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How My 7-Day, $7 GraphicsZoo Experience Went

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The luxury of an on-demand graphic designer is a recent one. Gone are the Mad Men days of walking into a glamorous, sexy office building to hire a firm to do design work for you. Now, if you need a design completed, all you have to do is log on. GraphicsZoo is one such on-demand graphic designer. 

For a flat, monthly rate you can have all the designs your mind could dream of. So, I decided to see what was up with them. I signed up for their 7 Day $7 Trial. Not a bad deal, right? Here’s how my experience went. 

Logging On, Part One

When I first signed up for GraphicsZoo, I didn’t actually sign up. Not yet anyway. I had filled in and submitted the necessary log-in information. Next was the payment information. I paused on that for whatever reason, got distracted and closed the window. I would take care of it the next day when I had a moment. 

GraphicsZoo, however, took the initiative. I received this email the following day:

I hadn’t given them any money yet. Seems a little odd for a company to get the ball rolling when a customer has knowingly not handed over any kind of payment information. They sure seemed eager to get started, so, why not? Let’s get to work. 

Except, when I clicked on “Post a New Project,” I was sent to this page: 

You may be asking yourself, “what the hell is Laravel?” Because I sure did. Laravel is a free, open-source PHP web framework. It’s a website programming tool. That’s the best way I can explain something I don’t fully understand in layman’s terms. 

Why was I sent to this page by an official GraphicsZoo email? 

¯\_(ツ)_/¯

Logging On, Part Two – The Sandwich Shop of My Dreams

Now ready to hand over proper payment information, I signed up a second time. Again, GraphicsZoo sent me an email about starting a project before I had submitted the payment information. But this time, they didn’t even give me time to walk away. 

I get it, you’re Eager McBeavers. Let’s wait until I hand over payment information, yes? 

Once I got settled in, I submitted my design request. Since high school, I’ve had a very silly dream about opening up a sandwich shop. So, to make a younger me excited, I decided to create a logo for this dream sandwich shop. 

My nickname in high school was Blondie, so I decided to stick with the theme and name my dream shop “Blondie’s Sammiches.”

Now, I had plenty of ideas as to how I wanted a logo or a label to look for this dream shop. But I wanted to see what GraphicsZoo designers could do with minimal direction. I gave them the initial freedom to decide for me. Let’s see what kind of raw talent they got. 

I asked for a classic New York deli-style design, and the rest was up to them. At least to start. 

Once submitted, I happened to notice the expected delivery date. September 6. That date would seem arbitrary, but I signed up on September 1. Kinda funny that the first expected delivery date is just under the 7-day mark, no? 

I see what you’re doing, GraphicsZoo. 

Design First Draft

To GraphicsZoo’s credit, they delivered the first draft ahead of schedule. For minimal direction, they delivered a half-decent design. 

I asked for a classic New York deli-style design. I think, despite the super-dated early 90’s color scheme, they did pretty okay. 

Now, I wanted to see how they would take direction. I preferred the first design with the text wrapped around the sandwich logo. I only wanted to change the color. I asked for a variety of text options (black, white, and colored) and that the sandwich be filled with “sandwich colors,” for lack of a better description. 

We all know what “sandwich colors” are, right? 

Turns out, GraphicsZoo designers did. 

The Waiting Is The Hardest Part

We were approaching the 7-day mark, so I was hoping to get a revision on the design before that mark. 

I would periodically check-in, but I would have a difficult time navigating the site. Upon checking in, I would see this page: 

If I were a less patient person, I would have been irritated. If I was paying regular, non-$7 prices, I would be furious. My inner Karen would be roaring. 

After some digging and clicking, I would eventually find my project. But, frankly, I shouldn’t have to do that no matter how little I’m paying. If I’m about to open my dream sandwich shop, I want to be able to find my potential logo with absolutely no issues. 

Seeing empty folders on an initial log-in is, well, not good. 

Design Second Draft

Thankfully, one day before the end of the 7-day trial, I received a second draft. To my delight, they had followed my directions well. 

Sure looks like “sandwich colors” to me. 

If I had more time to work on this, and if I were actually opening up my sandwich shop, I would have more revisions to make. But, considering the quality of design in the brief time allotted, I think this is a solid design. 

What is “solid” in terms of an academic grade? A “B?” A “B-?” Either way, my mother would tell me to do better. 

Cancelling The Trial Before The Real Charges

I was now in a time crunch. Considering I don’t want to pay over $300 for a service I won’t be returning to anytime soon, I wanted out and fast. I mean, look at these prices. 

Not exactly in my budget. So, it was time to cancel. I requested a cancellation and then… well, I waited. 

But, I don’t want to wait to see if my cancellation goes through or not. When you go to cancel your Netflix subscription, they cancel it. There’s no suspense. And when there’s that amount of money at stake, suspense is not the emotion I’d like to be feeling in the moment. 

I reached out to GraphicsZoo’s support team. I had asked for a confirmation of cancellation. But they had something else in mind, at first. 

And so, our dance began. 

There was a decent amount of back and forth. “How about this subscription plan?” No, just cancel, please. “Well, how about this one?” No. Just cancel, please. “Consider this plan!” I said NO. No means no! 

Eventually, my persistence and complete and total unwillingness to pay a single cent more won out. Grace, my support … person, finally conceded. 

She was doing her job. Can’t sneeze at that. I can sneeze at the practice of hounding someone not interested in paying a single cent more. If I were running a business, however, I’d insist on that policy. 

I may have been mildly annoyed about that process, but ultimately no harm was done. The cancellation went through. 

Conclusion

All in all, I would call my 7-day $7 trial experience with GraphicsZoo mediocre. I found the initial signing-up experience to be bizarre and unintentional. There’s no way GraphicsZoo meant to send me to a web programming tool when asking me to start a project. 

That’s the kind of whoopsie-daisy that really needs to be rectified, and immediately. 

I was slightly irritated by the persistence of a support coordinator to get me to keep paying them, but that’s the nature of business. There’s nothing wrong with that. 

I was mildly impressed with the designer’s ability to deliver a decent design in a short amount of time with minimal direction. What they delivered was fine, but given the circumstances, I think it was solid. 

Despite the decent work by the designers, I probably wouldn’t recommend GraphicsZoo. The experience with the initial signing up, the difficulty navigating their site, and the over persistence by the support department left me with a bad taste. There are plenty of other services out there better organized with the same quality of design. 

If I could put my experience with GraphicsZoo in a single word, it would be “Meh.”

Chris Blondell is a Philadelphia-based writer and social media strategist with a current focus on tech industry news. He has written about startups and entrepreneurs based in Denver, Seattle, Chicago, New Haven, and more. He has also written content for a true-crime blog, Sword and Scale, and developed social media content for a local spice shop. An occasional comedian, Chris Blondell also spends his time writing humorous content and performing stand-up for local audiences.

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OpenStudio – Business Management All-In-One

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We all need a service that makes business easier, right? Managing your team, your finances, your documents, and your customers can be an arduous juggle. There are a few services out there that help businesses manage all of this. But have you heard of OpenStudio? No? Well, allow us to make a proper introduction. 

OpenStudio helps you centralize all the applications and services you may need in order to run a business. 

Some of the top features offered by OpenStudio are necessary in order to run a business but haven’t necessarily been rolled into one package. Things like IT Protocol/Document Management create a shared workspace to save your important documents for future consultation. 

Or perhaps you may find the Permissions and Authorization Management feature useful. You can decide which permissions and applications every member can access. 

OpenStudio offers the following services: 

  • Surveys
  • Content Management
  • Task Management
  • Ticketing
  • Alerts
  • Document Management
  • File Sharing

There are other similar services, but none of them are as neatly packaged and formatted as OpenStudio. Running a business doesn’t have to be complicated. All you need should be at your fingertips. A custom environment to manage your team, your finance, your documents, and your customers? Sign us up.

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Archbee Is Here To Centralize Your Company Data

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If you could describe Archbee in two words they would be: “documentation specialist.”

Founded in 2018 with $1 million in funding. Archbee is a knowledge base platform for technical teams to create, structure, and share documentation internally and to customers. 

The software provides a set of customized tools for software developers. This enables everyone in the business to organize key information and intelligence in a single hub. That’s a benefit of colleagues and customers, both present and future. 

Meet Dragos

In an interview with Forbes, founder and CEO of Archbee, Dragos Bulugean stated: 

We are talking about the knowledge that makes your business what it is. Archbee is meant to be the one-stop-shop for the documentation needs of software companies.”

“Businesses are in a rush to create products, launch them faster, and be the first to market. An important part of creating a product is its catalog or index – in essence, the ‘how to’ guide.’”

“It is this often neglected task that Archbee is making it easier to create. It is not just a product manul but a central knowledge base and the true front of knowledge which is making an impact on commercial metrics – helping improve onboarding time for customers, reducing the number of support tickets and, importantly, making the products understood by users.”

“We’re focused on helping any company that builds software to create collaborative spaces which are accessible to all and easy to use.” 

This long-awaited platform offers editing, document collaboration, Slack integration, file storage, and other related services. These features, in turn, enable engineers to disseminate real-time information about planning on their construction team. 

When you have a software as innovative as Archbee, it frees time up for developers and engineers. That way they’re able to spend more time in “deep-work” mode and solve more challenging problems that require full attention. 

In short, with Archbee, you can centralize all of your information in one place.

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Meet The World With Memrise

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All over the world, around 60-75% of people speak at least one language. People who speak more than one language report improved memory, problem-solving, critical-thinking skills, enhanced concentration, and more. So, if you speak more than one language, you essentially have an improved brain. If you want to join this crowd, Memrise may be the most effective option out there. 

One of the things that had kind of caught my attention was that psychology around how we learn languages.

Ben Whatley, Co-Founder and CPO of Memrise, learned French the way most of us learn a second language. We’re given the rules of the language, the grammar, how to speak properly. But there’s a flaw in that approach. 

I would go to France and I couldn’t speak a word. I wanted to understand why that was.

“That was a light bulb moment.”

The way we’re taught language is from the left brain perspective as opposed to the right. The left brain involves analytics, reading, and writing. The right brain involves creativity. If you need a metaphor to help you out, the left brain is the uptight, brilliant nerd and the right brain is the hippie-dippie artist.

Whenever you’re learning a language, you may often hear that the best way to learn is to immerse yourself in it. If you’re learning Spanish, spend a month in Mexico City. If you’re learning Japanese, take a trip to Tokyo. And so on. The grammatical approach to learning language has its value, but it’s the colloquial experience that truly helps imprint 

Whatley and fellow Oxford classmate, Ed Cooke, founded Memrise in 2010. Cooke, a Grand Master of Memory, had combined his skills with Whatley’s observations and ideas. They conceived of a new method of language learning. One more in line with immersion than grammar. 

We’ve been gradually and daringly evolving the product to bring more and more of the richness of real-world content into the course of our ongoing experience.” 

In 2016, we did a tour around Europe on a double-decker bus to collect a video dictionary of all the European languages. 

“Tens of thousands of short videos of native speakers [speaking] in context.

While other language learning apps like Duolingo or Babbel have computerized voices, Memrise has actual recorded voices.

That kind of got baked into our core algorithm – namely naturalistic accents, idioms, phrases as they’re spoken in the real world, not sort of in the kind of academic sense, but a kind of multi-dimensional learning.” – Cooke

Most everyone really wants when they’re learning a language is they’re learning it to connect with other people, to be able to read what other people mean and to be able to express themselves to other people.” – Whatley

Speaking Spanish to your teacher versus speaking to a coworker is notably different. Your teacher will have you say “poco” to mean “little” when your coworker will make fun of you for sounding too proper. Memrise would teach you that “poquito” is the casual way to say “little.” 

Memrise is disrupting the academic dominance of language learning by focusing more on practice than technique. How many native English speakers do you know that speak perfectly grammatical English? 

Let’s take “you all.” In the south, you’ll here “ya’ll.” But in Pittsburgh, you’ll hear “yinz.” Do you think ESL teachers are noting things like that? Probably not. Memrise, however, does focus on this more casual ways of speaking because they have a stronger understanding of how the human brain functions and how we communicate with one another. 

One interesting feature you’ll find with Memrise but not any other language learning app are Zoom conversations. These are free rooms where you can hop in and speak, say, Spanish with other people. Instead of traveling to Mexico City to immerse yourself in the Spanish language, you can log into Zoom and speak it with other speakers. 

It’s live person to person – it’s not a lesson. It is just about trying to use whatever language skills you’ve got in your in your bag. Just try and get it out there and use it, because that’s what happens when you are actually in a country.” – Whatley

The aspiration is to make it as fun as being in the country.” – Cooke

It’s never too late to learn a language. The pleasure of learning and speaking a new language is immeasurably rewarding. As Memrise says on their site, “learn and language and meet the word.”

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