When one goes to buy a car from a dealership, one doesn’t factor in the tedium of getting a car from the lot to the customer. There are a lot of factors to consider. One is that dealers have to work within ten to fifteen different pieces of software. The process of buying a car can be overly complicated, tedious, and potentially frustrating. Dealers want to sell the car, customers want to buy the car. That should be it, right? Enter FUSE Autotech, a seamless digital-to-dealership experience.
FUSE can be started and completed whenever and wherever you want. Customers, if they so choose, can start the process online at their own pace, pause, and pick right back up inside the dealership. The system is an intuitive, connected experience that saves both the dealer and the customer time and money.
Designed For Dealers
FUSE is clearly designed for dealer use but with customer satisfaction in mind. Some might view that as suspect, considering the car dealer reputation we’ve all come to adore (giant inflatable gorilla included). However, FUSE was designed not just for dealer ease but customer satisfaction.
Developed in-house by the Walser Automotive Group, FUSE was incepted based on one question: “how can we improve the customer experience at our dealerships?
And, so, FUSE Autotech was founded in 2020 by Andrew Walser and Elie Wurtman. They had developed an FMS (Finance Measurement System) designed to consolidate online and in-store technologies for a seamless customer experience from start to finish.
More Cars For More Customers
The platform automates the entire automotive purchase process and finance experience via a cloud-based AI predictive finance system. This enables dealerships to convert more deals with higher margins. As a result, this improves the customer experience.
“The automotive industry experience is rapidly evolving on all fronts and one of the biggest opportunities is reinventing the finance process into a fully automated omnichannel experience,” Elie Wurtman, Executive Chairman of FUSE Autotech.
Essentially, FUSE allows more deals to move through the system more efficiently. That means more customers buying cars more quickly.
FUSE currently serves over 100 dealerships in the United States through various SaaS products. They process nearly $1 Billion worth of vehicle transactions this year. Thanks to FUSE, you may get the car of your dreams faster than anticipated.
