Those who were born after 1990 are more than familiar with the concept of instant messaging. Things have evolved quite a bit in terms of messaging, and yet they’ve stayed the same. The messages are still instant, whether they’re text, DMs, or Slack. There is, however, plenty of room for improvement on the backend. This is where Messagely comes in.
Founded in 2019, Messagely is a customer messaging platform that helps internet businesses acquire, engage, support, and retain customers. It’s an all-in-one live chat, targeted messaging, and team inbox solution built for online business to drive growth.
Basically, Messagely helps businesses have “deep conversations” (no, not that deep, geez) with their customers. Which, in turn, means happier customers and more revenue. Businesses can take care of all of their customers all-in-one app.
How does it work? Don’t worry, I’ll tell you. There are three ways Messagely is effective.
First, acquire customers. You set up live chat bots and build them up in moments. Qualify and convert leads more quickly and effectively than ever before. Second, engage customers. You reach out via email, text, push notifications, what have you. Convert sign-ups into paying accounts, and one-off users into loyal customers. Third, support customers. Use an integrated chat tool, help desk, shared team box, and knowledge base to deliver best-in-class customer service.
Have you ever had to call customer support? Isn’t it super annoying to deal with a robotic voice. Don’t you just want to scream into the phone, “I WANT TO TALK TO A REAL PERSON!” Live chat is the gold standard in customer support. Simply being able to interact with a real-live human being, no matter the medium, can make all the difference in saving or losing a sale.
Things are quiet on the business end for Messagely. Perhaps because things are going swimmingly? By the sounds of their product, it very well may be.
