Business
Review: The Truth About 99Designs
Getting graphic design work done can often be a challenge. Where do you even start? Hiring a full-time graphic designer is expensive and risky. Hiring a freelancer online can take a bit of time. And often times, your designer works in a completely different timezone, making collaboration near impossible.
That’s where 99Designs come in. The company offers a talent-sourcing platform where you can create a design contest and have designers from all over the world submit their entry. You pay 1 flat fee for the contest and guaranteed many drafts. Sounds too good to be true? Let’s find out!
99designs Review
In order to review 99designs accurately, we prepared several projects to submit on the platform. These projects are things that we actually have a need for and may use if the design results returned are good enough.
We’ll go through the entire process that 99designs laid out and follow all rules and instructions given to us. Upon receiving the design work, we’ll pass it around internally to 10 people in our office and simply give a yay or nay. Whatever the results are, will be the numerical grade given. Let’s begin!
What 99designs can do?
In short, just about anything but they’re limited to just graphic design. In our quick 99designs analysis, they offer the following design services:
- Logo & identity
- Web & app design
- Business & advertising
- Clothing/Merch
- Illustrations
- Packaging
- Books & magazines
- And more…(the remaining categories are a bit obscured or too niche to list)
It’s a fairly extensive list and seems like if you’re a new startup or business, they’ll cover most of your initial design needs.
What 99designs CANNOT do
As the name implied, 99designs only offers graphic design. They can design a website or app for you, but you will need an independent development team to code it. 99designs also currently don’t offer content support, which isn’t that unusual. Whatever you want designed, you’ll need to provide all of the content before hand.
And that also means you need to do all the proofreading as well. Whatever you submit to be designed, will be designed. The designers usually won’t comment or question your grammar mistakes. So be sure to double and triple check all your content before submitting it to be designed.
Another thing to note, 99designs cannot deliver on time. The delivery runs on a rather flexible schedule that can take up to 2 weeks or longer. So if you need something done fast, 99designs may not be the best solution, even with the expedited delivery add-on purchase.
99designs’ ACTUAL pricing
When we audit 99designs’ pricing structure, we found a few of their categories to be confusing. Categories such as Logos, Web & app design, and Business Advertising can be misleading or vague. For example, when choosing a logo design, you might think you have to buy one of their packages that starts at $349. But with a bit of patience and knowing where to navigate, you can actually just buy a single logo design without any add-ons.
To avoid confusion, I’m going to break down a few of the categories below just so you know exactly how things are priced.
4 Different Tiers
After you fill out the first page of the project brief, 99designs will ask you to pick a tier. The lowest tier will give you the fewest number of design submissions and will usually be assigned to junior artists. Meanwhile the more expensive tiers get more design submissions and often given to more experienced designers.
The price breakdown below assumes you’re going with the lower price tiers, since that’s what most people tend to choose.
Logo & identity prices
Logo alone: $299
Packages: 5 packages offered between $349 – $599
Web design, Website Re-design, and WordPress Theme design prices
The $599 promotional price is NOT for an entire website design or re-design. This is just for ONE page. If you want multiple pages to be designed, 99designs will charge you PER PAGE. The more pages you want designed, the most it will cost. However, you’ll get a steeper discount per page if you request multiple pages at once.
As of now, 99designs only offer up to 5 pages designed initially. If you need more than 5 pages designed, you’ll likely need to hire a designer from 99designs afterward to continue working on the project.
1 page = $599.
2 pages = $749.
3 pages = $899.
4 pages = $1049
5 pages = $1199
Landing page design prices
Landing pages are charged at a flat rate of $349 since it’s just 1 page. There are no options for multiple pages. If you want additional pages to be designed afterward, you’ll have to create another $349 landing page contest, and that’s not cost-effective. If you have a landing page with multiple pages, you’ll have to cough $599 for the web design package.
App design prices
For the advertised price of $599, you are NOT getting an entire app designed. You’re paying PER page of the app to be designed. The more pages you want done, the more it’ll cost. But it’s the initial page design that will cost the most. The more pages you need done, the cheaper it is per page to be designed.
1 screen = $599
2 screens = $699
3 screens = $799
4 screens = $899
5 screens = $999
Business & advertising
The prices for Business & advertising are all over the place and might not make any sense. For example, why does it cost $299 for an Album cover design…when it costs only $199 for a Podcast cover? They’re both square dimension graphics with basically the same requirements. If you need an Album cover design, you can just request a “Podcast cover” to save money.
Anyway, here’s a breakdown of what you can get at each different price points.
Starting at $149: Billboard, Tradeshow banner, Banner,
Starting at $199: Postcard, Flyer, Leaflet, Direct Mail, Poster, Podcast cover, Signage, Menu, Website header, Resume, Word Template, Tradeshow Booth, Other business advertising
Starting at $299: Album cover, Brochure, Booklet, Pamphlet, Email, Email newsletter, Powerpoint template,
Starting at $349: Car/truck/van wrap
Starting at $599: Infographic
Extra Add-ons
In addition to the base cost of the project, you can pay for additional add-ons.
Dedicated support: For a price of $129 extra, you can have access to dedicated customer support should you run into any problems.
Guaranteed: This doesn’t cost anything, but it basically negates your 100% money-back guarantee with 99designs. The reason they offer this is because how designers are paid. Often times, they’re paid pennies for participating in your design contest. Out of possible 20 – 30 design submissions, they will only get paid a reasonable fee IF you choose their design.
If you request a refund, no one gets paid. Therefore, if you choose this option, designers have more confidence that there’s a stronger chance you’ll commit.
Here’s what 99designs promises if you choose to negate your guarantee.
- Have more designers participating
- Receive 50% more designs on average
- Get a wider range of creativity
Private contest: This $59 add-on gives you the assurance that your design/intellectual property won’t be leaked onto Google or used by designer. Designer will sign an NDA to ensure they protect your privacy. You can even use your own NDA.
Duration: Typical turnaround for 1st draft is 4 days. Need the design in a hurry? Pay a small fee for expedited delivery.
99designs pricing review
Overall, the prices can fluctuate quite a bit depending on which tier you select and how many add-ons you buy. I wouldn’t say 99designs prices are cheap, because they’re fairly expensive for just 1 design. They are cheaper than hiring an in-house designer or a design agency, but there are definitely much cheaper options. The one benefit of 99designs’ model is that you get a lot of drafts for that price, so you have much more to choose from during each round of revisions.
How long it REALLY takes to get your designs
There’s 5 rounds total that you need to go through before you can get your design files. Each round can take anywhere from 1-2 days up to 14 days to complete. Most of that does depend on you. If you give feedback quickly, you’ll get your design files much faster. Here’s a breakdown of the 5 rounds.
Round 1: Qualifying round (4-5 days)
In this round, 99design sends your project out to all qualified designers in their talent pool. Designers can choose to accept or ignore your contest. Once enough designers have accepted your contest and submitted their design work, you move onto Round 2.
Round 2: Select finalists (4 days)
It’s probably 4-5 days now since you started the contest and your designs are finally in. You’ll have a lot of designs to choose from. Now you have 4 days to review the designs and select up to 6 designs that you like. Any designs you don’t select will be rejected. Designs you select gets to move onto the next round.
During this round, there’s a 99designs review feature that lets you share the submissions with others via a shareable link. You have 4 days to select your finalists! Once chosen, the contest will be moved to the 3rd round.
Round 3: Final round (3 days)
In this round, you’ll need to leave revisions for the selected finalists. Your finalists will work on as much revisions as you give them in this round. If you don’t like something, you can request more revisions and they’ll keep submitting. Keep in mind you only have 3 days for this round.
Round 4: Choose a winner
Contest is now officially over and a winner must be selected. In this round, you can create and send a poll to everyone you want feedback from to see which design is the best. You can only select 1 winner.
Round 5: Handover (5 days?!)
Your designer now has up to 5 days to hand over all of the design files and any copyright materials to you. Yes, you read that right. 5 days.
So…how long does it really take?
Let’s assume that you’re super responsive and you complete YOUR part the same day 99designs notify you…
Round 1: 4 days for all initial designs to come in
Round 2: 1 day to select finalists (because you’re responsive)
Round 3: 3 days for final round of revisions
Round 4: 1 day to pick a winner (because you want the files fast!)
Round 5: 1-5 days to get files
So you’re looking at between 10 – 14 days to complete a single design project. If you’re a new startup or business that doesn’t have strict deadlines to meet, this delivery window is perfectly fine. If you’re more established and looking for someone to help you meet an aggressive marketing schedule, 99designs may not work for you.
How to get QUALITY designs from 99designs?
If you’re coming to 99designs with a limited budget for graphic design, then chances are your results will vary. From my experience, the lower tier designers often just use templated graphics from Freepik or Envato.
If you want high quality designs from 99designs, here’s what you’ll need to do.
- Sign up for higher tier: Choose Gold or Platinum plans. They’re significantly more expensive, but that’s what you need to get experienced designer’s attention.
- Fill EVERYTHING out: When creating your project brief, do not skip any steps. Fill out as much information as you can and spend time creating a solid brief.
- Give additional examples: The last field on most form will ask “Is there anything else you would like to communicate to the designers?”. Use this opportunity to give more information. Also include even more examples of what you like and don’t like. This helps the designer narrow down your preferences.
Pros & Cons of 99designs
We’ll start with the PROS
- Affordable compared to hiring an inhouse designer
- No hiring or managing of designers. They do all of that for you.
- Lots of designs to choose from for each round
- One platform can cover most of your design needs
- Easy to use platform
- Clear indicator of how far along your design is
- Offers a 100% money back guarantee
Now for the CONS
Who is 99designs really for?
99designs is best suited for startups, small businesses, entrepreneurs, and anyone just starting out. The prices are affordable and you get a lot of selections. Having 20+ drafts submitted to you is a great benefit, especially if you’re starting out and have no idea exactly how you want to brand yourself.
For larger businesses, marketing teams, and agencies, 99designs may not be the best fit given how expensive the bill will eventually be if you need 10+ designs per month. The 10 – 14 day delivery window can also be a major setback if you’re trying to meet deadlines.
- Can get expensive if you have consistent design needs
- 10 – 14 day delivery
- Design quality is mediocre unless you’re willing to pay a premium
- No real way to interact with designer except through feedback
- Customer support is a paid add-on
McKinsey & Company reveals that 73 percent of bank transactions worldwide now take place online, such as in digital banks and payment systems. The increasing demand of customers for more flexible banking options is attributed to the rise in online banking channels. People prefer online banks because they offer simple tools and resources to manage their money. With this trend, online banking is here to stay.
Best Online Banks: A Quick Guide
Image Source: Tima Miroshnichenko from Pexels
An online bank should cater to your financial needs like any traditional alternative. Here are a few factors to consider when choosing online banks:
Annual Percentage Yield (APY)
The annual average yield offered under each account will tell you how much interest your money will earn. When comparing online banks, consider one that offers competitive rates across all of its deposit accounts.
Products and Services
Some online banks offer a complete package of banking products, including checking, savings, certificates of deposit (CDs), and money market accounts. They also offer loans and credit cards. So, look at the products and services offered by online banks before making a decision. You may also combine the services of an online bank with a traditional brick-and-mortar bank.
Account Access
Typically, online banks offer 24/7 access to your account through their website or app. However, you should also consider how the bank handles deposits and withdrawals. It is crucial to know the restrictions, if any, on transfers, the limitations on withdrawals, and whether the bank accepts free cash deposits.
ATM Network
An ATM network is essential if you frequently withdraw or deposit cash. An extensive ATM network will help you avoid transaction fees. If the bank is not associated with a large ATM network, you should look for one that will reimburse out-of-network ATM fees.
Digital Tools
The best online banks offer innovative digital tools to help you accomplish financial goals. For example, Ally will help you organize your savings goals with savings buckets and analyze your spending habits to safely transfer available funds from your checking to your savings account.
Fees
You should avoid any bank, online or otherwise, that charges monthly fees or has extensive requirements to avoid them. Many online banks offer no-fee deposit accounts, require a low or $0 initial deposit to open the account, and don’t need a minimum balance to avoid maintenance fees. However, make sure you know whether the bank charges excessive withdrawal fees, paper statement fees, or fees for other services that you may want to use regularly.
Customer Service
Since you won’t have access to in-person customer service with an online bank, determine how you can contact a customer service representative if needed. Most online banks offer telephone support, live chats, or assistance via email. Some online banks also offer access to live support via extended hours or 24/7.
10 Top-Performing Online Banks
1. Alliant Credit Union
Alliant Credit Union is an NCUA-insured online credit union offering members competitive deposit account rates and minimal fees. Most accounts don’t charge maintenance fees, but these can be waived if you sign up for e-statements. Membership is available for current or former employees of Alliant’s partner businesses in the US. You can also become an Alliant Credit Union Foundation digital inclusion advocate to become eligible for membership. Signing up costs $5, but Alliant will pay the one-time fee on your behalf.
Alliant’s certificates earn solid APYs, with terms ranging from one year to five years. Its savings account earns a respectable yield of 3.10% APY on balances of $100 or more, but there are plenty of higher-yielding savings accounts with APYs over 5%. We like that Alliant’s High-Rate Checking account pays a better yield than other checking accounts and doesn’t require a minimum balance or charge service fees.
2. Varo Bank
Varo offers checking and savings accounts but doesn’t offer deposit certificates. Savings account comes with an APY starting at 2.50%. That rate becomes 5.00% for the first $5,000 if a customer meets the monthly requirements of the bank.
Cash deposits have limits and fees, and Varo customers can only deposit cash at a 3rd party retailer that joins the Green Dot network, including CVS, 7-Eleven, or Walgreens. On the other hand, cash withdrawals can be made through an ATM in the Allpoint network for free.
3. Ally Bank
Established in 2009, Ally Bank is full-service online bank that offers competitive rates on all deposit accounts. Customers can enjoy the highest rates for all balances, regardless of tier. Overall, the high APYs, minimal fees, and reliable customer service support makes Ally an excellent banking solution for millenials who want better savings and retirement plans.
4. Discover Bank
Discover Bank offers deposit accounts, credit cards, personal loans, and student loans. We like that Discover offers deposit accounts, such as CDs, savings, and a money market account, at competitive rates with no fees. While its $2,500 minimum deposit requirement for its CDs is steep, there is no minimum deposit required to open and maintain a savings, money market, or checking account.
5. Laurel Road
Laurel Road, powered by KeyBank, helps healthcare and business professionals achieve their financial goals. They offer student loan refinancing, mortgages, personal loans, credit card, and specialized savings accounts. Laurel Road also offer Loyalty Checking with a low APY. New customers can earn a sign-up and monthly bonus with qualifying direct deposits. In addition, both savings account and checking account has no monthly free or minimum balance requirement.
6. Capital One
Capital One offers an above-average 3.80% APY on its savings account, strong rates on its certificates of deposit, and 0.10% APY on all checking balances. All accounts are free, and customers can access over 70,000 free ATMs.
7. American Express National Bank
This bank offer High Yield Savings Account with a 3.80 APY. Likewise, certifcate deposits (CDs) have competitive rate and there is no minimum opening deposit. You don’t have to worry in case you encounter banking-related issues because American Express National Bank has 24/7 phone support and online chat support.
8. Marcus by Goldman Sachs
Launched in 2016, Marcus is the online-only banking arm of Goldman Sachs, one of the 15 largest banks in the US. The bank’s savings accounts and CDs offer competitive yields and no monthly maintenance fees.
While some online banks offer no minimum deposit requirement to open an account, Marcus requires a $500 deposit to get started with a CD. There’s no minimum deposit requirement for its high-yield savings account. Marcus doesn’t offer a checking account or money market account.
9. My Banking Direct
My Banking Direct is the online-only arm of Flagstar Bank, N.A., which New York Community Bancorp owns. The bank is a lean financial service that offers only savings, checking, and a five-month CD term. The APYs on its savings account and CD are among the best available today.
In addition, the bank doesn’t charge monthly or overdraft fees and provides surcharge-free ATM access through a 55,000 Allpoint and Presto network. To open a savings account, you must deposit $500. Checking accounts can be opened with just $1. During the week, you can access extended customer service hours until 8 p.m. ET and 2 p.m. ET on Sundays.
10. SoFi
SoFi (short for Social Finance) was the brainchild of Stanford Graduate School of Business students who created an alumni-funded lending source initially focused on refinancing student loans. Since then, SoFi has expanded into a variety of loan categories and now offers online checking and savings accounts.
Conclusion
Online banks lets manage your money and account via a website, mobile device, or app. Also, online banks generally offer higher interest rates and fewer fees than traditional banks. You should remember that while technology makes everything accessible, online banks also have some limitations. For instance, online-only or internet-only banks lack in-person interaction. However, if you are comfortable managing your money online, online banks are a convenient and low-cost option.
Anyone unaware of how AI is revolutionizing almost everything we do daily could be living under a rock. Artificial intelligence has evolved at an unprecedented speed, transforming industries and reshaping how we operate businesses. Let’s explore the latest developments in the AI boom and what entrepreneurs can do to stay competitive.
AI’s Current State in Business
According to recent industry reports, the AI market is expected to surpass $1 trillion by 2030, with an annual growth rate of more than 35%. This is why businesses across all industries are investing heavily in AI technologies. Whether startups or global enterprises, they do this to stay competitive and meet the evolving expectations of their clients.
How Businesses Are Using AI to Gain a Competitive Edge
AI use by many companies is now commonplace thanks to its many benefits. There’s the enhanced efficiency, boosted productivity, and improved customer experience, among many others. Some of these applications include:
- AI-Powered Automation: Repetitive tasks such as data entry, customer service interaction, and marketing campaigns can now be done using AI. It frees you up to give you more valuable time and resources.
- Predictive Analytics: With AI technology, vast amounts of data to forecast trends, customer behavior, and market demands are easily within your reach. This helps you make better decisions.
- Personalized Customer Experiences: Chatbots and AI-driven recommendation engines are just two examples of how AI can help you provide more tailored customer experiences. It also allows you to deliver hyper-personalized content and services previously available.
- Operational Efficiency: AI optimizes supply chains, inventory management, and logistics. This helps reduce costs and improve your turnaround times.
Many businesses nowadays are using AI to disrupt industries while achieving success. You’ll find AI-powered chatbots handling customer support and content creation, while e-commerce platforms use AI-driven recommendations to boost sales, as Shopify exemplifies. In health care, AI improves diagnostics and treatment accessibility, while marketers use AI for data-driven campaigns and optimized ad spending.
Emerging AI Trends You Need to Watch
Source: Rahul Pandit on Pexels
It seems that entrepreneurs have no option but to embrace the transformative trends brought about by AI. The following are a few you must take note of:
- AI-powered automation is simplifying operations and cutting costs.
- Generative AI is revolutionizing content creation, marketing strategies, and product design.
- AI in customer service uses chatbots, personalization, and predictive analytics to meet growing demands.
- AI ethics and regulation ensure businesses comply with evolving laws and ethical standards.
- AI-driven decision-making helps businesses gather data insights for smarter, more strategic choices to drive long-term growth and success.
Must-Have AI Tools for Entrepreneurs in 2025
It’s not getting on the bandwagon but keeping up with the times. Here are a few examples of AI tools you can use for efficiency and growth:
- Marketing and SEO: Tools like Jasper and SurferSEO can help you craft optimized content, analyze trends, and improve search rankings with ease.
- Sales and CRM: HubSpot AI and Salesforce Einstein offer intelligent automation, customer insights, and predictive analytics to boost sales performance.
- Productivity and Automation: Zapier AI is an excellent option for task automation, while Notion AI is great for smart content organization.
- Finance and Analytics: Quickbooks AI and Tableau AI provide real-time financial insights, forecasting, and data visualization.
When choosing the right AI tools for your business, consider scalability, integration capabilities, ease of use, and cost-effectiveness. Make sure they align with your business goals and your workflow needs.
The Challenges Entrepreneurs Face in Their Adoption of AI
Source: Google DeepMind on Pexels
Admittedly, AI has immense potential; however, adopting it comes with challenges that entrepreneurs must navigate. Below are a few:
- Cost Consideration and ROI Expectations: When you implement AI solutions, you may need significant upfront investment. Also, measuring long-term returns can be complicated.
- Skills Gap: You will wonder if you need AI expertise or if you can rely on external support to use AI in your business effectively.
- Data Privacy and Security Concerns: Protecting sensitive customer information while ensuring compliance with data protection regulations can be challenging.
- Overcoming Resistance to AI Integration with Your Team: Your team members may fear job displacement or struggle adapting to new AI-driven workflows and tools.
Practical Steps to Integrate AI into Your Business
Here are a few easy steps to take if you want to integrate AI into your business:
- Assessment of Your Business Needs: Identify which areas of your business would benefit from the technology. Is it customer service, operations, or marketing?
- Start with Low-Risk Implementations: Look for small-scale projects that are easy to implement and carry minimal risk. You can start by adopting AI-driven tools for marketing, chatbots for customer support, or simple automation tasks.
- Measure AI Impact and Scaling: Assess the performance and impact of your chosen AI solutions on your business. Measure key metrics like productivity, cost savings, and customer satisfaction. This way, you’ll find out if your AI adoption is giving the value your business needs. Scale its use as you gain confidence and see more positive results.
- Partner with AI Consultants: Work with AI experts or consultants to guide the integration process. This ensures you’re using the right tools and strategies. This can also help you overcome any technical challenges you may face.
The Future of AI in Entrepreneurship
Market research firms, AI experts, and thought leaders see AI going through the following:
- AI’s role in startups and small businesses will become essential, providing them with affordable solutions to automate tasks, enhance marketing, and improve customer service, leveling the playing field with larger companies.
- AI will transform industries such as healthcare, retail, and finance. It can dramatically improve efficiency and customer experiences. It will also create new job roles, requiring business owners to adapt and upskill their workforce.
- Additionally, entrepreneurs must stay ahead of the curve with continuous learning and adaptation. This will keep them competitive and ensure long-term success.
Conclusion
Entrepreneurship has been and will continue to be impacted by AI, but most of it will be transformative. The technology presents significant opportunities to help businesses thrive, leaving no option for business owners but to embrace these emerging trends. You need to start now, keep learning, and integrate strategically.
Omnichannel has become a recent buzzword online. That’s because the business landscape has shifted most of their marketing efforts into virtual communication. Advertisers are always looking for new ways to boost online connections with audiences while increasing sales. This is how “omnichannel” sprouted quickly and into every marketer’s arsenal. But what is omnichannel, and what are some omnichannel marketing platforms that do the job? Read on to find out.
What is Omnichannel Marketing?
The concept of omnichannel is simple. It aims to provide marketers a quick way to communicate with their customers and get as much engagement and conversion as possible from one go. Their objective is for customers to enjoy a seamless shopping experience on multiple brand channels, including online, mobile, or in-store. This means, marketers would have to show customers the same pricing and promotions across all brand channels.
However, it also goes beyond that. You have to ensure that customers can navigate through different channels with ease. This means customers can switch between your brand channels without any roadblocks. For instance, a customer can order from your online store and have the option to pick it up from your physical location. One way to increase sales is by offering customers additional items to boost order value.
Why is Omnichannel Marketing Important?
Omnichannel marketing is crucial these days since most people have shifted to online browsing and shopping. Moreover, if advertisers market on three or more channels, this could result in a 90 percent higher retention rate compared to using a single-channel campaign.
Additionally, omnichannel marketing also strengthens your brand messaging since campaigns are consistent across all platforms. But what are the primary reasons why advertisers focus on omnichannel marketing?
- Brands will get high customer retention
- Gains customer loyalty
- More personalization in the customer’s journey
- More integrated business
- Better customer insight
- Smooth and enjoyable customer experience
How Does Omnichannel Advertising Work?
An example of omnichannel marketing is when a sports retail store sends its prospects an email containing a recent promotion on its newly launched running shoes. The email content shows the link to the promotion. Once customers click this link, they are taken to the brand’s eCommerce website. Instructions also let them know they can get it from the brick-and-mortar store.
Another example is when a furniture store shows a behind-the-scenes video on YouTube about how its experts craft their pieces. Once viewers watch the video, they are welcomed with a link inviting them to join the brand’s email newsletter.
10 Omnichannel Marketing Platforms
Here are 10 best omnichannel marketing tools.
1. BigCommerce
This online and offline sales tool is for large-scale businesses looking to streamline their advertising strategies. BigCommerce unifies all marketing campaigns in an easy and convenient platform, including in-store, online, social media, and marketplaces. It can also handle large volumes of sales, traffic, and transactions, providing customers with a smooth experience.
2. NewStore
NewStore is the tool for all your POS and inventory management systems. It can manage orders, inventory, and customer data across the brand’s channels. It also comes with robust marketing tools that offer personalized engagement, such as push notifications, mobile apps, and location-based marketing.
3. Glassix
If you’re looking for the best omnichannel marketing platforms for communication, Glassix sits at the top of the list. It’s an AI-powered advertising tool that helps with email, SMS, live chat, messaging apps, and social media. Using Glassix means tracking all customer interactions and messages in one user-friendly interface is easy. It also lets you send targeted messages to your audiences based on their preferences and behaviors.
4. Desku
In addition to integrating all customer communications in one interface, Desku also helps with automation functions, such as chatbots, canned responses, ticketing systems, and more. Plus, it offers reporting tools and analytics to monitor progress.
5. Omnisend
Omnisend is the platform for all your SMS and email marketing campaigns. It’s best suited for eCommerce businesses and allows advertisers to create, monitor, and automate campaigns across all channels. It offers drag-and-drop features and is extremely easy to use.
6. Tidio
When searching for the best omnichannel communication platform, Tidio ranks high. It’s designed to facilitate customer interactions, manage inquiries, and offer real-time support.
7. Adobe Experience Cloud
You can’t succeed in omnichannel marketing without using a cloud-based service. And Adobe Experience Cloud ensures you get the right cloud-based solution for optimizing customer experiences. You can use this tool to build and manage customer journeys through AI-powered insights. You can also integrate this platform with other Adobe tools like Adobe Experience Manager, Adobe Target, Adobe Campaign, Adobe Analytics, and more.
8. Revealbot
If you’re spending time on paid ads, Revealbot will help you manage them in one user-friendly interface. It’s a marketing tool that helps optimize digital advertising campaigns on Instagram, Facebook, TikTok, and Google Ads. You can use this tool to set automation features, campaign budgets, and custom ad rules.
9. Shopify Plus
Shopify Plus if one of the best omnichannel marketing platforms for eCommerce businesses. It helps create a streamlined customer shopping experience. From workflows and checkouts to customer segmentation and targeted marketing campaigns, this is a reliable tool to use.
10. Oracle CX Commerce
Oracle CX Commerce is the best solution for B2B and B2C businesses. It’s a cloud-based eCommerce platform that helps provide personalized experiences. It also offers advanced features that simplify segmentation, customized content, targeted promotions, and customer engagement.
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