Two names dominate the unlimited graphic design space – Design Pickle vs Penji. Which is the better service for you? We signed up for both companies to find out the pros and cons of both, so you don’t have to.
See the complete list of unlimited graphic design companies we compiled for your research.
What is unlimited graphic design?
Unlimited graphic design companies are an alternative method to purchasing professional design. These services have a subscription business model, so depending on the number of designs you need, it can be considered budget-friendly or more expensive than other options.
No hiring, no HR, no interviews, and absolutely no managing on your part. Just submit the designs, and the company will find the best designer for you and take care of the rest. Sounds too good to be true? We did an in-depth Penji review and Design Pickle (coming soon) to see if the promise is real.
Today, we’ll see which of these two unlimited graphic design service providers offer the best value for your money. For our comparison review, we’re going to look into the following criteria: speed, quality, communications, ease of use, and value.
DESIGN PICKLE VS PENJI – QUICK SUMMARY
This is a rather long and extensive review. So if you don’t want to go through everything, here’s the TL;DR
- Pricing: We signed up for both Penji and Design Pickle’s $399 plan to see which company provided a better service and experience.
- What’s Included: Penji’s pricing included more design types. Design Pickle didn’t include logos, complex infographics, and presentations.
- Custom Illustrations: Included with Penji’s Team ($499) and Agency ($899) plan. Design Pickle charges $499 add-on on top of your existing plan.
- Quality test: Both companies received the same four projects with the same exact wording, attachments, etc.
- Design Pickle won “Versus” blog Featured Image
- Penji won Facebook Cover Image For Digital Pub
- Penji won Print Magazine Cover Re-Design
- Penji won Content Infographic Re-Design.
- Design details: Penji’s designs got the small details mentioned in the brief.
- Customer support: Design Pickle had more responsive support and online knowledge-base. Penji’s account manager proactively emailed us with updates and answered questions in a timely manner.
- Turnaround: Both companies delivered 2-3 drafts within 24 hours. Revisions were also speedy. Design Pickle took 12 – 24 hours for revisions, while Penji usually turnaround revisions the same day.
- Platform & Integrations: Both had intuitive and easy-to-use platforms. Design Pickle had more integrations. Penji’s Slack integration was difficult to use and requires help from developers.
Choosing between Design Pickle and Penji, Penji won in with their design quality and attention to detail whereas Design Pickle won with their support team and integrations.
Penji offers better value by covering more design categories, giving you more options to choose from when you’re requesting work. Penji’s design team was also more responsive and felt like working with people instead simply receiving canned responses.
Design Pickle was excellent in terms of their operations. They laid out the step by step process very well and you knew what to expect next.
Penji promo code
If you want to give them a try, use this promo code “OMDVP25” to get a Penji discount of 25% off your 1st month.
Design Pickle’s promo code
DESIGN PICKLE VS PENJI FULL REVIEW
Although both companies offer the same services, their pricing model is very different. Design Pickle separates their plans into Pro and Standard. Standard starts at $399/month and you’ll be working with a Filipino designer for with the expectation of a next day turnaround.
How much does Design Pickle cost?
Meanwhile, the $995 lets you work with the designer via Slack for real-time communication and same-day delivery. You also get advanced infographics, animated GIFs, and Powerpoint designs on the Pro plan.
How much does Penji cost?
Penji’s pricing, on the other hand, has three tiers. Penji’s low plan is ironically called its “Pro” plan. At $399/mo it costs the same as Design Pickle’s Standard plan and appears to offer the same level of design service. Design Pickle offers Zapier integrations. Although Penji doesn’t offer Zapier integrations, they have an Invite feature that lets you add more than one user to the account. I personally find that very useful.
For this review, we chose to sign up for Design Pickle’s $399 Standard plan to compare against Penji’s $399 Pro plan.
DESIGN PICKLE VS PENJI $399 PLAN COMPARISON
The pricing page alone doesn’t tell the whole story. We want to know exactly what each plan offers and what you get in terms of design offerings for $399/month. After digging around their websites and asking their support chat, we uncovered more details each plan has to offer. Here’s a chart we made to showcase all of the hidden features and important benefits included with the $399 plan from each company.
There’s a number of differences between the two company’s offerings for their base $399 plans that you need to be aware of.
Number of Designers
Design Pickle’s pricing plans indicate that they will assign 1 designer to you and you’ll be working with just that designer. If you prefer a personal connection with your designer, this may be the best option for you.
Penji doesn’t assign you to any designer until you actually create a project. When you create a project, you’ll be assigned a designer with the best skillset for that type of project. Penji’s support team told me they utilize this method of assigning to make sure we only work with designers who are actually good at the type of design we’re requesting. I’ll have to give a point to Penji for this one.
Design Pickle explicitly stated that they only offer logo design for their Pro plan ($995/m). Penji’s pricing page doesn’t explicitly state it, but their customer support confirmed that they include logos for all plans.
Neither company offers custom illustrations as a part of their $399 plan. However how they incorporate it is uniquely different. Penji packaged Custom Illustration in their Team ($499) and Agency ($899) plans.
Design Pickle doesn’t include Custom Illustration in their Pro plan ($995). To get Custom Illustrations, you will need to pay an extra $499 add-on every month that you need an illustrator.
Design Pickle vs Penji: Here’s what it will cost you to get custom illustrations with each company.
Penji: Team plan $499 / month (includes Custom Illustrations)
Design Pickle: Pro plan $399 + $499 Custom Illustration add-on = $898 / month
It costs quite a bit more to get custom illustrations with Design Pickle. If you rarely need custom illustrations, this won’t be an issue. But if custom illustration is a big part of your design needs, you might need to look closely at this.
1. REGISTRATION AND ONBOARDING
Design Pickle vs Penji’s registration process was both smooth and efficient. I didn’t feel either one asked too many questions or complicated things. Penji allows you to sign up for any plan you want right away. Meanwhile, Design Pickle only lets you sign up for the Standard plan. To register for the Pro ($995) plan, you need to schedule a demo
Design Pickle vs Penji’s Onboarding
After I signed up for their services, both led me straight into their online portal right away. I was able to create my first project almost immediately. There wasn’t actually a “Welcome” email with Design Pickle, which was strange, I figured they’d send me something. I did get a handful of emails, one of which was a brilliantly created video that showed me how to write a better project description. The video was quite long, but it was polished, well written, and hilarious. I love that about their company.
Penji was very conservative with their onboarding. I received an official “Welcome to Penji” email with essential information, which was nice. Then the next day I received an email from someone named Charmaine from their company. It wasn’t a templated or auto-responder email, it was my account manager emailing asking how I was doing. I liked that.
2. CREATING DESIGN PROJECTS
Now for the real question – who provides better quality designs? All the features, bells, and whistles are pointless if the company can’t turnaround quality designs for you.
We created three test projects and posted them to Penji and Design Pickle. To make sure everything was fair, we submitted all projects with the exact same description and attachments. We even went as far as giving them the same exact feedback on each of the drafts.
Here are the test projects:
- Facebook Cover Image For Digital Pub
- Print Magazine Cover Re-Design
- Content Infographic Re-Design
- “Versus” blog Featured Image
As a digital publication, we work with design agencies and freelancers to get our design work done. These projects are taken directly from our queue. We chose these projects specifically because they all require different skills to complete and will give us an idea of how versatile each company is.
3. TURNAROUND TIME
We submitted the four projects to both Penji and Design Pickle respectively. Both the drafts and revisions were quick by both companies.
We received drafts for 2 out of 4 projects back the next day. This was very fast – much faster than any of the freelancers we’ve hired. One of the projects didn’t receive submissions because my designer had a question that needed a response, which was understandable.
Upon submitting revisions, I started to see delays. Even when I submitted simple revisions, it seems to always take 24 hours no matter how small or big the revisions were.
We received drafts for 3 out of the 4 projects back from Penji within 24 hours. My designer also asked a question about one of the projects, but she skipped that one and worked on the 4th project instead of waiting for my response.
Revisions were usually done the same day. And I noticed that if my designer isn’t online, my account manager would assign another designer to quickly jump in and make the revisions.
In terms of turnaround time, Penji is faster. Both companies were fantastically speedy with delivery and I can’t say I was disappointed with either. However, Penji was able to deliver fast revisions, especially simple ones, much quicker. And that’s important because waiting 24 hours for a fix on a small grammatical error is frustrating.
4. DESIGN QUALITY
Now for the ultimate reveal. Design Pickle vs Penji, which company produced better quality design? See for yourself.
“Versus” blog Featured Image
This was a fairly simple blog graphic request. We write a lot of comparison articles and wanted a featured image that we can use as a template and swap out names of products or companies that are being compared.
Design Pickle: My designer’s name was Arvin. It took us several revisions to get to the final product, and overall it’s very close to what I had envisioned. 8/10
Penji: My designer’s name was Kenny. It also took several revisions, however, I can’t say I was pleased with the final product. It felt like Kenny was just following instructions and nothing more after the 2nd revisions. I give this project 5/10.
Facebook Cover Image For Digital Pub
Our publishing partner Consumer’s Guide needed a new Facebook cover photo. This was a fairly simple design request, with the exception that you have to check out the website and understand what the company does in order to create a banner. I gave special instructions such as, “Use the logo in the design and showcase what the publication does on the cover image.”
Design Pickle: Given I was impressed with Arvin on the 1st project, I was thoroughly disappointed with this one. I don’t think the designer even went on the website to review the publication at all. Just a glance would’ve helped. This looks like 6 random images from Pexels or Unsplash stitched together. 3/10
Penji: Rowell (a different designer) was assigned to this project, and it seemed like he took the time to review the website before designing. I didn’t even know, but apparently there was a new logo on the website that I wasn’t aware of. Rowell took the time to ask for the new logo. The end result was beautiful and our friends over at Consumer’s Guide loved it. 9/10
Print Magazine Cover Re-Design
The designers were tasked to design the cover for the Owner’s Mag second edition print magazine. All instructions, copy, and even past designs were given. The cover needed to look professional, refined, and most importantly highlight the Coronavirus Pandemic. I also asked for this to design in Photoshop.
Design Pickle: I was assigned to a designer named Alyssa randomly, and wasn’t sure why. The first draft was not up to par with what I received from my first project. She also gave me an Adobe Illustrator files instead of Photoshop like I had requested. Arvin, my main designer, was quickly re-assigned to fix the design. Several drafts later, it’s just nowhere near the level of polish and professionalism that we needed. I gave instructions to “Highlight the Coronavirus” section. My designer proceeded to make the texts CORONAVIRUS texts bigger. Quality rating: 3/10.
Penji: Billie was assigned to this project. The first several drafts were exactly what I asked for and more. It was clear to me that Billie has designed plenty of magazine covers before as she knew where to place text and images and how to organize content blocks on a cover. It took a few revisions to be perfect, but I saw a high level of professionalism.
What I was most impressed with was how she highlighted the “Coronavirus” section. I was speechless at the final product. I showed the design to my editor and they couldn’t believe it didn’t come from one of the design agencies we hired. Of all the designs we submitted, the quality and level of creativity in this design far exceeded our expectations. And this is the design we will likely be going with for our print edition. Quality rating: 10/10
Content Infographic Redesign
Infographics are some of the most challenging and difficult designs to get right. Infographics need to be entertaining to look at while also present statistics and numbers in a way that’s easy to read and digest. Even freelance graphic designers who we’ve hired from Upwork and Fiverr have struggled with this in the past.
Design Pickle: Arvin followed instructions, however, there was no creativity in the design. It’s just left and right blocks of texts and icons. The icons were all of the different stylings, clearly from different designers on Freepik or another free resource site.
I have to be fair and say that it’s not a bad design, but it’s not an infographic. Not even close. And this isn’t something we can use to publish for our audience. Design quality: 4/10
Penji: I was assigned another designer from the beginning, but requested for Billie given how impressive her magazine cover design was. The results speak for itself. The gradient is beautiful and easy to look at without being overwhelming. Each item from 1 – 8 was organized and flow gracefully down the page.
Each icon makes sense with its content block. And the way the 55%, and 78% statistic was intelligent and meaningful. All of the content seems like they fit and flow together. This infographic design is on the same level of professionalism and detail that we’re used to from working with design agencies in our city. Design quality: 10/10
5. ATTENTION TO DETAIL
Both designers from Penji and Design Pickle were fantastic individuals to work with and we don’t have complaints with either Arvin or Billie. However, designers from Penji seem to pay more close attention to the details of the designs.
There was a lot of little errors from Design Pickle’s submission. The woman in the pink shirt icon is duplicated in two of the graphics. The 78% graphic didn’t make any sense and you can’t see the tiny icons inside of the icon.
The other thing that bothered us was the use of colors. The design on the left had poor color choices for the background colors. The light-blue is used twice, and they connect and bleed into each other (1 and 7). Penji’s design on the right had colors that complement one another and just overall looks more professional.
Creativity is a difficult thing to measure. It’s easy to tell your designer to “be creative” with the design, but it’s almost impossible to pinpoint. Creativity is one of those things where you just have to trust that your designer has.
My experience working with Design Pickle vs Penji produced interesting results. Despite giving the same instructions and feedback word for word, the outcome was completely different. Design Pickle’s designers were great at following detailed instructions and almost too good to the point where they didn’t put in their own creativity.
For the Magazine cover design, I gave the following instructions
- Have stock images of people moving and working in the background to show movement
- Make Product Review and Exclusive sections stand out
- The major headline is “Coronavirus Pandemic Explained”. Make this the most prominent element on the page
As you can see from the image above, the two designers both had a different creative vision for how to make the Coronavirus section stand out. To us, Penji’s vision was more creative and impactful.
Both Design Pickle and Penji have their own dedicated platforms, which is both a good and a bad thing. We personally prefer if their designer just joins our platform and works with our team on Asana or Trello. But we understand their business model can’t allow for that kind of personalization.
Both platforms were super easy to use and I have very little complaints. They’re not complex platforms and are both seamless enough that you won’t need any complicated tutorials or share-screen walk-through to get the hang of.
I didn’t like how Design Pickle’s platform constantly tries to sell me their CEO’s content. The platform tries too hard to get me to click on links to his podcasts, webinars, etc. and I was more annoyed than appreciative.
Penji’s platform is cleaner, less bulky, and didn’t try to sell me anything. And that, I appreciated. I get that Design Pickle wants to get more clicks and signups for their CEO’s webinars, but there are better ways to do that.
One of the things I love about Design Pickle is its abundance of integrations thanks to Zapier. Although I haven’t used it myself, my coworkers swear by it and have used Zapier integrations with other software. I don’t know how their Slack integration work because we signed up for the Standard plan, but I have a feeling it’s not actually an integration, but more so someone joining our Slack team and working with us. And that’s a great thing.
Penji didn’t have Zapier integration, instead, they have Slack Integration API. It was a bit complicated and required our developer to actually setup with our Slack. Definitely not user-friendly or intuitive. This point goes to Design Pickle.
Communication is VERY important in graphic design. Both companies did an exceptional job communicating within all of the design projects. Despite not being able to meet or talk to any of the designers and having everything be done online, communication always felt responsive and tight with both companies.
The one thing I like about Penji was that my account manager was very active in communicating with me. I believe I also had an account manager for Design Pickle, but they rarely contacted me except when for I wanted to cancel.
My Penji account manager, Charmaine, emailed me right after I signed up and personally contacted me when she saw that I wasn’t happy with some of the revisions. That’s an extra layer of care that Penji gave that was missing from Design Pickle. And to me, it made a huge difference in my overall satisfaction.
Both companies provided top-notch customer support and both were very responsive to my needs.
Design Pickle shined in two major areas when it comes to their support. They use Intercom for live chat and during most day-time hours someone was available to answer me. They also have a knowledge base where you can look up FAQs, although I’m not sure how useful this would be since this is a service and not a complex SaaS software. Regardless, it was a nice thing to have just in case.
Penji’s customer support was also excellent as my account manager was a real person who constantly checks on my projects and contacts me proactively whenever there was an issue. I really liked the human element that Penji always seems to provide. The downside is that there’s no live chat. And whenever I needed help, the chat interface of Penji just sends an email out to my account manager.
Overall, both companies were great. Design Pickle responds faster and has more online help resources. Penji, on the other hand, has a very active account manager who proactively emails me.
OUR FINAL VERDICT
Choosing a winner is difficult as both companies are great in their own respective ways. Both have been around for several years, however, Design Pickle has been around longer. Both provide a great experience and I can’t say I’m upset or disappointed with either service. But there are many areas where one outshines the other.
Design quality – Penji
Of the four projects, Design Pickle won 1/4. Penji won the remaining 3/4. The clear winner in terms of design quality goes to Penji. From our experience, the design quality, creativity, and attention to detail were better with Penji than with Design Pickle.
Turnaround time – Tie
Design Pickle vs Penji in turnaround is a complete tie. Both were exceptionally fast with their initial drafts and also revisions. Design Pickle lagged a bit and usually took 12 – 24 hours to complete revisions, but my designer turned around more drafts than Penji.
Penji even though turned over fewer initial drafts, the designs were higher quality and revisions were usually the same day. Both providers were incredibly fast by any standards, therefore we call this one a tie.
Attention to detail – Penji
Penji outright wins in this category. In just about every design submission we received, our designer from Penji seems to pay closer attention to the little details than their counterpart at Design Pickle.
Creativity – Penji
Design Pickle vs Penji’s creative output is actually a close one. Arvin from Design Pickle was great at the Versus blog graphics. It was so creative that we’re using it for this specific review. However, Arvin and the other designers assigned to me seemed to stumble at more complex projects such as the infographic and Magazine cover.
Penji designers tend to ask me more questions and submit more drafts for me to choose from. You can see from the designs above, submissions from Penji generally appear more refined, creative, and artistic.
Overall, Penji wins at the creative output.
Design Pickle vs Penji – the winner has been decided. It’s Penji. Both companies are exceptional, however, we chose Penji for the following reasons:
- Penji offered more value for the same price
- Better quality design, attention to detail, and creativity
- Felt like I was working with real people more than processes and automation
This certainly doesn’t mean that Design Pickle doesn’t have good designers. We acknowledge that luck could play a role. Perhaps Arvin from Design Pickle wasn’t the best pick for us. And perhaps we got paired with the best designer on Penji. Who knows. But factoring in multiple criteria and testing various types of design projects, we concluded that Penji gave us a better experience and proved to be a better value.
Kuda Raises $55 Million Series B Funding Quicker Than Most Startups
One of the most promising industries to launch a startup is in the digital banking or fintech sector. Untapped markets can become a goldmine for startups that aim to disrupt the banking infrastructure. And that’s what Kuda has experienced over the past couple of months. Read more about Kuda here and how they were able to raise millions for their Series B funding.
Kuda: An Overview
What sparked Babs Ogundeyi and Musty Mustapha to start Kuda? Excessive and inconsistent fees. Fueled to reduce that, they launched the fintech company to develop a savings app. Wanting to make banking easier and more accessible without any charges, the founders aim to change banking for Nigerians all over the world.
Series B Funding and Possible Kuda Expansion
Kuda raised $55M funding for Series B. For Kuda, this funding will be fundamental not only in the creation of new services on their savings app but also in launching it to Africans across the continent. Ogundeyi hopes that their app can become a widely used app for Africans globally.
Expansion is vital for Ogundeyi and his team. He maintains that Nigeria is still a market crucial to their operations, but the funding will also go to expanding efforts.
Back in March 2021, Kuda raised $25M, all thanks to Valar Ventures. Back then, they had only 650K app users, but they doubled that number in August 2021, with registered users around 1.4 million.
This funding round is once again led by Valar Ventures. But Target Global and SBI have also played a role in helping the fintech startup raise $55 million. Target Global leader Ricardo Schäfer believes in the impact that Ogundeyi and Mustapha will have in Africa. But what excited him the most was the idea that 1 billion users would benefit from their app.
Faster Funding Rounds and Other Disruptors
It was surprising how quickly Kuda raised funding over the course of a few months, but it’s due to the current market conditions and the numbers presented to investors. A McKinsey report foresaw this growth, wherein digital financial services would become a major market. Plus, with inaccessibility, Kuda knew that they could change the way Africa could do digital banking.
Kuda isn’t the only fintech startup aiming to change the banking infrastructure in Africa. Other Fintechs changing the game are:
- Airtel Africa
- Chipper Cash
Meanwhile, here are the other fintech and banking companies also competing to stand out in the market:
- Revolut and N26 (Europe)
- WeBank (China)
- Varo and Chime (U.S.)
- Nubank (Brazil)
However, what makes Kuda stand out from the others is they have a banking license. With this in mind, they can develop services on their own. This will also help them create and develop other products and services and build credibility more than their competitors.
The Future of Kuda
Ogudenyi aims to launch their app to other African countries but won’t say where they’ll launch it. However, Kuda has an ongoing credit service (through an overdraft allowance) that proves the fintech startup is growing and moving forward.
He says that they do a pre-qualification screening for those who can receive credit. In the 2nd quarter of 2021, over 200,000 users were eligible. They gave over $200M in credit. And to ensure they remain with their purpose of creating their app, they do an allocation of overdraft proportion. It’s based on user activities, and they won’t overpay.
Due to Kuda’s promising mission towards banking in Africa, Valar Ventures seems eager to fund the fintech startup once more in the future. Andrew McCormack, a general partner of the investment firm, says that growth and population acceptance towards digital banking are factors in continuing their support.
Sam Adams Is Brewing Space Beer
SpaceX’s Inspiration4 mission was a raving success with the safety of the amateur astronauts confirmed when they touched down this past weekend. The first all-civilian space flight was historic in and of itself, but they did more than just visit. The four civilians also performed scientific experiments, made art, and brought up to 66 pounds of hops. Sam Adams is going to brew that into our very first “space beer.”
That’s right, space beer. While we’re probably a way off from a space brewery, we’re definitely heading there with hops having visited space. If you’re wondering what they did with the hops in space, you’re not alone.
Far as we can tell, these hops simply made a trip farther into the heavens than any other hops before them. One might imagine a brewer saying, “one small hop for man, one giant hop for mankind.”
No? Too lame? Anyway…
Booze. In. Spaaace.
Sam Adams has been in the news lately with their Utopias beer being so strong it’s illegal in 15 states. While we don’t know the strength of this future “space beer” just yet, one University of Colorado research project suggests that beer brewed in space is higher in alcohol than those brewed on Earth.
This is not the first alcoholic experiment in the heavens. In 1994, Coors participated in a test fermentation in space. In 2006, Sapporo produced a $110 six-pack using barley seeds that made a trip to space. In 2019, Anheuser-Busch sent several barley samples to the International Space Station to determine the effects of microgravity on barley seeds. Also in 2019, 12 bottles of Bordeaux were sent into space, giving them a value of $1 million per bottle.
Turns out, if we travel somewhere, we want to know if we can get drunk. Take a look at Everest. If we trek, we drink.
It’s just human nature.
Space Beer… For the Children
In order to secure the rights to these space hops, Sam Adams made a donation of $100,000 to St. Jude’s Children’s Research Hospital as part of the overall theme to Inspiration4’s mission. Isaacman, the mission leader of Inspiration4, is aiming to raise $200 million for St. Jude’s. Elon Musk has personally pledged $50 million to the hospital.
By tossing some money to a good cause, Sam Adams is able to secure the rights to brew the first space beer from the world’s first all-civilian space flight. If the motivation to brew space beer is “for the children,” then we’re all about it.
When Can We Drink This Space Beer?
Sam Adams’ future space beer has yet to be named. All we know now is that it will be a traditional West Coast IPA and will be on sale later this fall. Sam Adams has stated that it is excited to brew with the out-of-this-world hops.
And why shouldn’t they be? Anything with a “genuine” space label should be exciting to produce. While they’re not the first brewery to experiment with space booze, Sam Adams is the latest and therefore the hottest. With our attention spans lately, it pays to be a trending topic.
Sam Adams isn’t the only thing to come from SpaceX’s Inspiration4 mission. We have a lot to learn from this historic flight. While Sam Adams may be the most fun, there is plenty to look forward to in terms of scientific development.
What is it that Sam Adams said?
“If ye love wealth better than liberty, the tranquility of servitude than the animating contest of freedom – go from us in peace.”
No, not that. The other thing.
“This is Boston. Drink Accordingly.”
No, that’s their current slogan.
“America’s World Class Beer.”
Nevermind. Call me when Sam Adams Space Beer is available.
Scott Tong Shares Invaluable Product Design Insights and Culture for Startups
Many startups are launching their businesses left and right, but some may not have a design plan in mind. This, in turn, could lead to challenges ahead for startups looking to stand out from the crowd. And it’s best that startups learn to value design and development. One such expert in the field is designer Scott Tong. He worked as the head designer for Pinterest and was the co-founder of IFTTT. Currently, he’s an advisor for Designer Fund. Here, we take a look at the advice he has shared for startups.
Scott Tong: Early Stage 2021 Tidbits
TechCrunch held their TC: Early Stage 2021: Marketing and Fundraising Bootcamp for early-stage startup founders from July 8 to 9, 2021. One of their guest speakers was Scott Tong.
He spoke with Jordan Crook from TechCrunch to discuss early-stage design and its long-term impact on the startup. Plus, he even reveals how to find the right people for product design work. He disclosed two important points on what entrepreneurs should think about when it comes to design: reputation and existing vs. preferred.
For Tong, he considers a brand as the reputation of a company. Here, he examines the following ideas:
- First impression
- Repeated long-term behaviors
- Unique and memorable moments
And the other point he brought up in Early Stage 2021 is “existing vs. preferred.” This means scrutinizing design and understanding how it matters in your company.
User: The Driving Force of a Product
Scott Tong is no stranger to TechCrunch. In his article for Techcrunch around four years ago, he emphasizes that when developing or creating a product, the one thing that matters is the user. He urges startups to ask the question, “what is right for the user?” than “who is right.”
In the article, he branched out three concepts that have value when it comes to developing a product. And finding the best people to understand your users.
The first of his points is about understanding and driving T-shaped people. It’s when you have someone well-versed in their field while collaborating with another person from another field. The best ones are curious, empathetic, and humble.
His second point deals with T-shaped people and user-centered thinking coming together. Your T-shaped people should always have the question of how to solve problems for users. And these T-shaped people will know that they can’t satisfy all of your user’s needs but identify the best solutions for your users.
Lastly, your startup should always know how to craft high-quality decisions. But what counts as one? He lists down what makes a decision, high-quality:
Other Speaking Engagements
Early Stage 2021 wasn’t the only time Scott Tong shared his design insights and experiences as a founder. The Designer Fund advisor was a guest in the Startup Grind. In this event, he talked about being a designer for IDEO and Pinterest. At the same time, as a founder, he also touches on the subject of culture.
He gives his advice for entrepreneurs who have lost their sense of purpose. He says to get in touch with values. Plus, he’s aware that disagreements are ever-present in any business setting. And to reduce friction, trust is key, and understand your team.
One other podcast tapped the ex-Pinterest Head of Design to discuss Design Entrepreneurialism. In this podcast, he talks more about his journey as a designer and working in the new venture: IMO Ventures.
And the one thing he emphasizes about design is culture, which he also wrote in his TechCrunch article. Here, he says that design is connected to messages, wherein it means one thing to the designer and another to its viewer. That’s one way startups may look when considering product design.
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