5 Best AI Chatbot Software in 2023

Artificial intelligence is slowly being integrated into people’s daily routines. More AI tech has been available since the launch of AI-powered virtual assistants like Siri. And AI chatbots are no exception. An AI chatbot is a software that uses NLP or natural language processing and artificial intelligence to analyze customers’ questions and automate responses. And the most popular one is ChatGPT, powered by Elon Musk’s OpenAI. But how does it work, and what are the top AI chatbot tools in 2023? Read on to find out. 

How Does an AI Chatbot Work? 

AI chatbots make it easy for people to find information quickly without human intervention. They inquire via text, audio, or both. In response, AI chatbots gather data and information from the billions of web pages online. After which, the platform formulates the best human-like response to answer the query. 

Initially, chatbots started as a text-based-only system, with developers pre-writing answers for simple queries. Over time, these AI tools have developed their processing capability through natural language processing (NLP) to create conversational responses. The most recent types of chatbots can learn more about human language. These AI chatbots formulate responses based on user interactions through machine and deep learning. 

For instance, if a user asks a chatbot what the bus schedules are for the following day, the chatbot may also offer to adjust alarms so the user can make it to their bus ride. 

How to Select the Best AI Chatbot Tools

With so many AI chatbots available online, people can take advantage of the free ones. However, considering these elements when selecting the top AI chatbot is imperative. Here are a few things to look for when choosing the most reliable AI chatbot software:

• Accurate. Although the aggregated data from chatbot responses are reliable, you must fact-check everything. However, you can find the AI chatbot with the most accurate response and coherent language. You want a derived text that needs minimal editing. 
• Responsive. An AI chatbot aims to make people’s lives easier by helping them find information quickly. That said, you want a chatbot tool that delivers lines of text without interruption. ChatGPT, for instance, can formulate a 2,000-word article on a single query within a minute.
• Quick setup. Some AI chatbots, like ChatGPT, are free and don’t need registration and credit card signups. Find one that lets you use the software quickly without the need for technical requirements or long onboarding processes. 
• Easy user interface. You want to choose an AI chatbot that offers a seamless user experience. Find one with a straightforward user interface that instantly lets you type your inquiry on a text field and a button to generate responses. ChatGPT is the best example of an AI chatbot with a user-friendly interface. 
• Additional features. On top of these elements, use an AI chatbot with additional features, such as multi-language support, easy integration with other tools, reports, analytics, etc. 

5 Top AI Chatbot Platforms

Here are the top AI chatbot software you can check out.

1. HuggingChat

HuggingChat is an open-source AI assistant created by Hugging Face. You’ll get human-like and friendly responses from this AI-powered chatbot. Like ChatGPT, HuggingChat can handle many tasks, such as composing rap lyrics, writing articles, drafting emails, writing code, etc. This AI platform is accessible to anyone with a user-friendly web interface and API integration. You can also easily integrate HuggingChat with your existing services and apps. Unfortunately, HuggingChat is still working on being used commercially. The software runs on Meta’s LLaMA, which isn’t allowed for commercial purposes, so it’s best to stay tuned for future updates.

2. ChatBot

If you’re running your business online, you must use an AI chatbot for your website. ChatBot is the best AI chat platform for your company website that provides conversational chats without coding. Enjoy many features, such as ready-to-use templates to fit your business needs. With these templates, you can personalize your chatbot’s responses, ensuring a better customer experience. With ChatBot, you can be sure you’re assisting customers from the beginning until the end of the marketing journey. Engage by sending personalized greetings, offering recommended purchases, and scheduling client meetings. 

3. Botsify

If you want an all-in-one platform that helps with marketing, automation, and customer engagement, Botsify is the AI chatbot for you. You can automate sales processes by using the software’s AI-powered chatbot. Make your web forms more exciting by turning them into friendly conversations. Additionally, you can rely on Botsify’s quick responses, never letting your website visitors wait. On top of 24/7 customer support, you can also supercharge your customer service support by making Botsify work alongside your teams.

4. ChatSonic

This is the AI chatbot to use if you’re looking for a reliable voice command chatbot. ChatSonic is deemed the most advanced AI chatbot tool in 2023. It lets you generate content, such as posts, tweets, emails, ads, product descriptions, website copy, social media captions, and more. ChatSonic is also easy to use. All you have to do is select the platform from the Writesonic library and use the platform to generate text responses and images. This software offers a free trial with a 10,000-word limitation. 

5. Liveperson

Liveperson partners with EqualAI, an organization spearheading certifications and standards for responsible AI since 2018. Using Liveperson means delivering safer and more secure AI experiences for your customers. The platform optimizes more than 350,000 skilled humans who enhance models continuously. Liveperson offers the world’s most extensive data sets for more accurate and natural language processing. This LLM-powered AI chatbot provides many features, such as the Conversation Copilot that creates warm, automated interactions powered by human experts.

Conclusion

These best chatbots will not only make your life easier, but they also help fill in the gaps. For instance, automating personalized messages to customers is a step towards moving prospects down the sales funnel. Additionally, chatbots provide more accurate information than when researching data yourself. Overall, these chatbot platforms are more efficient, assisting business owners to reach their marketing goals.