Top 10 Powerful Chatbot Platform Builders for 2023

According to research, 80% of customers would pay more for a better experience. This is why customer service should be on your priority list. And one of the most effective tools you can get to provide this is a chatbot. Here are ten powerful chatbot platform builders to build yours.

What is a chatbot?

A chatbot is a program that simulates the conversation between a human and a machine. It lets humans communicate with digital devices or websites even without the assistance of a human operator. You may have interacted with one before without you knowing about it.

The window that pops up when you’re on a particular website is an example of a chatbot. Chatbots help businesses answer questions, take orders, book tickets, and confirm charges, among many other uses. Below are the best platforms to help you get the right chatbot for your business.

10 Platforms to Build Your Own Chatbot

1. WotNot

A no-code chatbot builder, WotNot lets you design and create your own chatbot even without technical knowledge. It makes it easy for your customers to hold a conversation on your website, Facebook Messenger, or WhatsApp using AI. This will give you a higher chance of converting anonymous visitors into paying customers.

You can try WotNot with its free 14-day trial. If satisfied, you can upgrade to any of its three premium plans. Pricing starts at $99 per month.

2. MobileMonkey

Manage your SMS messaging, WeChat, Facebook, Instagram, and other messaging channels through MobileMonkey. It allows you to build chatbots on multiple platforms, create chat blasting and drip campaigns, integrate live chats, and many others. It uses its patented OmniChat technology so that you can access all your communication in one place.

There is a free plan available, but the paid versions are affordable, with prices starting at $19 per month and can go up to $119. They also have an Enterprise plan that is customized to your needs.

3. Intercom

One of the more popular chatbot platform builders, Intercom’s client list includes Udemy, Atlassian, and Loom. With it, you can create a chatbot quickly, even without coding skills. It has helpful features that let you target and engage qualified leads.

Intercom has plans that are suitable for small or large businesses. The Starter plan costs $74 per month, which is ideal for startups and medium-sized companies. For those with high volumes of conversations, expect to pay a starting price of $499 per month.

4. ManyChat

A cloud-based chatbot solution, ManyChat helps businesses facilitate chat marketing campaigns through social media platforms and SMS messaging. Its key features include drip marketing, message broadcasting, lead conversion, A/B testing, and audience segmentation. It has predefined templates that make it easy to build custom chatbots.

You can use ManyChat for free or avail of their paid plans to enjoy the platform’s many valuable features. Contact them for their premium plan or choose the Pro plan and pay $15 monthly.

5. Drift

If you need to engage your customers through conversational chatbots, Drift is the platform for you. They provide live chats, email marketing solutions, and video communication tools. It is a no-code chatbot platform that uses a bot to ask questions to qualified leads and endorse them to a human sales team.

It has a free plan that you can use for live chats only. To get the most out of the service, you can avail of any of their three paid plans that will adequately cover your needs. Price starts at $400 a month if billed yearly.

6. Tidio

If you want to be proactive in your customer engagement tasks, Tidio is the right chatbot platform to use. Its live feature lets you see your website visitors and communicate directly with them. It offers a conversational AI chatbot and NLP (Natural Language Processing) for a better customer support experience.

Tidio has a free plan that’s suitable for startups and small businesses. For other business sizes, their three paid plans will provide you with the chatbot solutions you need.

7. Landbot

Whether it’s rule-based bots or AI-powered bots you need, Landbot has them and more. Its intuitive interface lets you seamlessly interact with customers and prospects with high-quality dialogues. It allows a human agent to join in on the conversation when needed.

Its Sandbox plan is one that you can use for free forever. But a subscription to its three other plans is worth it to get more of its best features. Pricing starts at €30 per month.

8. ChatFuel

As it says on its landing page, Do what inspires, automate everything else, ChatFuel lets you focus on what matters most in your business. It will take care of communicating with prospects and customers via its easy-to-use conversational bot. It has step-by-step instructions and documentation to help you build a chatbot even without coding skills.

ChatFuel has a free plan and three more with prices that range from $15 up to $60 a month. Its free trial lets you explore and learn more about the tool.

9. SnatchBot

An AI chatbot platform, SnatchBot uses NLP (Natural Language Processing) and Machine Learning technologies. It offers great customization to let you create conversations however you want them. You can build two versions of chatbots: the bot or the bot/human hybrid.

You can use SnatchBot for free, but the main features are included in their paid plans. Prices range from $30 up to $999 per month. You may contact their sales team for their Enterprise plan.

10. LivePerson

Another chatbot platform that uses the power of AI, LivePerson, is an excellent option. Thanks to this technology, you can build, deploy, and optimize your chatbots using advanced analytics and real-time intent detection. It is easy to use and has rich live chat features.

The pricing will be based on how much automation and features you need. To know the details, contact their sales team.

Final Thoughts

These chatbot platforms offer unique features, and to find which would suit your business, you need to explore and experiment. Hopefully, this list has narrowed your choices and cut down your work.