies, but the decision prompted original owner Wally Amos to depart. 

In 1992, President Baking Company bought Famous Amos for $61 million—more than 55 times what Wally Amos sold his controlling stake for just a few years earlier. 

Amos wasn’t through with the cookie business, however. Later in 1992, he launched his new venture…

And was promptly sued. 

Turns out: the latest Amos product— Wally Amos Presents Hazelnut Cookies— stood in direct violation of the contract he had signed years prior when selling his first business. The one that expressly prohibited Amos from using his own name and likeness in the selling of any product.

Undeterred, he changed the name of his company, operating instead as Uncle Nonamé. Boldness had treated him well in the past— and I think it’s an undeniably ballsy way to approach being sued over your own identity— but the market operates in mysterious ways. In 1996, Uncle Nonamé filed for bankruptcy. 

What Became of Wally Amos?

wally amos
Photo credit: Black Enterprise

By 1999, Amos was in talks with Keebler, the new owner of Famous Amos. An agreement had been reached: Wally Amos would become a paid spokesperson for the brand under the condition that they craft the recipe closer to the original. 

And it feels like a solid ending to the story. The sweet embrace of a father and son after a long, arduous journey, complete with lawsuits, bankruptcies, and foreclosure. Ending up together would be fitting— if a bit too good to be true.

“It was bittersweet,”

says his son, Shawn Amos.

“He was happy to be back in the center of the brand he started, but he also had a hard time accepting the fact that at the end of the day, he was just a paid spokesperson.”

The feeling of being alienated from one’s own brainchild eventually led to a short-lived reunion between Amos and the brand that bears his name. 

After leaving once and for all, Amos pivoted to making muffins with Uncle Wally’s Muffin Co., opening a bake shop in Hawai’i.

Amos wrote multiple books about his experience over the years, including Power In You, Man With No Name: Turn Lemons into Lemonade, and The Famous Amos Story: The Face That Launched 1,000 Chips. He has also been a vigorous advocate for literacy and was granted a National Literacy Honors Award by President George H.W. Bush.

At age 80, Amos appeared on the hit television show, Shark Tank, pitching another new business, “The Cookie Kahuna”. The business ultimately failed.

In 2017, he launched a GoFundMe, announcing he was struggling to pay for food, gas, and rent.

No longer famous, Wally Amos continues on with his baking and entrepreneurial spirit. His life is a statement of hard work and resilience, but also a cautionary tale about success, hubris, and the risks we make along the way.

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What’s an MLM? How Does It Work and Why Is It Controversial?

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Browsing Reddit has become a recent pastime because of a few hilarious and scandalous stories about people promoting MLMs. Then, going through YouTube offered me the same thing: the rise of terrible business practices of multi-level marketing companies. 

While entertaining, I cannot help but feel a sense of sadness for these people who are swept up in these cult-like networks. I went to find out more and see what an MLM is exactly and why many are sacrificing their livelihoods for it.

The Structure

what's an MLM?

If you’ve been online within the past decade, there’s a good chance you’ve heard of the term “MLM.” However, you might not know exactly what it means. Well, I’ll put things into perspective for you. If you ever encountered cryptic Facebook or Instagram message asking you to buy some products, host a party, or join some kind of “exclusive” business, then you’ve had a firsthand encounter with an MLM. Congrats… I guess. 

These messages, creatively nicknamed “hunbots,” are often sent by friends, family, or other mutuals. And if you got an iffy feeling while reading them, that’s because these users are caught up in a very common marketing scam. As mentioned before, the term “MLM” is an acronym that stands for Multi-level Marketing. You may also know it as network marketing or a pyramid scheme.

Well-known MLM companies include LuLaRoe, Mary Kay, Avon, Amway, and Herbalife. (And there’s more where that came from, unfortunately)

The Pyramid

what's an MLM?
From talentedladiesclub.com

I really like the use of the term “pyramid scheme” because when you look at the structure of these companies, they follow or format that is shaped like a pyramid. The higher-ups at the top are comprised of a very small number of people. Meanwhile, there’s a sh*tton of struggling workers at the bottom, all with lost Investments and broken promises.

Let’s say there’s one businessman at the very top of this pyramid. As the head of the company, he hires two more employees under him. These employees must pay an entry fee in order to join the company. Afterward, they are given products to sell, and some of the proceeds go to the big boss. These other two employees hire their own employees to work under them. Same deal; the employees on the third level show the products, and most of that money makes its way up to the one at the top. The cycle goes on and on and on to form a pyramid. 

The Typical Experience

what's an MLM?

So, how does this work from the average MLM employee’s perspective? Put yourself in the shoes of someone who just got sucked into an MLM. I know, it’s terribly cringeworthy, but bear with me. 

So, you’re a new recruit. You must pay an entry fee to join this exclusive establishment. The cost may vary, but usually, the more you pay, the more benefits you receive.

You’ll then be given products to sell. You may have to pay a fee to get these products into your hands. You might have to sell them at a higher cost than their unit price. But here’s the deal: more emphasis is placed on the action of recruiting more members. You will get paid in commission for every new member that you recruit. And guess what they will do with new members? They’ll be asked to pay entry fees just like you, and go on to try to recruit new members themselves. The way the system works is that it benefits only the higher-ups and early recruits. Hence, they call it an MLM. It’s got multiple levels, and the higher up you go, the more you’ll benefit at others’ expense.

What these companies won’t tell you is that new members are their main source of income. When new recruits run low, that’s when the company starts crumbling down. And once that company crumbles, the early recruits and CEOs collect their money, while regular employees are left broke. 

The Manipulation

what's an MLM?

To most people, spotting these MLM companies is pretty easy. A job offer that charges entry fees, has a vague company set-up, or has no adequate interview process is naturally going to raise some alarm bells. So, you might be wondering: how the hell do people fall for these things?? Aren’t they obvious scams?

In truth, it’s not obvious to many demographics. And if you happen to get swept up in an MLM, it’s really hard to get out. Unfortunately, the only reason these businesses still exist is that people keep falling for them. 

Strategies

what's an MLM?

There are three strategies that MLMs use when recruiting people;

  • Targeting certain demographics
  • Using charisma and big promises
  • Giving people a sense of belonging

Let’s circle back to the “hunbots.” Ever wonder why those MLM messages will often use this upbeat “girl boss” language? Well, that’s because most of these companies are created to appeal to young college girls and middle-aged women. Young adults sometimes don’t have enough life experience to notice when they’re being scammed. Meanwhile, some older people don’t have enough tech-savviness to notice online ploys. Many women enjoy the idea of becoming their own boss and achieving a sense of empowerment.

Of course, many men fall for this as well. Normal jobs can be sucky. Sometimes you just wanna make easy money on your own schedule. Especially when the companies in question promise big returns while working on your own schedule. MLMs will often have spokespeople who can convince you to care about their cheap leggings or mediocre supplements.

Once they get reeled into the business, MLMs will host social events that provide a personal connection to other employees and higher-ups. They’ll start to form a bond with these people, until they become almost like a family. Remember that job you wanted to quit and knew you should quit, but the people were so nice that you just…had a hard time? Well,  it’s that time 1000,  because by this point, you’ve already invested so much money and time into them. 

I’ve read so many horror stories of people losing their cars, their houses, their kids, all in the name of some cheap makeup products.

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Loom Review: Features, Use Cases, and How It Stacks Up Against Zoom

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Are you tired of keeping up with long email chains or trying to sync everyone in the team for a live call? If you answered yes, then Loom could be an efficient tool for you. In this Loom review, we’ll unpack how you can use Loom to explain complex ideas, give feedback, or walk someone through a task without going on a live call.

We’ll also explore its standout features, use cases, pricing plans, and how it compares to Zoom so you can decide if it fits your team’s workflow.

What is Loom?

Loom review screen recording
Loom screenshot

Loom is a video messaging app that lets users record and share video messages with teammates and clients. Using Loom, you can record your camera, microphone, and desktop screen at the same time. 

According to online Loom review, this is especially useful for individuals to create tutorials, demonstrations, and presentations, as well as to share feedback. 

Loom users can choose to record with the Loom Chrome extension, the desktop app, as well as the iOS and Android apps. 

Some of Loom’s clients include Brex, Intercom, Postclick, and more. 

Loom Features

Loom review free screen recorder
Loom screenshot

Loom has various features that allow it to seamlessly integrate into a company’s existing workflows. 

Users can play Loom download videos within platforms like:

  • Slack
  • Jira
  • Confluence
  • Github

Why does this matter? Users will no longer be led to an external link, increasing their productivity by playing feedback videos within the platform. 

Next, Loom video has an AI suite that can help teams work more efficiently. Using AI, the tool can:

  • Automatically generate meeting notes and recaps, among other things
  • Instantly create chapters in your videos, as well as CTAs and tasks
  • Create text transcription and generate closed captions
Loom review AI suite
Loom screenshot

To refine your videos further, Loom has features that can remove filler words and silence in a video.

Besides this, Loom also has a video-to-text feature. This is especially useful for asynchronous teams that need help with logging a bug issue, documenting a process, or performing a code review. 

Loom Pricing

Loom pricing is generally straightforward. If you want to know if Loom is free, yes, it does have a free tier. 

Loom review pricing
Loom screenshot

It has a free Starter plan for users who want to try out the app’s key features. It can accommodate up to 50 Workspace users, who are each entitled to up to 25 videos with a five-minute length cap. 

Next, the Business plan is for teams that want unlimited videos and basic editing. It costs $15 per user per month if billed annually. Here, you can have unlimited members get basic waveform editing, remove the Loom Branding, and more. 

According to Loom review, their most popular plan is the Business + AI plan, where teams can get advanced editing and access their AI suite. This plan costs $20 per user per month if billed annually. 

Their premium plan is the Enterprise plan, which is best for companies that want to control and securely manage video content for the organization. If you’re wondering, “Is Loom safe to use?” This plan has advanced security and content privacy features as well as admin insights. Teams need to contact Loom’s sales team first to get a price quote. 

Finally, Loom has a discount plan for educators as part of the Atlassian Education Program. 

Use Case Breakdown

Here are a few Loom use cases:

  • Loom review can be especially helpful for tech teams, as it can be used to narrate a bug issue. When an issue occurs, developers or testers can simply record the issue with Loom and report the issue to the concerned developers. It saves time and increases the turnaround time for bug fixes. 
  • Hiring teams and internal teams can also use Loom to document an internal process for onboarding purposes. Apart from this, it can also be used by customer-facing teams to create user guides on a platform or a new product feature. 
  • Sales teams can also use Loom to reach out to prospective clients. When cold emails are not friendly enough, sales teams can create personalized video content through Loom and stand out.  
  • Taking too long to get feedback from all stakeholders? Loom is great for product design teams to get asynchronous feedback from a global executive team. It’s great for instances where it’s difficult to get stakeholders in one meeting. 
  • Finally, Loom is great for educators and academics who want to create videos for remote classes. 

Loom vs. Zoom

While their names sound the same, Loom and Zoom have different fundamental use cases. In terms of Loom review, Loom is best used to record and send videos, which can be used for demos, tutorials, and feedback. In terms of use cases, Loom is more catered to asynchronous communication and screen recordings

Loom review dashboard
Loom screenshot

Meanwhile, Zoom is best used for hosting live meetings and large conferences. It has features like breakout rooms and virtual backgrounds. While you can use Zoom to record videos yourself, Loom is more optimized to share video links with teammates and clients. 

Final Thoughts: Who Will Get the Most Out of Loom?

Loom is best for companies that need videos for their day-to-day work communication. Whether for external or internal communication, it is great for clients who work asynchronously. In fact, most of their clients include those in the tech and product space. 

Their product is useful for tech, sales, and product design teams that need to align with cross-functional teams. Loom is also best for companies that want to tighten their internal feedback loop, demonstrate processes, and get quick updates. 

Loom review dashboard screenshot
Loom screenshot

Educators, coaches, and course creators can also benefit from Loom’s features. The platform makes it easy to create clear, engaging instructional videos that students or clients can watch at their own pace. With features like closed captioning, video chapters, and transcription, Loom helps streamline learning and knowledge sharing.

Finally, to sum up this Loom review, freelancers and consultants who want to build stronger relationships with clients may also find Loom useful. Just like gadgets that boost team connectivity, like the Deeper Connect Pico, the global workforce can benefit a lot from Loom. Personalized video updates, walkthroughs, or proposals can set them apart, adding a human touch to digital communication that static emails or text-based reports often lack.

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