If you are even slightly curious about purchasing an electric bike, all you need to do is whisper the word ‘ebike’ in the same room as a smartphone, and you will forever be inundated with ads every time you look at your screen. More electric bike companies are popping up every day. COVID might as well have been the Big Bang for alternative transportation. There are many different bikes made to fit a wide range of needs. Almost too many. After thorough research, there was one ebike in particular that caught my attention: the Juiced HyperScorpion. So, I picked one up and put it to the test. Here’s my honest review of Hyperscorpion ebike.
What I Need
Before digging into the review, let me first tell you what I wanted out of an ebike. As I said, there are many different ebikes out there – some are better suited for different needs than others.
I needed a bike that would get me to work. My home is about 15 miles from the office and I drive an SUV, and the gas prices are killing me, so a bike that replaces my ride to work would save me money in the long run. I needed a bike with a decent battery.
I’m not small. Hovering at around 6 feet tall (my brother will be quick to tell you I’m really 5’11) and weighing in at 230 lbs, I needed a bike that could handle my size. I didn’t want the bike to die halfway to work, and I didn’t want it to be awkward to ride with my knees coming up over the handlebars as I pedaled.
It might not have been essential, but then again, what’s the point of getting a cool new ebike if it didn’t have some pick-me-up? I wanted a bike with some zip. Not just for fun, though – the drive to work is 30 minutes. I didn’t want to have to wake up an hour earlier to just get to work on time.
Like speed, this wasn’t at the top of my list as far as essentials go, but I did want an ebike that had a nice look. It wasn’t so much that I needed it to look super cool – I just didn’t want it to look lame. Some ebikes look awkward or silly.
HyperScorpion On Paper
I Googled, and I asked around. I clicked on the ads that showed up on my Facebook feed and Snapchat stories, and I searched Reddit and compared ebikes side by side. Finally, I landed on the HyperScorpion from Juiced.
Checking all the boxes
According to all the research, the Hyperscorpion had everything I needed. Juiced claims a 70+ mile range for the ebike. Compare that to the 45+ mile range of the base model, Scorpion, and 50+ mile range of the Ariel Rider D-Class. The maximum weight capacity for the HyperScorpion is 275 pounds. I’m well within the weight range but won’t be riding with any passengers. The top speed is over 30 mph! That’s wild, but more on that in a moment. The HyperScorpion is also a pretty badass-looking bike. Its step-thru style with a wide frame, fat tires, and massive headlight make it a forced to be reckoned with. Now, back to the speed.
The difference between a bicycle and a motorcycle is pretty obvious. A bicycle is manually operated, and the average speed is around 12mph. It doesn’t have an engine, you don’t need a license, and you can’t ride it on the highway. On the other hand, a motorcycle has an engine, and some can go north of 100mph. That’s very dangerous, of course, and you need a license, insurance, and registration to ride one. With ebikes, however, the differences start to get less obvious.
Electric bikes fit into three different classifications. Class 1 is for pedal assist-only bikes and tops out at 20mph. Class 2 also tops out at 20mph but comes with a throttle, so you don’t have to pedal. Finally, Class 3 goes up to 28mph, but you’ll need to pedal to get that fast. Anything faster, and you will need to register your ebike as a motor vehicle and have insurance much like you would a moped or motorcycle
But you said the HyperScorpion goes over 30mph!
The HyperScorpion has different settings you can change on the LCD display on the handlebars. You can go from a pedal-assist only, all the way up to a class 3. Then there’s ‘racer’ mode. By going into the settings on display, you can unlock racer mode and go beyond 28mph with the throttle only. Juiced warns that this is only to be used on private roads, off public streets. If you use racer mode on a public street, you could be subject to a fine. So, don’t do that…
Put to the Test
The specs look just fine online, but how does the HyperScorpion measure up in the real world? Over 30 mph is impressive if it’s true. What about that battery? I also had concerns about customer support. Different forums online said that their support was lacking. Reports of the bike coming in the mail damaged were easy to find, and some people complained that getting ahold of someone at Juiced who would send them a replacement part was difficult. Only one way to find out.
Out of the box
When I ordered my HyperScorpion, I got a confirmation email that said it would arrive in 7 to 10 business days after it was processed. I ordered it on a Thursday evening, and the bike was traveling across the country to get to me, so I tried not to hold my breath. But it came exactly a week after I ordered it.
The bike came with some assembly required. I had to install the front tire, handlebars, and headlight. Despite the fact that the box had no visible damage from the outside, and the parts seemed secure inside, my headlight was damaged. It looked like it was crushed a little bit. It was just as I feared. The light still worked, but it was disappointing that it looked like I had been in a small accident before I even got on the bike.
I emailed customer support with my order number and a few pictures of the damaged headlight and crossed my fingers.
Since the headlight still worked, I installed it anyway with the plan to replace it if I ever got the new headlight in the mail. Setup took less than an hour, which is great – off to ride! Right? Wrong. The battery needs to do a full charge (9 hours) before its maiden voyage. That was a buzzkill.
She’s a beuty
My HyperScorpion came in a sexy, sleek dark blue. The step-thru design was something I was not initially looking for. I thought they looked a little too feminine for my tastes. But the wide, bulky frame dispels that notion. The bike looks more like a rugged moped with pedals. The big tires look like you could ride it into a warzone. The headlight (even though it was damaged) belongs on a motorcycle. There is no mistaking the HyperScorpion for an ordinary bike.
I finally got to take my brand new HyperScorpion for a ride the next day. If you haven’t been on an ebike before, the experience is surreal at first. One rotation of the pedals and the motor kicks in. Suddenly, it feels like you have a gust of wind at your back as you propel forward with minimal effort. If you are not comfortable on a bike, to begin with, proceed with caution, 20mph comes up pretty fast.
Even with my heavier frame, the bike went up hills with no issue. The screen on your handlebars tells you how much juice you have with your battery, and cruising around my neighborhood for an hour hardly made a dent.
I was surprised with how quiet the HyperScorpion rides. Sure, it has an electric motor, but the bike has some serious power, and it’s virtually silent. While this is pretty cool, it did raise some concerns about road presence. Motorcycles have the benefit of the loud engine to alert other cars. If you’re not careful, you could easily sneak up on a car on the road.
Fortunately, the HyperScorpion comes with a horn you can reach with your thumb. It’s loud enough to alert cars as you come around corners or pedestrians that wander onto the bike lane. Plus, two big mirrors and the massive headlight offer some decent visibility. Still there, is no substitute for common sense.
Warning: Pedal bite
One thing I was fortunate enough to learn about online before I rode the bike was a pedal bite. If you take a hard turn while your inside pedal is down toward the ground, you can catch the ground with the pedal and hurt yourself. I found that I naturally rode with my inside pedal up when I took turns, but this is worth noting.
After my first commute, I learned that the specs weren’t entirely accurate but not far off either. I made it to work and back in a single charge, switching between throttle only and pedal assist. After traveling roughly 30 miles, my battery was much closer to 20% than I would have liked. It would have been nice to get two days of use before charging it for 9 hours. Still, the battery is impressive, and I’m confident that the listed distance on all ebikes is a little skewed with heavier riders.
The top speed was not that far off. When I rode the bike on a <wink, wink> private ride, which I definitely did, by the way, I got up to 30mph on the dot for a brief moment. This was on flat terrain, and I really had to push it. If you are thinking you will be speeding at 30mph for long drags, you will be disappointed.
Good news: the new headlight came in within a week of my report. I can only express complete satisfaction with Juiced’s customer service. They were prompt and attentive. It was a bummer that the bike came damaged, but hey – things happen. They fixed the problem as quickly as I could have expected.
After riding the HyperScorpion for a week, I say it was well worth the investment. It delivers on the distance and speed that I needed while also adding a sense of safety. The powerful headlight and mirrors add security while riding around – even at night. The fat tires transition from concrete to grass effortlessly.
Juiced delivers an amazing product that checks all the boxes for a rider that needs versatility. It’s not the cheapest bike on the market. It’s not even the cheapest bike by Juiced. But if you are going to spend the money on a bike that you want to rely on, it will keep you safe; then cheap should not be in your criteria. Take the time to research, plan to use this for a long time, and invest in what gives you what you need. For me, it’s the Juiced HyperScorpion.
Penji Review: How unlimited is it REALLY? (+25% Promo Code)
Move over Fiverr. Unlimited graphic design services are the newest alternative to hiring a graphic designer. But, these services bring up many questions. For example: How unlimited is unlimited graphic design?
We tried out one of the top services: Penji.
Like many of their counterparts, Penji offers graphic design work on a monthly subscription. We put their promise of fast turnaround, high-quality, and affordability to the test.
You can submit as many design projects as you want via their online portal, and they’ll complete your requests one at a time until your queue is complete. This type of service promises to be a great added resource for teams to improve productivity.
Does it sound too good to be true? We thought so too. So, we signed up to see for ourselves.
This article was updated on June, 2021.
As with any service, there are pros and cons. To help with your graphic design hiring decision, we decided to condense what we found in a bulleted list below. Here’s a quick summary of our review of Penji’s unlimited graphic design service.
(Still wondering what “unlimited graphic design” is? We explain what it is here.)
- Easy and quick to create design projects
- Storage for all my requested designs
- VERY fast turnaround on most projects. I expected just 1 draft in 24 hours but instead received 3 drafts. Revisions were sometimes completed the same day I submitted them.
- Helpful features such as a revision tool, ability to invite team members, brand profile, and more
- Upbeat and direct communication from everyone I interact with
- A dedicated and responsive account manager who replies within a few hours
- Can’t call or talk to designers
- Best if you have design projects ready to submit
- Not available as an app
Penji’s “unlimited” design model is a great choice if you have the right expectations going in. The service is affordable for growing businesses and their output is reliable. However, if you’re expecting to be on-call or face-to-face with your designer, this type of service is not for you.
Compared to designing yourself, hiring freelancers, or using Fiverr, Penji is a much better service and value by a long shot. Their team of designers lived up to the promise and exceeded my expectations.
Thinking of trying Penji out for yourself? Here’s a special promo code for Owner’s Mag readers:
Use the Penji promo code “OWNER25” to get 25% off your 1st month.
PENJI FULL REVIEW
We put Penji to the test by signing up, requesting a design, and examining the results. Here’s how it went.
We get it. You want to know how it went without reading all the mumbo jumbo.
All four projects were completed within two weeks and I was impressed with how they all turned out. If I had paid hourly or per project, these would’ve easily cost me well above $1200+ to get done, and probably taken weeks.
With Penji, it took just a few days and I paid a fraction of what I would’ve paid elsewhere. Definitely impressed with both the turnaround, quality, communication, and value this startup has to offer.
But Penji isn’t without its flaws. The service definitely isn’t for everybody.
Who would benefit:
- business owners
- creatives with consistent design needs
If you don’t have a consistent need, the bill will start racking up after a couple of months and you won’t see the value in the subscription.
However, if you do happen to fit their target demographic, then there’s no better alternative out there. The speed and quality of their work easily rival other services I’d ever used. For $399 per month, this is an absolute steal.
What I Did Step by Step
Now, if you want to get into the meat of how it went, keep on reading for every detail of how I got from the sign up screen to the final project.
Signing Up For Penji
Signing up for Penji was a relatively quick and painless process. All of my questions were answered in less than 5 minutes by customer support via Intercom and another 2 minutes to complete the checkout process.
Communication with Penji’s Support Team
How fast and reliable a company’s support team is before you are an active customer is a reflection of what’s to come. If they’re unresponsive now, it will only get worse once I’m a customer. I reached out to Penji’s customer support team via their Intercom chat popup and got a response within 30 seconds, which is pretty good. I asked basic questions and the agent seemed knowledgeable.
Communication as a Customer
All communication is done online through Penji’s proprietary online portal. That includes revisions, feedback, and answering any questions my designers may have.
Communication with Your Designers
Penji assigned me 1 designer, Billie, and communication with her was easy. If you have used any messaging platforms like Slack, Facebook Messenger, or Discord, you’d be familiar with this form of communication.
Billie was responsive, attentive, and always seemed to have a positive attitude no matter how demanding my requests were. She had many questions about the projects, which I tried my best to answer as a customer. Though the back and forth took longer than I wanted, I realized she was just being thorough to get the design done right, which I appreciate.
Communication with Your Account Managers
They assigned me an Account Manager, Charmaine, who was very quick whenever I needed something. It usually takes just a few hours for me to get a reply via email from her. When I had an issue with one of the projects, she quickly stepped in and helped resolve the situation.
1. Choose the Right Package
All the packages are laid out with monthly, quarterly, and yearly pricing. Starting at $399 per month for the Pro plan, you’ll be able to make unlimited graphic design requests with a 24-48 hour turnaround. As your design needs grow, you’ll have the Team and Agency packages to choose from.
The form is straightforward and easy to fill out. Checking out was a breeze and took about 2 minutes.
3. Submit a Design Project
Clicking on the “+ Create new project” button, I’m presented with a visual chart of all the design categories they offer. They offer an extensive selection of options and even the ability to request a custom project.
4. Fill Out the Request Form
Next, I filled out a short form detailing what I wanted them to design. For those of you who hate long forms, this one from Penji is easy to follow and doesn’t ask too many questions. Most of the questions are actually optional so you can be as descriptive or non-descriptive as you like.
My test projects
As a digital publisher, we produce content on a daily basis and always have a need for on-brand graphic design. I created several projects to test how well-rounded Penji is and how they handle both simple and complex requests. A simple banner should be difficult, but can they handle a complex infographic with lots of texts and imagery?
Here are my test projects:
- Blog Graphic: Best DSLR Camera Equipment For Beginners
- Custom Illustration: Best Vacuum Cleaner Money Can Buy
- Facebook Post: Isometric Tech Gadget Graphic
- Magazine Print Cover (Owner’s Magazine’s 2020 May Edition
Despite creating four projects, the entire process was quick and smooth. It only took a few minutes to create them and their internal platform was lightning fast. At this pace, I can see myself submitting multiple projects on their platform with ease.
I expected at least one draft the next day. What I didn’t expect were three drafts ready for review. To give you a comparison, most freelancers and design firms we’ve hired take several days to submit just one draft.
The designs were surprisingly good considering that it’s the first draft AND they had a 24-hour turnaround. After reviewing, I realized how they did it. Every project had a different designer. I wasn’t assigned just one designer. It was like having my very own virtual design team.
4. Requesting Revisions
Though the designs were good, I still needed a few revisions. The drafts were turned around usually the same day or by the next day. Their support agent actually told me it will take 24 hours to turn around revisions. The revisions that took 24 hours were typically much more involved.
Overall, revisions were quick. Most came back within a few hours after I submitted them.
My one gripe would be that I prefer to have some sort of real-time chat with my designer or at least have a Zoom call. That’s one thing I like about working with my freelancers. Whenever they were online, we could just have a back and forth conversation to get the revisions across. I can’t do that with Penji.
Built-in Revision Tool
Penji has a built-in revision tool that lets me click anywhere on the design to leave a revision. I found this incredibly useful as it enables me to pin-point what I want to change.
It took about 1 week to go back and forth with revisions and edits for all 4 design projects. At the end of the week, I received the final drafts for all three. Here are the results of the three test projects.
1. Blog Graphic: Best DSLR Camera Equipment For Beginners
This far exceeded my expectations and will more than do for the blog I’m writing about DSLR camera equipment. I think most designers would probably just stop with 1-2 icons and graphics for this design. My designer decided to add the tripod, three lenses, drone, backpack, and a whole entire stage lighting kit.
I didn’t ask for those, but I’m impressed with the quality of the design. No revisions needed. I approved this project on the first try.
2. Custom Illustration: Best Vacuum Cleaner Money Can Buy
For this project, I asked my designer Kei to do a custom illustration of a man vacuuming his floor. He actually drew it up and sent me a rough sketch first before he started coloring it in. That was an extra layer of care and attention to detail I wasn’t expecting. Needless to say, I approved of his drawing and he delivered this draft the next day.
Everything in this graphic was hand-drawn and then colored digitally. Like the first project, I couldn’t think of any revisions except asking him to put the texts “Best Vacuum Cleaner Money Can Buy” on the graphic.
He went the extra mile and designed the text to fit the graphics. See for yourself above. It’s details like these that I would have had to harass my freelancer and he would try to nickel and dime me for every revision. Great work Kei!
3. Facebook Post: Isometric Tech Gadget Graphic
My designer Jave’s first draft amazed me because of how much detail he put into this project. I had asked for an isometric graphic with various tech products laid out on an isometric glass plane. I honestly thought my description may have been a bit too vague, but he understood my vision even better than I did.
4. Magazine Print Cover (Owner’s Magazine’s 2020 May Edition)
My designer Billie gave me 3 versions of the magazine cover. I don’t like version 1 at all. It looks too templated. I personally like version 2 and 3 and left revision notes accordingly. The coronavirus image was entirely her idea and I love it.
This project took a bit longer than the others because my designer Billie had questions and we had a lot of back and forth. I didn’t mind at all since she was asking good questions that I should’ve included in my design request. Overall, I appreciated the extra time she took to understand me and the project better.
About three days later, I received another draft which blew everything before it out of the water.
Reviews From Other Sources
Because you may not take our word for it, here are some of the most recent reviews from other sources:
Disclaimer: we receive an affiliate commission when the Penji promo code is used, however, the review is based on our experience.
Fully Jarvis Standing Desks: Are They Worth $1,000+?
Standing desks are all the rage nowadays, especially with the new work from home environment. Everyone is looking to “hack” their productivity, and getting a shiny new desk is one of the first items on that to-do list.
Standing desks are a hot item this year for good reasons. They’re practical, functional, and can help you be more effective. Unfortunately, there are just too many choices to choose from. You’ll find cheap $100 desks from Amazon that will ship the next day. On the other end, the premium brands such as Fully offer their desks in the $500 range. And if you’re feeling fancy, you can even go for their more premium line of standing desks – the Jarvis Designer Ply, which will set you back at least $1,000 with options.
Do you go with a cheap disposable desk? Or do you invest in a premium workstation? That’s a tricky question that only you can decide. However, we can help you figure out whether or not the Fully Jarvis standing desk is worth their asking price. So let’s dive right in!
About the company – Fully
Fully is a Portland, Oregon-based company founded in 2005. The company was initially called ErgoDepot and later renamed Fully. They also one of the few companies in the space that’s a Certified B Corp. For those who don’t know, qualifying as a Certified B Corp is incredibly difficult and requires the company to focuses on being environmentally responsible in all parts of their manufacturing process.
David Kahl, Fully’s founder, has a vision of making the workplace healthier and more vibrant by introducing movement and flow. Much of that vision can be seen in their products, all of which are easy on the eyes and have a natural look and feel.
The options & customizations
If you like customizations, you’re in the right place. Fully doesn’t shy away from offering a plethora of options for you to choose from. Anything from the table top’s material, size, color to the frame can be configured. The possibilities aren’t overwhelming, but they are more than what you’re used to when shopping for a new desk.
For our desk, we decided to go all out and try to customize a Jarvis desk to be in the $1,000+ range. Here’s our configuration.
- Jarvis Designer Ply base price: $639
- 60×30″ Designer Ply Top Blue (+$250)
- 3-stage frame ($20)
- Programmable memory handset (+$35)
- Fully Desk Drawer ($59)
Our total came out to $1,101.44 with taxes and free shipping.
Intuitive customization & checkout
Shoutout to the website’s UX/UI designer for making this process intuitive and painless. Given the myriad of combinations, you’ll need a bit of guidance to figure out what you want. Fully’s checkout process shows you exactly how each option will look, so you don’t have to wonder what’s the difference between a Natural Bamboo and a Dark Bamboo finish. We include it in the review because it’s an essential part of the customer’s experience.
Assembly was simple, the instructions were clear, and all the pieces were accurately labeled and fit perfectly. The entire assembly process took about an hour, which is pretty quick. All the nuts and bolts are perfectly marked and go in without any issues. I highly recommend following the instructions, particularly with how to orientate the legs. The frame and legs are weighty, and you’ll have a difficult time if you don’t build them on top of the tabletop.
One tiny little detail I appreciated was that all of the screws had thread lock on them. The blue glue-like substance on the screw’s tips ensures a snug fit and prevents it from unscrewing itself for the next thousand years.
This L Wrench…
I’ve reviewed and assembled other desks. However, this is the first time I’ve seen this type of L wrench. This odd-looking wrench made all the difference during the assembly process. This wrench needs to become a standard tool that comes with every desk.
The Fully desk’s build quality is exceptional. I expected a few holes to be slightly misaligned, but every holes and socket were precisely in place. In addition, the legs and frame have a wear-resistant coating similar to what you’d find on cars. This protective coat will help protect your desk from toddlers and pets.
The tabletop has a textured finish that seems scratch-resistant. It’s thick, rigid, stable, and good-looking. The Fully desk doesn’t look out of place no matter which room you place it in.
Attention to details
One thing Fully did exceptionally well was paying attention to the little details. The instruction manual is precise and detailed. The way they packaged everything made unpacking and finding all the parts easy (you don’t have to worry about accidentally throwing away the parts bag). And the quality of life details such as the extra-long Allen wrench and pre-installed thread lock made me feel like they genuinely care about my experience.
Even the extension cords that it came with were thought out (see image above). Fully didn’t invent the angled plug, but they thought about it and cared enough to include it. I wish more companies paid this much attention to the little details.
Once the desk is fully set up, the last thing is connecting the wires and installing the control unit. You can screw the control unit on either the left or right side. The control unit doesn’t have physical buttons. Instead, it’s touch-sensitive with a digital display showing you the current height.
I’m not a fan of touch-sensitive controls and prefer the feedback of physical buttons of mechanical levers. The desk will automatically configure itself to the exact height from memory at a touch of a button. You can save up to four memory settings.
The leg’s motors are relatively quiet and powerful despite their size. The legs can go down as far as 25.5 inches and rise as high as 51.1 inches. Although I’m not a fan of the touch controls, they are precise. With a bit of intuition, I could get the desk to stop at just the perfect height each time.
Although my configuration came out to $1072 before taxes, it was worth every penny. It’s a beautiful, functional, and elegant tool that looks good in any room and can significantly enhance productivity. The Fully Jarvis is an exceptional standing desk that offers both form and function without compromises. So for all those looking to invest in their work from home setup, put the Fully Jarvis standing desk at the top of your shopping list.
What to Know About ClickSend
At least 67% of consumers are comfortable texting a business for appointments or inquiries rather scheduling through email and call. So if you’re thinking about taking your SMS marketing to the next level, you’re on the right track. Due to our ever-evolving technology there are a lot of SMS marketing platforms to choose from. In this article, let’s take a deep dive and learn if ClickSend is one of the best SMS platforms out there.
ClickSend Software Overview
ClickSend is an SMS software for any type of business worldwide. Other than sending, receiving, and tracking SMS, it lets businesses send marketing or transactional memos to clients. It lets users send SMS using two ways:
- From a user dashboard, using ClickSend’s SMS gateway.
- Using a designed application program interface.
How Does It Work?
ClickSend is one of the popular cloud-based providers for SMS. It offers a variety of features to address client’s SMS marketing needs and more. For example, brands can send and receive memos through API or dashboard via:
- Email Messaging
- Text-to-speech calls
- Letters via online cloud
- Rich messaging channel
What Types of Businesses Uses ClickSend?
The SMS software is meant for medium and large enterprises. Specifically, the provider caters to industries such as:
- Banking and finance
- Sporting associations
- Transport and logistics
- Non-profit organizations
- Emergency services
Other than sending inbound and outbound SMS, ClickSend is a reliable provider that can improve communication. It allows users to:
- Send bills or invoices
- Offer customer service via text message
- Personalize advertising
- Manage and analyze marketing leads
- Oversee delivery communications with the suppliers
- Send our promos to customers
- Remind customers about meetings and event via SMS
ClickSend: Pros and Cons
In this section, let’s weigh the pros and cons of using ClickSend as the SMS provider of your business.
- Pay-as-you-go system
Unlike other SMS providers, ClickSend only charges what you use. No need to pay for anything that’s not relevant to your business needs. You only need to pay for the company’s outgoing messages. There might be instances where your provider will charge some incoming messages. With this system, say goodbye to the wasteful monthly maintenance fee that’s never applicable to the services you REALLY need.
- Refund policy
Within a 14-day time frame, you can request for a refund. All you need to do is request within the time frame, and the ClickSend team will review your case.
- ClickSend will beat comparable cheaper quotes
According to ClickSend, they can bet cheaper quotes by other SMS providers. So before you inquire about their custom pricing, be sure to check the prices from ClickSend alternatives.
- Internal and external communications
The software allows users to communicate via email, SMS, voice calls and faxes. It allows your business to connect externally with clients and internally with the staff members. The other perks of using it is the ability to reply to inbound messages directly from its platform. It saves you the hassle of switching applications.
- SMS gateway
Users highly praise the convenient SMS features of ClickSend. More specifically, they love its reply features that carry nearly any carrier options.
- Wider customer range
You can reach most countries without registration and additional cost. However, some countries need pre-registration, it depends on the regulation and restrictions of the country.
- Stellar customer support
The company offers great customer support for their users. You can reach ClickSend’s sales or support team via live chat. It’s also possible to access the Knowledge Base section of their website in case your inquiry has been addressed there.
- User-friendly software
Generally, ClickSend is simple to use. Users can easily upload their client contact list and send out bulk messages if needed.
- Be up-to-date
ClickSend has simple reporting and engagement metric features. It’s a convenient tool to let users see the exact numbers of the messages they’ve sent. Also, you can keep track of how many text messages bounced, so it allows you to act more efficiently.
- Zapier Integration
If your business uses Zapier, ClickSend has pre-built zaps for easy marketing automation.
- Data export and sharing insights is not possible
As mentioned in the pros, ClickSend allows a simple reporting feature. However, it’s too simple. If you need to export and share your business insights, there’s no easy way available using the software.
- SMS campaign issues
Some users complain about a few issues in creating their SMS campaigns. There will be moments where you need to modify or adjust some settings. Others say that they need to recreate the copy of their campaign entirely, and go back to step one.
- Character limit
ClickSend has a tight character limit. It also does not allow you to use any emoji on your text as it automatically sets your SMS into “two messages.” As the pricing works on a per text basis, you might want to limit your message to one per recipient.
- Not great for time-sensitive SMS campaigns
Some reviews also say that sticking to a time-limited campaign is not easy. Basically, whenever you send out an SMS memo, ClickSend needs to approve them. So while the team conducts their approval process, this might cause a setback for campaigns that needed to be released on schedule. To avoid this possible issue, it’s best to set up your SMS campaign in advance.
- Not the SMS marketing software for developers
ClickSend is a simple SMS provider. So if you’re a developer, it will appear “too simple” in your perspective. As it is a great tool for marketers, ClickSend is not the software if you’re a developer. It’s not the ideal SMS marketing platform if you plan to do a lot of customized programming and automation.
ClickSend Pricing Plan
One of the pros of using ClickSend is their pay as you go pricing plan for outbound messages. It means you only need to pay for the services you’ve use.
Outbound SMS Pricing
ClickSend’s rate per estimated messages:
- Under 2,000 messages, $0.0271 per SMS
- 2,000 or more, $0.0194 per SMS
- 10,000 or more, $0.0132 per SMS
- 100,000 or more, $0.0097 per SMS
For outbound messages higher than 200,000 you’ll need to contact ClickSend’s team to give your business a quotation.
Inbound SMS Pricing
- Always FREE
Dedicated ClickSend Number
- $1.94 per month, no setup fee needed
- $1123.32 per month
- $1123.32 setup fee
ClickSend: Frequently Asked Questions
Does ClickSend offer a free trial sign up?
Yes. ClickSend offers a limited free trial.
Is it possible for multiple users to share one account?
It’s possible to add, manage and view as many accounts needed in your team. As the account owner, you can designate employees their own “subaccounts.”
Does ClickSend have a character limit per message
We have two categories when it comes to ClickSend’s character limit:
Users have a 160-character limit per one Standard message.
Unicode messages only allow up to 70 characters.
Is it worth it to use ClickSend?
In the end, ClickSend is one of the best SMS marketing platforms that boasts high ratings from users. It has a user-friendly software that delivers efficient, reliable and satisfying results.
Alternatives You Should Know About
If you’re still undecided if ClickSend is perfect SMS software for your business, you can explore other alternatives: